7-Eleven
15 7-Eleven opposed the imposition of any communication protocol and relied upon:
(1) the affidavit of Mr Nigel David Jones affirmed on 15 March 2018; and
(2) the affidavit of Mr Nigel David Jones affirmed on 2 May 2018; and
(3) the affidavit of Mr Braeden Stephen Lord affirmed on 9 May 2018.
16 7-Eleven submitted the following:
The Applicants sought an ongoing right to see all communications between 7-Eleven and any group member regarding the claims in the proceedings, including by getting to know the identity of any group member with whom 7-Eleven wished to communicate. The Court cannot and ought not be satisfied that such an imposition was necessary for the purpose of seeking or attaining justice in the proceedings or was otherwise appropriate.
Relevantly, the Applicants complained about two distinct types of communications:
(1) First, communications by 7-Eleven with a limited number of Franchisees stemming from claims made by former employees that there had been underpaid wages by the Franchisees and the means of resolving those claims. These communications had not been with the entire class of group members or even an identifiable sub-class.
(2) Secondly, more general communications by 7-Eleven in response to inaccurate letters and Bulletins issued by Levitt Robinson (the solicitors for the Applicants) in an attempt to encourage Franchisees to sign funding agreements with the funder of the representative proceedings.
As to the first category of communications, 7-Eleven made the following submissions:
(1) First, contrary to the Applicants' submission, the offers made by 7-Eleven to enter into mutual releases were only made to a limited number of Franchisees the subject of a Wage Claim Panel ('WCP') wage claim and not to all Franchisees. Even if each of the Franchisees to whom an offer was made to exchange mutual releases accepted that offer, it would not resolve the class actions or even a part of the class actions.
(2) Secondly, the ability of 7-Eleven to communicate with group members about the matters referred to above was an important feature of 7-Eleven's and the group member's individual right to enter into negotiations without inhibition. Absent the existence of the representative proceeding, 7-Eleven and Franchisees would undertake negotiations untrammelled by the attempts at interference by Levitt Robinson. 7-Eleven was seeking to resolve wage underpayment claims. These claims were not the subject of the representative proceedings. As a matter of individual negotiation, 7-Eleven was entitled to seek to compromise offsetting claims by procuring a release in respect of claims brought by those individual Franchisees (including releases in respect of the subject matter of the proceedings). Moreover, 7-Eleven was negotiating with group members who did not wish for the Applicants or their legal representatives to know the proposed commercial terms of the negotiations or the identity of the group members. There was no commercial or legal justification to intrude upon the wishes of those group members. Furthermore, commercial negotiations with Franchisees concerning the sale of franchise businesses necessarily extended to the provision of releases so as to cleanly and formally end the commercial relationship. The terms of those negotiations (including the price paid by 7-Eleven for the purchase of the franchise) were commercially sensitive.
(3) Thirdly, contrary to the submissions made by the Applicants:
(a) no existing agreement fettered or otherwise altered the right of 7-Eleven and employees to effect an assignment of the employees WCP claims as against relevant Franchisees;
(b) the evidence disclosed that WCP claims were not being processed where those claims related to an underpayment period over six years ago and, in any event, the application of a specific limitation period does not vitiate the existence of a right to bring a claim;
(c) the letters of offer were clear and sufficiently detailed so as to outline the key differences between the Wage Repayment Program ('WRP') and WCP and made apparent what was being offered by 7-Eleven in respect of WCP claims and the quid pro quo required of Franchisees.
(4) Fourthly, the evidence did not disclose that 7-Eleven had communicated or will be communicating with group members in a manner which was or would be misleading or otherwise unfair. The Applicants had not adduced any evidence from group members contending that they had been misled by 7-Eleven's communications. 7-Eleven's communications with group members was fair and compliant with the Court's articulated standards for the making of offers of settlement - including making it apparent that independent legal advice ought to be sought. Specifically, it was put forward that the communications issued by 7-Eleven included clear and express statements such as:
7-Eleven will directly pay all verified claims lodged through the WCP and which relate solely to the period prior to 1 January 2016 and which have been lodged before 6 May 2018 even if they are not verified until after 6 May 2018. As a condition of receiving their payment, the claimants will be required to assign to 7- Eleven their right to claim. The assignments would entitle 7-Eleven to then recover directly from the responsible Franchisee the amount which 7-Eleven has paid.
