Facts
15The most convenient way to approach the facts relevant to the determination of the dispute in this matter is to deal with them generally in chronological order. However, the proper application of the relevant principles and fairness to Mr Boyd will require that care be taken to ensure that Mr Boyd's conduct be judged in the first instance by reference to his own perspective as to the relevant facts.
16Briefly, the evidence suggests that Mrs McAuley was married in the early 1940s, and that her husband died from war injuries in the mid to late 1940s. There were no children of that marriage. Mrs McAuley had for a long time been friends with Mrs Thorn's father, Ted McAuley, and they married after Mr McAuley's first wife's death in 1987.
17Mrs Thorn accepts that Mrs McAuley had a loving relationship with Mr Boyd, which arose out of a long history of family intercourse between Mrs McAuley and her sister, and her sister's children, Mr Boyd, and his brother Malcolm. There is no issue that by 2009 Mr Boyd only saw Mrs McAuley 3 to 4 times a year. I accept that the strength of the relationship between aunt and nephew would not necessarily be diminished by reason of the limited frequency of their personal meetings. The evidence also establishes that Mrs McAuley had a loving relationship with her stepdaughter, Mrs Thorn, and the other members on that side of her family.
18There is no benefit in relating in detail the history of the relationship between Mrs McAuley and Mr Boyd on the one hand, and Mrs Thorn on the other, that gave rise to the loving relationship that Mrs McAuley had with each of them. That is because the existence of the loving relationship is in each case accepted, and while the strength of the relationship would explain an inclination on Mrs McAuley's part to bestow her bounty upon them, the evidence does not rise so high as to show clearly that the intensity of Mrs McAuley's love for Mr Boyd was such as to provide a sufficient and indisputable justification for her decision to permit the transfer of her $260,000 to Mr Boyd's account. The existence of the loving relationship is but a factor that explains in part Mrs McAuley's conduct, and the significance of the relationship must be considered in its proper context in the application of the principles that are applicable to the determination of this case.
19It is appropriate to begin at the one point where Mrs McAuley is still able to speak for herself, and that is in the terms of her last will and testament, which she executed on 11 December 2006. By her will, in the events that have happened, Mrs McAuley appointed Mrs Thorn as her executor. She devised her home at 23 Rowley Street, Camperdown, to her four stepdaughters as tenants in common in equal shares. That is the only gift that Mrs Thorn received under the will. Mrs McAuley bequeathed her residuary estate to four persons equally, being, as I understand it, her sister, Mr Boyd's mother, and three children of her stepdaughters. If Mrs Thorn succeeds in the present case, then the proceeds of her success will go to the benefit of the residuary beneficiaries, and not herself.
20As I understand the evidence, at the time of the relevant events in 2009, Mrs McAuley's assets consisted of the Camperdown property, the $260,000 that was transferred to Mr Boyd, which was initially held in an AMP investment account, a sum of $150,000, which was held in a Challenger investment account, and perhaps a deposit of some tens of thousands of dollars, as to which the evidence was not clear. Mrs McAuley was in receipt of a war veterans' pension.
21At the heart of the present dispute is the fact that, in or about August 2009, Mrs McAuley took steps that, if effective, would have led to her making a gift of $410,000 to Mr Boyd. That money constituted substantially the whole of her assets, but for the house in which she lived, leaving only a small amount of cash on deposit, and her entitlement to the pension. As it has happened, the transfer of the $260,000 was effective, but she countermanded the transfer of the $150,000. Her participation in that process must be considered in the light of the statement of her testamentary intentions in her 2006 will, which were quite inconsistent with the giving of virtually all of her estate but for her home to Mr Boyd. Mr Boyd accepted in cross-examination that it was "exactly right" that, if effective, the two gifts would be a significant portion of the money that Mrs McAuley had left to live on.
22Mr Boyd, at a point in his cross-examination, volunteered that he had no idea of the content of Mrs McAuley's will at the time of the relevant events.
23On the 11 December 2006 Mrs McAuley executed a general power of attorney in favour of Mrs Thorn's husband, Robert George Thorn. Ms Thorburn acted for Mrs McAuley and provided a certificate under s 19 of the Powers of Attorney Act 2003 (NSW). On the same date Mrs McAuley signed a living will, and appointed Mr Thorn as her enduring guardian in the event of her becoming partially or totally incapable of managing her person because of a disability.
24Mrs Thorn gave evidence of a gradual decline in Mrs McAuley's mental and physical condition. She said that, after a knee operation in 2005, Mrs McAuley started to slow down, both mentally and physically. After a hospital stay in 2008 Mrs McAuley became a lot more forgetful and confused. Bills and paperwork were not as organised as they had once been. Things were not put back in their place. Often things were put in the wrong places. Some things were lost, others would just turn up. Mrs McAuley, who had a lovely nature and had always been confident and open, often became vague and sometimes suspicious and paranoid about things she could not remember, believed to have happened or did not understand. When things were mislaid Mrs McAuley sometimes thought that someone had taken her things or moved them. In late 2008 Mrs Thorn arranged for Mrs McAuley's mobile phone account to be cancelled. She took Mrs McAuley to cancel her MasterCard in January 2009. Mrs Thorn and her husband got Mrs McAuley to cancel her cheque-book when she lost it in April 2009. Mrs McAuley suffered various physical ailments, and had medical procedures, which need not be related in detail. Materially, she was hard of hearing because her arthritis made it difficult for her to insert her hearing aids. She found it difficult to read and understand documents because her glasses prescription was out of date. Mrs Thorn and others made arrangements for taking care of Mrs McAuley physically. Mrs McAuley became forgetful in relation to the payment of bills, and the safe retention of her financial records.
