Background
15 In 2008, the applicant obtained loan funds under a credit contract with the CBA dated 28 October 2008 (account number 10303682) in the amount of $300,000. That loan was secured by a mortgage over property owned by the applicant and her former husband at 16-18 Reuben Court, Kings Meadows, Tasmania.
16 As I have already mentioned, the applicant makes claims for final relief in the present proceeding in respect of that loan, but those claims are not directly relevant to her current claim for interlocutory injunctive relief. Her claim for interlocutory relief concerns the second loan which was initially made in May 2010. The evidence disclosed that that loan was varied in 2011 and again in 2014. The amount originally advanced under the second credit contract was $500,150 (Home Loan Account Number 838932805) and was secured by a mortgage over the Elphin Road property and a mortgage over another property owned by the applicant known as 15 Abbott Street, East Launceston (the Abbott Street property).
17 The applicant encountered difficulties in complying with the obligations which she undertook under the two credit contracts which she had entered into with the CBA. This led to the applicant approaching FOS on 24 September 2012 with a request that FOS investigate and determine a dispute between the applicant and the CBA.
18 On 13 August 2014, FOS notified its determination in respect of the dispute which had been referred to it by the applicant.
19 As I understand the way in which the FOS arrangements work, a participating financial institution (in this case, the CBA) voluntarily agrees to submit the resolution of certain disputes to the FOS system, thereby ceding to FOS the power to determine on a final and binding basis certain types of disputes with its customers if the customer chooses to engage with FOS for that purpose. By way of contrast, the customer has the right to elect between accepting the FOS determination once made or not accepting that determination. The idea behind this process seems to be that one way of addressing what may be an obvious imbalance between the bargaining position of a bank and that of its customers is to provide this opportunity to the customer to secure an independent determination in respect of the customer's complaint while at all relevant times retaining the right not to accept that determination.
20 The determination in the present case resulted in a recommendation by FOS that the applicant be given the benefit of a substantial reduction in the amount which she was obliged to pay to the CBA pursuant to the two credit contracts in question. In effect, her interest bill was recalculated and reduced.
21 On or about 12 September 2014, the applicant accepted the FOS determination but added next to her signature on the form of acceptance the words "under duress" in brackets.
22 This qualification placed by the applicant upon her acceptance of the FOS determination caused further disputation between the applicant and the CBA which also involved FOS. Ultimately, in about early October 2014, the CBA gave effect to the FOS determination by recalculating the amounts due under the two credit contracts in question in accordance with the requirements specified in the FOS determination. I pause to note that, in the present proceeding, the applicant argues that, notwithstanding that she signed a form accepting the FOS determination, she never bound herself to accept the FOS determination.
23 In late 2014, the applicant lodged further disputes with FOS, but FOS declined action in respect of these additional disputes. It argued it had already determined all relevant matters as between the applicant and the CBA.
24 In the meantime, on 13 April 2014, the CBA commenced proceedings pursuant to s 146 of the Land Titles Act 1980 (Tas) in the Supreme Court of Tasmania, Hobart Registry (proceeding No 256 of 2015) for possession of the Abbott Street property and of the Elphin Road property.
25 On 2 June 2015, the applicant commenced an action for damages against the CBA in the same Court (proceeding No 532 of 2015).
26 On 17 June 2015, the applicant filed an Interlocutory Application in proceeding No 532 of 2015 in which she sought an order that the CBA be restrained from taking possession of the Elphin Road property and of the Abbott Street property until further order or until an agreement between her and the CBA is reached. At the same time, she also sought an order staying proceeding No 256 of 2015 until further order.
27 On 22 June 2015, that Interlocutory Application came before Holt AsJ. The applicant was represented on that day by an experienced lawyer. The CBA was represented by Senior Counsel. I have read the transcript of the exchanges in argument on that day. I do not think it is necessary to refer to that material in any detail. During the course of the morning, certain discussions took place between the legal representatives of the parties which led to the application then before the Court being resolved by consent.
28 The orders of the Court which were made on 22 June 2015 in proceeding No 256 of 2015 (the 22 June 2015 Orders) were in the following terms:
THE COURT ORDERS BY CONSENT THAT -
1. Unless in the meantime all money due under memorandum of mortgage number C970922 is paid, possession of the premises described in folio of the register volume 41683 folio 1 is to be given by the respondent Susan Burge to the applicant Commonwealth Bank of Australia (A.B.N. 48 123 123 124) on or before the 90th day following service of this order by postage or otherwise and where service is effected by post the order shall be deemed to have been served on the second business day following the date of posting.
2. Unless in the meantime all money due under memorandum of mortgage number C970922 is paid, possession of the premises described in folio of the register volume 91917 folio 16 is to be given by the respondent Susan Burge to the applicant Commonwealth Bank of Australia (A.B.N. 48 123 123 124) on or before the 150th day following service of this order by postage or otherwise and where service is effected by post the order shall be deemed to have been served on the second business day following the date of posting.
29 Order 2 made by his Honour on that day is the order which related to the Elphin Road property. Order 1 related to the Abbott Street Property.