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7-Eleven is prepared to completely release any Franchisee from the assigned debt (or debts if there is more than one claimant) if the Franchisee is prepared to also release 7-Eleven (and relevant 3rd parties) from any claims that the Franchisee might have as at the date of the release (including those which are included in the class action which Levitt Robinson has filed against 7-Eleven). More information about how this proposal affects you and the steps you should take is set out below.
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It is important to stress that these changes have been under consideration for some time and respond to concerns raised by Franchisees. It is also important to note that participation in this proposal and the entering into of a mutual release would preclude those Franchisees from participating in the class action.
How Does This Affect You?
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Once an employee has accepted 7-Eleven's payment of their claim and assigned that claim to 7-Eleven, 7-Eleven will be entitled to recover these payments from you. You are free to choose whether to accept 7-Eleven's proposal releasing you from a claim for this amount in return for releasing 7-Eleven (and relevant 3rd parties) from litigation. Alternatively, you are free to take a different path.
In making your decision about this proposal, you should first carefully consider the proposal and seek your own independent legal advice.
If you already have legal representation, you should consult with your lawyers and also feel free to provide their details to us so that we can deal with them directly. If you have already signed the Funding Agreement and agreed to be a member of the Class Action then you are represented in that matter by Levitt Robinson and should refer this letter and the Deed of Release to them.
Otherwise, in relation to the issues involving the class action, you may nonetheless wish to consider seeking advice from Levitt Robinson. The relevant court documents can be found at:
https://www,7eleven.com.au/class-action.
(5) Fifthly, the logical manifestation of the Applicants' proposal was that if the Applicants considered an offer to be misleading or unfair to others, it would seek to restrain the issuing of that offer to group members, even though the offer was in respect of matters that have nothing to do with the class actions.
(6) Sixthly, the imposition of a generalised a priori regime of the type proposed would be contrary to the over-arching purpose articulated in s 37M of the FCAA. In this respect, the prospect of involving the Court as an arbiter of communications was argued as not only inappropriate, but also, inefficient. Commercial negotiations often involve multiple communications and iterations of documents. Moreover, in circumstances where group members have historically entered into legal and commercial relationships with 7-Eleven, the Court ought to be slow to implement a regime which has the potential to create a situation in which a stylised or individualised offer to a particular Franchisee, cannot be seen, or is not capable of being considered by that Franchisee. The preferable course is to allow 7-Eleven and group members to exercise their conventional freedom as business people to negotiate confidentially.
17 The Applicants, in reply, contended that the communications protocol was consistent with the proper exercise of the Court's power, because:
First, the terms of the proposed communication protocol limited it to communications "concerning the prospects of, progress of, or any proposal to compromise any claim in or arising out of the subject matter of this proceeding." To the extent offers arise out of unrelated matters (such as unpaid wage claims), but include a release of a claim in or arising out of the subject matter of the class actions, that is a sufficient connection and relevance to the class actions to warrant Court intervention.
Secondly, it was submitted that the protocol did not envisage it would be the Applicants who determined whether communications would be misleading or unfair. That determination would be reserved for the Court. Contrary to 7-Eleven's submissions, the Applicants submitted that the Court would not be endorsing settlement offers, but rather would only ensure settlement offers were not misleading or otherwise unfair. Those considerations do not prevent any "stylised or individualised offer to a particular franchisee" being made by 7-Eleven, so long as such an offer is communicated fairly.
Thirdly, it was argued it would not be inappropriate for the Court to have oversight of such communications in this way.
18 I should mention that during the course of argument in reply, the Applicants did not press the application in respect of seeking the identities of the unrepresented group members, or seeking communications that concerned "the prospects of" or "progress of" any compromise. The orders I made were on the basis of this position as adopted by the Applicants in reply.