25In about July 2009 Mrs Thorn and her husband decided it was time for Mr Thorn to start exercising his powers under the power of attorney that Mrs McAuley had given to him in 2006, and for that purpose Mr Thorn sought the advice of Ms Thorburn.
26Ms Thorburn gave evidence that she had a telephone conversation with Mrs Thorn on 23 July 2009, in which the latter said that Mrs McAuley was becoming very forgetful, and suggested that the time may have arrived for Mr Thorn to start exercising his powers as Mrs McAuley's attorney. Mrs Thorn passed the telephone to Mrs McAuley. Ms Thorburn formed the view during small talk in which she engaged with Mrs McAuley to gauge her competence that Mrs McAuley appeared to be her usual self. Mrs McAuley agreed that it would be nice if she were given some help in managing her affairs. Ms Thorburn sought instructions as to whether she should send the power of attorney that Mrs McAuley executed in December 2006 to Mr Thorn. Mrs McAuley instructed Ms Thorburn to do that.
27Mrs Thorn gave evidence that Ms Thorburn advised that an Aged Care Assessment Team (ACAT) assessment should be made of Mrs McAuley.
28The ACAT assessment took place on 23 July 2009. It was performed by a physiotherapist, Ms Elizabeth Shehata. Ms Shehata advised Mrs McAuley's GP: "At present Betty does not require further services. Her short-term memory deficits are of concern. Family intend managing money matters more and paying her bills". She suggested that the GP may wish to refer Mrs McAuley to a specialist geriatrician.
29The ACAT report states that the assessment took place at Mrs McAuley's home, with Mrs Thorn and her husband, and a Doctor Loh present, as well as Ms Shehata. The report states:
Mrs McAuley, is an 88 year old lady living alone in recently renovated, well appointed, terrace house. She is a Veterans Gold card holder. She suffers from osteoarthritis, recent cataract removal and [is] now haemorrhaging behind L eye. Recurrent UTIs. She has urinary incontinence and IHD.
Mrs McAuley walks with a rollator, is able to negotiate stairs, as her bedroom is upstairs. She often goes out to shopping centre using [taxis]. One concern of family is confusion with money matters. Has been known to pay for items 3 times or give [taxi] driver wrong amount. Paying bills is another concern.
Mrs McAuley appears to manage her incontinence. Nurses now visit 2x a day for medications.
Mrs McAuley has supportive family and neighbours. Family have POA and enduring Guardianship. Veterans Affairs home care are involved re housework.
One issue appeared to be client's inability to hear [doorbell], when workers called. Mrs McAuley does have hearing aids but finds it difficult to fit them due to her arthritis in her fingers. [F]amily intend to investigate more appropriate aids. [T]here is already a key pad fitted in glass box for entry. She has a personal alarm but does not wear it.
Client tended to let daughter do the talking. Her conversation was brief and confabulated somewhat. Mrs McAuley is alert, responsive, MMSE 24/30 with 0/3 for 3 minute recall. She is independent in personal care, meals are met by neighbours and family, house is clean and tidy. Client was not interested in attending a Day Centre.
No further assistance is required at present, and client wishes to remain living in her home.
30The purpose of an ACAT assessment is more concerned to determine the subject's capacity to live independently than it is to assess the subject's capacity to manage her financial affairs, although as is evident from the report, aspects of Mrs McAuley's ability to manage her financial affairs were considered.
31In late July 2009, in the course of investigating Mrs McAuley's financial position in relation to her AMP, Challenger and Commonwealth Bank investments, Mr Thorn was advised by AMP that Mrs McAuley's investment account had recently been closed. Mrs Thorn gave evidence that she enquired of Mrs McAuley of whether she remembered filling out any forms, and was told: "I don't think so but I don't really remember".
32In his affidavit Mr Boyd said that Mrs McAuley had, on at least four occasions, expressed her intention to give a gift to him, and gave admissible evidence of three of those occasions. He said that, in about March or April 2009, he and his wife visited Mrs McAuley at her home, and during the visit Mrs McAuley said: "I want to give you a gift of money in the form of two investment accounts, one with AMP and one with Challenger". A week after that visit Mrs McAuley telephoned Mr Boyd and asked him to visit her gain. During that visit Mrs McAuley reiterated her wish to give to Mr Boyd the two amounts to which she had earlier referred. It is at that time that Mr Boyd said that he agreed to accept the gift. The other occasion occurred on 5 August 2009, when Mrs McAuley wrote and signed a note that I will consider below.
33Mr Boyd did not give any significant evidence about the relationship between Mrs McAuley and her other nephew, Mr Boyd's brother, Malcolm. There is no evidence that Mrs McAuley's loving relationship with Mr Boyd was not matched by a comparable relationship with Malcolm. There is clearly no evidence of a disparity in the relationships between Mrs McAuley and her two nephews that would explain her decision to give substantially all of her residuary estate to Mr Boyd while she was still alive, and nothing to Malcolm. Mrs McAuley and Ms Thornton touched upon this subject in a conversation on 7 August 2009, which will be considered below.
34Mr Boyd dealt with the beginning of the steps that led to the transfer of Mrs McAuley's $260,000 to his bank account by saying that on about 13 July 2009 Mrs McAuley telephoned him and said: "I just signed and sent in documents to cash the AMP investment account"; and that on about 30 July 2009 Mrs McAuley again telephoned him and asked him to take her "to a bank to deposit a cheque from AMP". On about that date Mr Boyd said that he took Mrs McAuley to a bank where he saw her deposit a cheque for $260,000 from AMP. He then drove Mrs McAuley home. On the same day he saw Mrs McAuley make out a Commonwealth Bank cheque in his favour for $260,000, which he then deposited into a bank account that he held jointly with his wife.