30 The effect of Order 2 was that the applicant was given time to repay her debt to the CBA, failing which the bank was to be given possession of the Elphin Road property. The time allowed to the applicant under the 22 June 2015 Orders in respect of the Elphin Road property was 150 days following service of the orders made that day. That is a period of approximately five months.
31 The 22 June 2015 Orders were served on the applicant on 2 July 2015. Thus, under the 22 June 2015 Orders, the applicant had until the end of November 2015 to pay the CBA in full, failing which the CBA would be entitled to possession of the Elphin Road property.
32 On 30 July 2015, in proceeding No 532 of 2015, the applicant filed an Amended Statement of Claim in which she claimed that the second credit contract was void. She also claimed damages and declaratory relief against the CBA in respect of the CBA's alleged unconscionable conduct under various statutory provisions and breach of the National Consumer Credit Protection Act 2009 (Cth).
33 On 7 October 2015, the CBA obtained a Writ of Possession in respect of the Abbott Street property. On 6 November 2015, the CBA took possession of that property.
34 On 28 January 2016, the applicant filed an Interlocutory Application in proceeding No 532 of 2015 in which she sought the following relief:
1. Pursuant to rule 887 of the Supreme Court Rules 2000 (Tas) the defendant is restrained from selling the property of 15 Abbott Street, East Launceston in Tasmania and is further restrained from taking possession and selling the property at 127 Elphin Road, Launceston in Tasmania until further order of this Court or agreement between the plaintiff and the defendant;
2. Any further orders that seem appropriate to the Court.
35 Although Counsel for the applicant submitted to me today that the application made by the plaintiff on 28 January 2016 was not an application in which she sought an injunction restraining the sale of the Elphin Street property, the text of the application makes clear that included within the relief which she sought was such an injunction. I reject Counsel's submission to the contrary.
36 The injunction application which the applicant had filed on 28 January 2016 came before the Court on 10 February 2016. On that day, that application was dismissed and the question of costs was reserved. That application was heard by Holt AsJ. His Honour gave reasons for the decision which he made on that occasion. The applicant included those reasons in her first affidavit at pages 351 to 355.
37 On 12 February 2016, the Abbott Street property was sold at auction.
38 On 26 February 2016, the CBA took possession of the Elphin Road property by executing a Writ of Possession which it had previously obtained from the Supreme Court of Tasmania.
39 On 7 March 2016, a preliminary question came on for trial before the Supreme Court of Tasmania in proceeding No 532 of 2015. On that occasion, the entirety of that proceeding was resolved by agreement between the parties. The agreement was recorded in a Deed of Settlement and Release dated that day. That Deed was in the following terms:
THIS DEED OF SETTLEMENT AND RELEASE is made the 7th day of March 2016 BETWEEN Commonwealth Bank of Australia (ABN 48 123 123 124) ("the Bank") AND SUSAN BURGE ("Burge")
WHEREAS the parties are in dispute in respect of Burge's alleged liabilities to the Bank and the Bank's alleged liabilities to Burge.
Without any admission of liability by either party the parties have agreed to fully and finally settle all disputes between them on the terms of settlement set out in this deed of settlement and release.
1. Burge is to consent to a direction or order that judgment be entered for the Bank in Supreme Court of Tasmania action No. 532 of 2015 ("the action") together with costs:
(a) That are agreed in the sum of $50,000.00 in the event that payment is made in accordance with clause 2 hereof; or
(b) Are to be taxed in the event that it is not.
2. On or before 18 April 2016 Burge will pay to the Bank the sum of $452,469.71 (which sum will include $50,000.00 for the agreed costs of the action) less the net proceeds of sale of the property known as 15 Abbott Street East Launceston.
3. If Burge does not pay the amount referred to in clause 2 on or before 18 April 2016 then the Bank will exercise its power of sale in respect of the property known as 127 Elphin Road Newstead and the amount that Burge is to pay to the Bank will become:
• $402,469.71 (together with the defendant's costs of the action as taxed or agreed, and the defendant's costs of Supreme Court proceedings No. 256 of 2015 in accordance with the loan agreement and the mortgage);
• Together with interest on the sum of $335,628.37 at the rate of 5.87% per annum from 8 March 2016 until payment; and
• Together with the costs of the sale in accordance with the loan agreement and mortgage in respect of that property;
• Less the proceeds of the sale of the properties known as 15 Abbott Street East Launceston and 127 Elphin Road Newstead.
4. The Bank undertakes that it will not take any steps to have judgment entered pursuant to the direction or order referred to in clause 1 before 18 April 2016.
5. Burge releases and forever discharges the Bank from all and any liability past, present or future and from all claims suits demands actions or proceedings arising out of or connected with:
(a) Any and all loan accounts conducted with the Bank by her either alone or in conjunction with any other person or entity at any time at or before the date of this deed;
(b) Any and all securities given to the Bank by her either alone or in conjunction with any other person or entity at any time at or before the date of this deed.
6. Burge will withdraw any complaint made to the Finance Ombudsman Service, the OAIC, ASIC, Tasmania Police, the Australian Federal Police and any State or Federal authority and will not make any further complaint to any State or Federal authority in respect of any of the matters referred to in clause 5.