35Mr Boyd gave evidence that on 4 August 2009 he attended the Commonwealth Bank branch in Marrickville with Mrs McAuley to ascertain why the $260,000 cheque had not cleared. He placed the date at 4 August 2009 because he said he believed that 3 August 2009 was a bank holiday. A bank officer advised the pair that: "The $260,000 cheque has not cleared by reason that Mr Robert George Thorn under power of attorney has cancelled the chequebook".
36It is at this point that Mr Boyd's evidence begins seriously to depart from the evidence given by the plaintiffs' witnesses.
37An issue arises as to what prompted Mrs McAuley to take the steps that she did take to initiate and implement the transfer of the $260,000. Mr Boyd's evidence would suggest that she acted spontaneously and, as it were, out of the blue. Mr Boyd's position was that he had not informed Mrs McAuley that he was in serious financial difficulties because of a business in which he was engaged. Mr Boyd denied in cross-examination that he told Ms Thorburn that Mrs McAuley had made a gift to him upon becoming aware that his business was in trouble.
38A file note of a conversation between Mr Boyd and Ms Thorburn that took place on 3 August 2009, that Ms Thorburn prepared, records that Mr Boyd said to her: "During the course of our conversation it transpired that Betty had given him $260,000 conscious of the fact that his business was failing and he had bills to meet and was also transferring over to him her Challenger Account". File notes prepared by Ms Thornburn of other conversations with Mr Boyd were to a similar effect. A report by Dr Shobha Iyer, a specialist geriatrician, prepared following a consultation between Dr Iyer and Mrs McAuley on 11 August 2009 records that Mrs McAuley said to the doctor: "She also disclosed to me that Ian has never asked her for money but she is aware that he is under some financial difficulties and she would have like (sic) to have helped him out".
39I find that Mr Boyd did inform Mrs McAuley that he was in financial difficulty because of the circumstances of a business in which he was engaged. It is clear from statements made by Mr Boyd during the course of the hearing that he was engaged in a business and there was some sort of financial difficulty. Mr Boyd said that he was an airline pilot by occupation. There is some evidence to the effect that he operated a retail shop concerned with hobbies. It appears that the business operated under the name Hstore Hobbies, and had a business address 4/365 Kingsway Caringbah, as a letterhead for that business was used for the purpose of certain communications that are considered below. The precise nature of the business and its financial circumstances did not emerge. When the issue arose during the course of the hearing Mr Boyd tended to avoid confronting the issue directly, and suggested that he had been engaged for some time in a serious dispute with the National Australia Bank. The nature of that dispute, and the connection that it had with the business Hstore Hobbies, if any, is unknown.
40That Mr Boyd informed Mrs McAuley that he was in serious financial difficulty is consistent with the probabilities, because otherwise her apparently spontaneous decision to give away to Mr Boyd substantially all of her assets other than her home is inexplicable.
41As Mr Boyd falsely denied that he told Mrs McAuley of his financial difficulties, he did not give evidence of the conversations that he had with Mrs McAuley on that subject. The summary that Dr Iyer has given of her discussion with Mrs McAuley on the subject suggests that Mr Boyd did not ask for help from his aunt, but that she gave that help because she knew of his difficulties. There is evidence that suggests that Mrs McAuley was a generous person. The probabilities are that, even if Mr Boyd did not directly ask for Mrs McAuley's help, he did convey to her the seriousness of his financial difficulties with such force and persuasiveness that it induced Mrs McAuley to offer to give him separate amounts of $260,000 and $150,000.
42As noted above, Mr Boyd said that an officer of the Commonwealth Bank informed him on 4 August 2009 that the reason why Mrs McAuley's $260,000 cheque had not been paid was that Mr Thorn had cancelled the cheque-book by exercising his power of attorney. It would ordinarily be expected of an intelligent person in Mr Boyd's position that, if they learnt that an 88-year-old person had granted a power of attorney to a related person, and that the attorney had exercised control over the person's financial affairs, there may be a question as to the mental capacity of the person to conduct those affairs for herself.
43Ms Thorburn gave evidence that it was on 3 August 2009 that Mr Boyd, of whom she had previously not known existed, telephoned her to complain that Mrs Thorn and her husband, who were not blood relatives of Mrs McAuley, were stepping in to manage her affairs, and had stopped Mrs McAuley's gift to him of $260,000. Ms Thorburn's evidence is supported by a contemporaneous file note. Mr Boyd must have learned on 3 August 2009 that Mrs McAuley's cheque had been cancelled, rather than 4 August 2009.
44Ms Thorburn's evidence was that Mr Boyd said that, although Mr and Mrs Thorn were not relatives of Mrs McAuley, they were beneficiaries under her will, and that Mr Boyd thought that they were acting to protect their interest under the will.
45I have recorded earlier that Mr Boyd said in cross it-examination that he had no idea of the content of Mrs McAuley's will. Ms Thorburn's evidence and file note establish that Mr Boyd did have that knowledge at the time the $260,000 was transferred to him. It follows that Mr Boyd knew that the making of the gift to him was a fundamental departure from the statement by Ms McAuley of her testamentary intentions in her will, and effectively negated her residuary gift. That knowledge would have caused most people to wonder whether Mrs McAuley was thinking clearly in deciding to give almost all of her cash investments to Mr Boyd.
46Ms Thorburn said that Mr Boyd said that he needed the money as soon as possible because his business was failing and he had bills to meet. Mr Boyd said that Mrs McAuley was in receipt of a Department of Veterans Affairs pension, and she did not need the money that she had tried to give to him. That is not a convincing explanation, as it is obvious that an ailing 88 year old person may, by reason of increasing infirmity, benefit from having access to a substantial amount of cash.
47Ms Thorburn made two statements to Mr Boyd that are of particular significance. First, she said in relation to the issue of who should have control of Mrs McAuley's affairs, and whether Mr Thorn should exercise his powers as attorney: "However there is nothing they can do unless they think Betty is being taken advantage of. If so they should get Betty examined to confirm she does have the capacity to make gifts. You as a recipient of Betty's largesse should also be concerned about Betty's capacity. You do not want to be seen as taking advantage of someone vulnerable who does not have capacity."
48Secondly, Ms Thorburn responded to a statement by Mr Boyd that he wanted someone to have financial control of Mrs McAuley's affairs who was not a beneficiary under her will: "If Betty has capacity she can certainly revoke her power of attorney but who would [be] appropriate? I will ring Betty and speak to her and depending on what she says I will then speak to Robert and Catherine."
49Mr Boyd's response to this evidence of a conversation with Ms Thorburn on 3 August 2009 was to deny in cross-examination that it occurred. He said that the evidence given by Ms Thorburn reflected a number of separate events that had occurred over a period starting on about 23 July 2009. I reject Mr Boyd's evidence.
50Notwithstanding that evidence, Mr Boyd accepted that Ms Thorburn did tell him that it was in his interests to have Mrs McAuley's capacity assessed to protect him from being found to have taken advantage of a vulnerable person, although he claimed that she had given him that advice in a document. Mr Boyd also accepted in cross-examination that he understood that Mrs McAuley should have been given independent legal advice, although he appears to have asserted that Mrs McAuley received that advice. Mr Boyd also said in cross-examination that Ms Thorburn had said to him that there would be no objection to the gift if Mrs McAuley was independently advised and the gift was appropriately documented. Somewhat bizarrely Mr Boyd claimed that the requirement for appropriate documentation was satisfied "in the writing of the cheque which is a contract".
51In the context of Mr Boyd's claim that he had received advice on about 23 July 2009 that Mrs McAuley's capacity should be assessed, it was put to him in cross-examination that he did not obtain that advice. He responded that Mrs McAuley had already been assessed seven days earlier by ACAT with a score of 24/30. When asked whether he knew whether there was any discussion of Mrs McAuley giving financial gifts at the time of the assessment, he responded by saying that he was not there at the time. When it was later put to him that he had knowledge at the time of Mrs McAuley's Mini Mental State Examination (MMSE) test result (which logically followed from his earlier evidence), he responded by saying that he did not, and that evidence had come to light over the last five years.
53Whatever else may be the significance of the evidence as to Ms Thorburn's telephone discussion with Mr Boyd on 3 August 2009, it establishes that, before the $260,000 was effectively transferred to his account, he was specifically informed by Mrs McAuley's solicitor that there was a question about her capacity to make a proper decision as to whether she should make a substantial gift to him, and advised that it would be in his interests to ensure that her capacity was properly assessed, and she was given independent legal advice, and the gift properly documented, to avoid subsequent issue as to whether Mr Boyd had taken advantage of a vulnerable person.
54Ms Thorburn's evidence was that she was alarmed by the content of her telephone conversation with Mr Boyd, and telephoned Mrs McAuley on the same day. The content of Ms Thorburn's discussion with Mrs McAuley is telling, and it is warranted that it be set out relatively fully:
Me: "I have been speaking to an Ian Boyd".
Betty: "Yes that is my cousin".
Me: "I thought he was a nephew?"
Betty: "No he is a child of one of my mother's cousins".
Me: "Ian has indicated that he is concerned about the actions of Robert and Catherine."
Betty: "Yes they have come into my home when I am not there and taken papers".
Me: "What papers?"
Betty: "Papers that I need for my tax return to be prepared".
...
Me: "Ian says you want to cancel your Power of Attorney to Robert."
Betty: "I want my Power of Attorney back with you".
Me: "Don't you remember about 10 days ago you told me to send your Power of Attorney to Robert?"
Betty: "I do not remember that conversation."
Me: "Ian has never featured in any of your Wills I have drafted for you."
Betty: "No."
Me: "How did it come about that you have agreed to give Ian $260,000?"
Betty: "Ian was speaking about his business and that he needed money. I said I could give him money and he then arranged it. I am happy about that."
Me: "Do you see Ian regularly?"
Betty: "I have known him from a child and I am in regular contact with him."
Me: "Why has he never featured in your Will?"
Betty: "I made my Will some time ago."
Me: "You have made several Wills but he has never featured in any of them." Betty did not reply and I then said: "Would you like to see me about your Power of Attorney?"
Betty: "Yes. Can I come in and see you on Monday, 10 August 2009 at 11 AM?"
Me: "Yes. Fine."
55Ms Thorburn said of this conversation that she formed the view that Mrs McAuley was not her usual self, and that she appeared vague, and lacked her customary caution that she usually displayed when dealing with money. Specifically Ms Thorburn said: "Betty did not display the usual mental agility, her ability to independently entertain all the consequences of an action before acting. In short in my view Betty did not have the capacity to gift the large sums of money I understood she had to Ian as she lacked the safeguard of a reasoning mind."
56Mrs McAuley's mistaking her nephew, Mr Boyd, the son of her sister, for the child of one of Mrs McAuley's mother's cousins, speaks strongly of a failing memory.