7. The Bank and Burge will keep the provisions of this deed of settlement and release and all negotiations resulting in the deed confidential save as either may be required to disclose such matters to their legal or financial advisers or as otherwise required by law.
8. Neither Burge nor the Bank will disparage or denigrate the other.
9. The laws of Tasmania govern this deed and each party agrees to submit to the jurisdiction of the Courts of Tasmania.
40 Clause 3 of the Deed of Settlement and Release executed on 7 March 2016 expressly provided that, if the additional time allowed to the applicant under the Deed to pay the amount due as specified in cl 2 thereof was not paid on or before 18 April 2016, then the CBA would exercise its power of sale in respect of the Elphin Road property.
41 The moneys required to be paid under the Deed of Settlement and Release were not paid in accordance with the terms of that Deed. Accordingly, on 20 April 2016, judgment was entered for the CBA against the applicant in proceeding No 532 of 2015. The applicant was also ordered to pay the CBA's costs as taxed if not agreed.
42 It is apparent from the above account of the dealings between the parties that, from early 2016 at the latest, the CBA has made clear that, if its debt is not repaid in full within the timeframes agreed with the applicant, it would take possession of the Elphin Road property and sell that property at a time and in a manner to be determined by the CBA. It seems to me that it made that position very plain. However, whether it spelled out its intention to sell in express terms or not, it certainly made clear that it intended to take possession of that property. One of the natural incidents of a secured creditor taking possession of real property comprising or forming part of its security is the real potential for that creditor to exercise its power of sale under its security. After all, in most cases, why else would the secured creditor take possession of its security property? In addition, it seems to me to be quite clear that, at all times from early 2016 at the latest, the applicant understood that there was a real possibility that the CBA would take steps to take possession of and sell the Elphin Road property. This is demonstrated by the terms of the Interlocutory Application which she filed on 28 January 2016.
43 On 4 July 2016, solicitors then acting for the applicant sent an email to the solicitors acting for the CBA. That email was in the following terms:
Mr. Patrick Lunn
Simmons Wolfhagen Lawyers
168 Collins Street
Hobart TAS 7000
Dear Sir,
We refer to the action pending by Commonwealth Bank of Australia (whom we understand you act for) in respect of the threatened sale of real and personal property of Ms. Susan Burge as from tomorrow. We act for her in respect of that issue.
Given the circumstances, Ms. Burge requires your client's undertaking by midday tomorrow, 5 July 2016 to stay the sale of her property for a period of one calendar month to allow Ms. Burge to commence proceedings in the Federal Court of Australia to set aside the security and loan contract arrangements in respect of the property your client is pursuing on the grounds of arguable contraventions of the National Credit Code and the Australian Securities and Investment Commission Act 2001. We note that unless such undertaking is given by the time stipulated, Ms. Burge intends on filing an urgent injunction application in the Federal Court of Australia to prevent your client from taking action against her property.
We await your confirmation.
Yours faithfully
(Emphasis in original.)
44 This email demonstrates that, at least as far as the applicant was concerned, as at 4 July 2016, she understood that the CBA was threatening to sell both her Elphin Road property and her personal property as early as the very next day, 5 July 2016.
45 By email sent in response, the CBA declined to accede to the applicant's request to provide an undertaking not to sell the Elphin Road property for one month. In that email, the CBA said:
Dear Sir,
This is an open e-mail.
We refer to your e-mail set out below.
We attach for your reference:
1. a copy of sealed consent orders that were made by the Supreme Court of Tasmania in Hobart Registry matter no. 256 of 2015 on 22 June 2015 when your client appeared in Court with her former legal practitioner Mr Fred Lester from the law firm Clarke and Gee;
2. a copy of an amended statement of claim filed on behalf of your client in Supreme Court of Tasmania Launceston District Registry Action No. 532 of 2015 on 30 July 2015 together with our client's defence to the amended statement of claim filed 31 August 2015;
3. a copy of deed of settlement and release executed by your client on 7 March 2016; and
4. a copy of a consent judgment that was entered in Supreme Court of Tasmania Launceston District Registry Action No. 532 of 2015 on 20 April 2016 upon the consent of the parties and by order of a judge that was made in the presence of your client and her former barrister Mr James Kewley on 7 March 2016.
You may or may not also be aware that a previous application made by your client to attempt to restrain our client from exercising its power of sale in respect of this property was heard and refused by the Supreme Court of Tasmania on 10 February 2016.
Our client declines your client's request to provide her with the undertaking that she seeks.
We have instructions to accept service of any proceedings your client chooses to commence against our client.
Kindly advise the basis upon which you say that your client has any extant cause of action against our client.
Yours faithfully
46 No steps were taken by the applicant on or after 5 July 2016 to restrain the CBA from selling the Elphin Road property until 6 September 2016 when she made an application to a single judge of the High Court of Australia in which she sought Constitutional Writ relief, the effect of which was to restrain the auction of the Elphin Road property which is programmed to take place tomorrow. That application was heard on 15 September 2016 and was dismissed with costs on that day.