57Mr Boyd claimed in cross-examination that, at the time, he thought Mrs McAuley was "completely up to speed". He conceded, however, that he understood that she had "a risk of being taken advantage of". There was evidence that, at around August 2009, Mrs McAuley regularly made statements that were consistent with a serious impairment of memory and cognitive ability. Mr Boyd in effect claimed that, when he was with Mrs McAuley, he did not notice any deterioration that was more pathological than the ordinary tribulations of ageing. As Mr Boyd gave very little evidence of his discussions with Mrs McAuley, it is difficult to make any positive finding about the conclusions that a man of Mr Boyd's intelligence and experience should have drawn about Mrs McAuley's capacity to make a large gift, from his experience of her conversations and behaviour. Mr Boyd's own evidence is that, at the end of July and in the early part of August 2009, he and Mrs McAuley were often in each other's presence for relatively long periods. It is highly improbable that Mrs McAuley would have always appeared to be lucid and in command of her faculties when in Mr Boyd's presence, when at substantially the same time she caused considerable alarm to Mr and Mrs Thorn and Ms Thorburn.
58Ms Thorburn gave evidence of a second conversation that she had with Mr Boyd, which took place on 4 August 2009. Ms Thorburn prepared a file note of this conversation. Mr Boyd specifically claimed in cross-examination that this file note was a fabrication. I find that it was not. Mr Boyd did not suggest to Ms Thorburn in cross-examination that she had fabricated her file note, and the assertion made to that effect by Mr Boyd is inexcusable. That is all the more so because, on 4 August 2009, Ms Thorburn sent a letter to Mr Boyd by facsimile, which referred to the advice that she gave to him on 4 August 2009 that revocation of the power of attorney by Mrs McAuley at that stage would be unwise, until it could clearly be determined by a geriatric specialist that Mrs McAuley had the requisite capacity to revoke her existing power of attorney.
59According to Ms Thorburn, in her telephone conversation with Mr Boyd on 4 August 2009, he said to her:
I'm down at the Commonwealth Bank with Betty. We have discovered that Betty has lost control of her money. Her account has been closed and all her money placed on term deposit. I will put Betty on. She will confirm to you her intention to revoke her Power of Attorney to Catherine and Robert.
60There was discussion about the power of attorney that had been given to Mr Thorn, and Ms Thorburn said that she did not believe the power of attorney had been registered, and if so it could be revoked simply by communicating the revocation to the attorney.
61Ms Thorburn gave evidence that Mr Boyd said:
I am relying on Betty's money. I am in serious financial trouble which is the reason why Betty has been trying to give me the money.
62There was discussion about the issue of what should be done about who should be appointed as Mrs McAuley's attorney, and then the following occurred:
Me: "... On Monday, 10 August 2009 regardless of Betty's instructions I will be counselling her to be examined by a geriatric specialist to establish her capacity. If it turns out Betty does not have capacity you will not want to be in the invidious situation of being seen as taking advantage of someone who lacks capacity."
Ian: "Yes. I agree."
Me: "It really is in the interests of everybody that Betty be examined by a geriatric specialist to establish whether or not she has the capacity to manage her own financial affairs".
63Ms Thorburn's 4 August 2009 file note closely corroborates her evidence of the conversation.
64On 4 August 2009 Ms Thorburn wrote a letter to Special Customer Services at the Commonwealth Bank of Australia, which she sent by facsimile. The letter referred to Mrs McAuley's $260,000 deposit, and asked the Bank to contact Ms Thorburn if there was any attempt to undo the term deposit. The reason given was that "there is currently a question mark over Betty's legal capacity such that any documents she has recently executed may not be enforceable". Ms Thorburn asked that, pending Mrs McAuley being examined by a geriatric specialist, the only payments that should be made out of her accounts should be the payment of her bills.
65On the same day Ms Thorburn also wrote a letter to Mr Boyd, in which she referred to the advice that she had received from Mr Boyd that Mrs McAuley had recently made a gift to him of $260,000 to assist him in meeting pressing business debts. Ms Thorburn advised that she had been told by the Commonwealth Bank that Mrs McAuley's cheque was not met because the cheque-book had been cancelled. She confirmed her advice that revocation of the power of attorney that had been given to Mr Thorn "at this stage would be unwise until it can be clearly determined by a geriatric specialist that Betty has the requisite capacity to revoke her existing attorney". She said that she had alerted the Bank to the current situation "to ensure that the only activities conducted on Betty's accounts will be payment of her bills".
66The evidence of the communications between Mr Boyd and Ms Thorburn on 4 August 2009 establishes, as clearly as could be imagined, that Mr Boyd was warned by Mrs McAuley's solicitor not to implement the proposal that Mrs McAuley make a gift to him of $260,000 until her capacity to make a properly informed decision to take that step had been established by an imminent assessment by a geriatric specialist. I accept Ms Thorburn's evidence that Mr Boyd agreed with that course. Mr Boyd was also informed that Ms Thorburn had asked the Bank only to pay Mrs McAuley's day-to-day bills pending the assessment of her capacity.
67On 4 August 2009 at 12:46 PM Ms Thorburn received a communication described as "Urgent Fax" on the letterhead of Mr Boyd's business, Hstore Hobbies. It was expressed to be from Betty McAuley. It attached a signed revocation of Mr Thorn's power of attorney.
68The revocation of power of attorney appears to have been prepared by the completion of a pro forma in Mrs McAuley's handwriting. It is witnessed by a person who gives the address 267 Marrickville Road, Marrickville, which is apparently the address of the Marrickville Branch of the Commonwealth Bank.
69Mr Boyd "absolutely" denied in cross-examination that he instigated the revocation of the power of attorney that had been granted to Mr Thorn. He also denied that he had received advice that the revocation of the power of attorney would be unwise before its revocation. He said he read Ms Thorburn's letter that night or the next day. He accepted that the revocation was faxed from his home. He accepted that the revocation had been executed at the Commonwealth Bank at Marrickville. He asserted that it was Mrs McAuley's decision to revoke the power of attorney, and that she was "vehement about doing it".
70The part that Mr Boyd played in Mrs McAuley's decision to revoke the earlier power of attorney is not clear. There is some evidence to suggest that Mrs McAuley was unhappy because Mr Thorn had earlier taken steps in the exercise of the power of attorney, without first consulting her. This included the placing of her $260,000 on term deposit, and the cancellation of her cheque book. It is possible that Mrs McAuley did decide to revoke the power of attorney. It is equally clear, however, that Mr Boyd participated in the process, as he must have sent the revocation to Ms Thorburn from his home fax. It is also not clear whether the revocation was carried out before or after Mr Boyd received the advice from Ms Thorburn over the telephone that the revocation should not occur until Mrs McAuley's capacity had been assessed. If it had already occurred, the probability is that Mr Boyd was aware of that fact, and it is notable that he did not tell Ms Thorburn that it was all too late as the revocation had already occurred.
71On 5 August 2009 Mrs Thorburn received a letter apparently signed by Mrs McAuley, in which the latter stated:
This letter is to advise that effective immediately I have transferred my affairs to an [sic] another Solicitor.
I wish to thank you for your assistance in the past.
72The letter was typed, and refers to Mrs McAuley's home address. The copy that is in evidence has fax transmission details that show that it was faxed from Hstore Hobbies' facsimile machine at 1:51 PM. Mr Boyd claimed in cross-examination that Mrs McAuley asked him to type the letter for her, which he did.
73Also on 5 August 2009 Mrs McAuley executed an enduring power of attorney in which she appointed Mr Boyd as her attorney. The document authorised Mr Boyd to exercise the authority conferred on her attorney by Part 2 of the Powers of Attorney Act. Clause 3 provided for the power of attorney to take effect immediately. The provisions contained in clause 5 whereby the attorney was authorised to give reasonable gifts, and in clause 6 whereby the attorney was authorised to confer benefits on the attorney as provided by s 12(2) of the Act were both excluded and initialled by Mrs McAuley and the witness. Mr Boyd signed the power of attorney in order to signify his acceptance of the appointment.
74The document was witnessed by Ms Anika Fleet, a solicitor who practised at 24/20-24 Gibbs Street Miranda. That is the business address of Warren McKeon Dixon, a firm of solicitors. Ms Fleet also signed a certificate under s 19 of the Act that, among other things, certified that she explained the effect of the power of attorney to Mrs McAuley before it was signed.
75Finally, on 5 August 2009 Mrs McAuley wrote out by hand and signed a letter that stated:
I, Betty McAuley, being of sound mind, wish to give Ian Boyd the sum of $260,000 & the Challenger Bank a/c $150,000.
76The letter was witnessed by Ms Fleet, and the following words were inserted under Ms Fleet's address below her signature: "NO ADVICE GIVEN".
77The address of Warren McKeon Dixon is obviously much closer to the residential and business addresses of Mr Boyd than the Camperdown home address of Mrs McAuley. Mr Boyd said in cross-examination that Mrs McAuley asked him to recommend a solicitor, and he simply chose one at random that practised down the road. The evidence shows that the firm acted for Mr Boyd commencing no later than 16 September 2009 in relation to the Guardianship Tribunal proceedings that will be considered below.
78In his affidavit Mr Boyd claimed that on about 5 August 2009 he was informed by Mrs McAuley that she had visited a solicitor, Ms Fleet, "by myself to grant a power of attorney to you", and that neither Mr Boyd nor his wife attended this consultation. On the same day Mr Boyd saw Ms Fleet in her office and she informed Mr Boyd that Mrs McAuley had appointed him as her attorney, and gave Mr Boyd the hand written letter that is referred to above.
79Mr Boyd's evidence is disingenuous in so far as he tries to suggest that he had no involvement in Mrs McAuley's decision to appoint him as her attorney, or to write the letter containing a statement of her intention to give him in total $410,000, and that he was advised of the existence of both documents after the event. Mr Boyd said in cross-examination that he took Mrs McAuley to Ms Fleet's office, dropped her off, and picked her up later, which is when he claims to have signed the power of attorney. He claimed that when he dropped Mrs McAuley off, it was not his intention that she would make him her attorney, but rather that Ms Fleet gave Mrs McAuley advice that she should appoint someone in the family to be her attorney. When questioned immediately following this claim as to whether learning of that advice caused him to understand that Mrs McAuley required assistance in her affairs, Mr Boyd back-tracked by claiming that Ms Fleet said she thought Mrs McAuley "was fine" and recommended that the power of attorney be executed because: "at [Mrs McAuley's] age it is a good idea to have one".
80It is simply not credible that Mrs McAuley spontaneously decided of her own motion to appoint Mr Boyd as her attorney, or that that appointment was entirely the result of advice given by Ms Fleet without Mrs McAuley being influenced by a suggestion by Mr Boyd that she should make him her attorney instead of Mr Thorn.
81As Mr Boyd accepted the appointment as Mrs McAuley's attorney on 5 August 2009, his conduct in that regard flew wholly in the face of the advice that Mrs McAuley's solicitor as of 4 August 2009 had given to him, which was to the effect that no steps should be taken to replace Mrs McAuley's attorney until her capacity had been assessed by a specialist geriatrician.
82I find that, far from Mr Boyd acting on the advice that Ms Thorburn had given to him - which was advice that at the time he agreed to follow - Mr Boyd dealt with the problem by influencing Mrs McAuley to withdraw Ms Thorburn's retainer.
83The letter whereby Mrs McAuley withdrew Ms Thorburn's retainer referred to Mrs McAuley as having already retained another solicitor. That could only be a reference to Ms Fleet. That would suggest that the letter to Ms Thorburn was written after Mrs McAuley's visit to Ms Fleet's office. It would follow that, even if Ms Fleet was retained to provide some legal services to Mrs McAuley in relation to the preparation of the power of attorney and the writing of the letter concerning the gift to Mr Boyd, Ms Thorburn was still technically retained as Mrs McAuley's solicitor at that time.
84Mr Boyd claimed in cross-examination that he understood that Mrs McAuley had received advice about the revocation of the power of attorney in favour of Mr Thorn from Ms Thorburn. He said that notwithstanding that he had been told by Ms Thorburn that Mrs McAuley should not revoke any existing power of attorney until her capacity had been assessed. Mr Boyd's asserted belief that, when Mrs McAuley signed the revocation, she was acting in accordance with advice from Ms Thorburn that she should do so is, in the circumstances, clearly irrational.
85It is clear that Ms Fleet did not provide any advice to Mrs McAuley concerning the wisdom and prudence of her signing the letter concerning the gift to Mr Boyd. The statement on the letter "NO ADVICE GIVEN" could not be more pointed.
86When Mr Boyd received the letter he should have immediately appreciated that Ms Fleet was concerned that she had been asked to witness the letter without being required to provide proper advice to Mrs McAuley concerning whether or not it was in her interests to sign the letter, as the capitalised qualification to her signature as witness strongly signals that Ms Fleet was trying to protect herself by making it clear that she had not been asked to give advice, when it was clear it was not in Mrs McAuley's interests to make such a large gift to Mr Boyd without first being given proper advice.
87Mr Boyd took steps on 6 August 2009 that caused the Commonwealth Bank to transfer the $260,000 from Mrs McAuley's account to his own. All he said in his affidavit was that, after he asked why the earlier attempt at the transfer had been stopped: "The unidentified bank officer successfully transferred $260,000 from [Mrs McAuley's] account to my account".
88Mr Boyd initially claimed in cross-examination that he did not exercise the power conferred on him by the power of attorney to achieve the transfer. He said:
I did not hand over a power of attorney. I took it as part of my identification along with my driver's licence to say this is the person I am...
I didn't give it to them. I showed them that I held the power of attorney but I did not use it because it couldn't have been used because the power of attorney is annotated not for gifting. It has been crossed out. It wouldn't have been valid to support a gift. There was no purpose in it.
89One thing that is clear is that, by whatever means, Mr Boyd convinced the relevant officer of the Commonwealth Bank that he was authorised by Mrs McAuley to act on her behalf, and in her absence, to effect a transfer to himself of a sum as large as $260,000. The court should not readily infer that the Bank's conduct was an aberration. It would be wrong for the court to draw inferences about the appropriateness of the Bank's conduct, given that Mr Boyd has not provided a complete or coherent explanation of what he did that satisfied the Bank that it should effect the transfer, and the Bank has not had an opportunity to explain its conduct.
90It stretches credulity beyond rational acceptance that the Bank, if shown the new power of attorney that appointed Mr Boyd, would treat it as no more than a document that proved his identity, as would his driver's licence. In fact, the power of attorney would do nothing to prove his identity. If the Bank was given the power of attorney, and it subsequently acted as if Mr Boyd was authorised to effect the transaction on Mrs McAuley's behalf, is almost certain that the bank relied upon the document as a power of attorney.
91On 28 October 2009 Warren McKeon Dixon, acting as Mr Boyd's solicitor, wrote a letter to NSW Trustee and Guardian in response to its request that Mr Boyd repay the $260,000. The solicitors enclosed a copy of Mrs McAuley's 5 August 2009 letter as evidence that the "gift was made by her and the instrument evidencing the gift exists independently of the Power of Attorney". They then said: "All that our client has done, pursuant to the Power of Attorney, is to effect a transfer which arose as a consequence of the gift already made by Mrs McAuley".
92Later, on 8 March 2010 Mr Boyd wrote a letter to a senior legal officer at NSW Trustee and Guardian in which he said:
The use of Power of Attorney to make this transaction was not the preferred method of conferring this gift. The Power of Attorney was used as a last resort after two previous attempts to transfer the gift by more conventional methods were prevented by unlawful interference from one of my Aunt's [sic] former step-daughters Mrs Thorn and her husband."
93The terms of this letter were put to Mr Boyd in cross-examination, in the context of his denial that he had used the power of attorney to effect the transfer. He admitted that there was a contradiction between the statement in the letter and his evidence, and also that his recollection was better in early 2010 than it was at the time of his 24 September 2013 affidavit.
94It is clear beyond argument that Mr Boyd procured the power of attorney because his other attempts to have the $260,000 transferred to his account had failed, and he used it to persuade the Commonwealth Bank to make the transfer.
95It is notable that in cross-examination Mr Boyd, when questioned about the circumstances in which the power of attorney appointing him was prepared, said that Ms Fleet advised him that the power of attorney would only come into effect if Mrs McAuley was deemed to have insufficient capacity. If that was said to Mr Boyd, then one of only two conclusions are available. Either Mr Boyd exercised his appointment as attorney because he understood that Mrs McAuley had insufficient capacity, or alternatively he did not think that she lacked capacity but acted upon the power of attorney anyway to confer a benefit upon himself.
96Of course, the power of attorney excluded the power on the part of Mr Boyd to make a gift of Mrs McAuley's money to himself. Mr Boyd claimed in cross-examination that he did not take the letter to the Bank to effect a transfer, but to use it as a basis to enquire why Mrs McAuley was not allowed to transact on her own account. He said that a representative of the Bank took the letter away, and that, in a manner not explained by Mr Boyd, the letter satisfied the Bank that the transfer was in order. At its heart this evidence is irrational as the letter's import on its face is to make a gift to Mr Boyd, and it has nothing to do with any attempt by Mrs McAuley to undertake a transaction with the Bank.
97The issue is settled by the statement made by Mr Boyd in his 8 March 2010 letter to NSW Trustee and Guardian, in which he said: "The transfer of funds was accompanied by a letter of authority written by my Aunt and signed in the presence of a Solicitor and certified by that Solicitor".
98It is clear that Mr Boyd also provided to the Bank Mrs McAuley's 5 August 2009 letter in which she set out her wish to give the sum of $260,000 to Mr Boyd. If Mr Boyd did not procure that Mrs McAuley sign that letter for the purpose of assisting him to cause the Bank to effect the transfer, it is not clear why the letter was necessary. Mr Boyd needed the letter in order to bridge the gap in his authority that arose because of the exclusion in the power of attorney of his power to make a gift in his own favour. The point is not whether the Bank was entitled to make the transfer on the basis of the information given to it, but rather it is to identify the information that most probably was provided to the Bank that caused it in fact to make the transfer.
99Ms Thorburn gave evidence that on 7 August 2009 Mrs McAuley attended upon her in conference. Following a discussion Mrs McAuley executed a document in which she revoked the power of attorney that appointed Mr Boyd. She also executed a document that revived Mr Thorn's appointment as her attorney. Each of these documents was witnessed by Ms Thorburn, and recorded that the document had truly and audibly been read over to Mrs McAuley and explained to her and that she appeared perfectly to understand the document. This addition to each of the documents reflected the fact that Mrs McAuley wore spectacles whose prescription was out of date, so that she found it difficult to understand documents that she attempted to read herself.
100Ms Thorburn set out the terms of her conversation with Mrs McAuley in some detail in her affidavit. This evidence is supported by a detailed file note. When Mrs McAuley was presented with her 5 August 2009 letter terminating Ms Thorburn's retainer she said: "Oh no. I didn't want that at all." Mrs McAuley responded to her revocation of Mr Thorn's power of attorney by saying: "I want Robert and Catherine to continue looking after my affairs."
101Ms Thorburn asked Mrs McAuley about the gift that she had given to Mr Boyd (which Mrs McAuley understood had been in the sum of $400,000). When Ms Thorburn asked: "What about his other brother Malcolm?", Mrs McAuley responded: "What brother?" A little while later she acknowledged that Mr Boyd had a brother, but said that Malcolm did not need any money, but that: "Ian has a shop and it is expensive to get the stock." The following conversation then ensued:
Me: "How did the question come up about giving Ian money?" Betty was unclear.
Betty: "I don't need anything."
Me: "I suppose you said you don't need anything. Ian probably passed a comment to the effect of "wish I didn't need anything". Betty simply smiled.
Me: "I understand you want to stay in your own home as long as possible and you are currently being assessed by the Aged Care Team at Prince Alfred Hospital. Is it wise until later assessment has been completed to think about giving any money away? You may need it."
Betty: "Yes. But what will I do about the money I have already given to Ian? Can I get it back? I suppose I have been very silly in doing this quickly without thinking about it and without ringing you to discuss it."
102On 11 August 2009 Mrs Thornton filed an application in the Guardianship Tribunal for the appointment of a financial manager to make decisions about Mrs McAuley's financial affairs. In the application she stated that Mr Boyd was a person who disputed Mrs McAuley's incapacity.
103Also, on 11 August 2009, Mr Boyd took Mrs McAuley to the Geriatric Clinic at Royal Prince Alfred Hospital, where her capacity was assessed by Dr Shobha Iyer, a geriatrician. Dr Iyer reported that Mrs McAuley was capable of managing her own affairs, but said that she advised Mr Boyd that Mrs McAuley should get her own lawyer, and that the issue of who should hold her power of attorney should be resolved by legal means, and that a guardianship application "is an option down the line but I do not feel it is necessary at this stage". Dr Iyer said that she had booked a neuropsychology appointment to assess Mrs McAuley's capacity to make decisions for herself, and that Dr Iyer would review Mrs McAuley after that had been done.
104Mr Boyd gave evidence in his affidavit that on or about 17 August 2009 Mrs McAuley telephoned him and advised: "I have signed and faxed the Challenger forms today to effect a transfer of my Challenger investment account worth $150,000 into your name". He also said that on 14 August 2009 he had paid the stamp duty on the intended transfer. The meaning of Mr Boyd's evidence about what he did on 14 August 2009 is not clear. He said that on the evening of 17 August 2009, he and Mrs McAuley completed a form to effect the transfer of Mrs McAuley's Challenger investment account into his name. The evidence included a transfer form for Challenger Howard Mortgage Fund, that appears to have been completed by Mr Boyd, and signed by Mrs McAuley. Mr Boyd sent the transfer to Challenger Financial Services on 18 August 2009.
105On 19 August 2009 Mrs McAuley wrote a note addressed to Challenger on Challenger notepaper in which she cancelled her previous instructions to transfer her account.