Ground 1
67 I can find no appealable error attending to the FCC's finding that it was not legally unreasonable for the Authority not to exercise, or not to consider exercising, the power in s 473DC(3) to get new information from or re-interview the Appellant or alternatively remit the matter (if empowered) to the Minister. In my view, the alleged failures of the Authority do not have the character of being legally unreasonable, of lacking a rational foundation, of lacking an evident and intelligible justification, or of being plainly unjust, arbitrary, capricious or lacking in common sense. I also do not consider that the Authority failed to carry out its statutory task, or failed to accord natural justice. All the matters raised by the Appellant under this ground of appeal interrelate.
68 As I have indicated, the facts and circumstances confronting and known by the Authority need to be carefully addressed in determining the reasonableness of its decision not to get new information from or re-interview the Appellant and in concordance, whether the Authority fulfilled its statutory responsibilities and accorded natural justice.
69 At the outset it is important to recall that the very nature of the fast track process - which is essentially a process undertaken 'on the papers' before the Authority, subject to well-defined exceptions - does not entail an oral hearing, or necessarily involve an applicant being given an opportunity to present their case again. Here, the de novo hearing did not exist to give the Authority an opportunity to be impressed by the Appellant's arguments in person, to clarify any area of confusion or misunderstanding, or form an opinion based on observation because of the Appellant's ill health, late pregnancy, and the translation issues. Whilst it is a de novo hearing, it is subject to the limitations imposed by the legislature. Those limitations require the Authority to consider the reasons for the Minister's decision and make an assessment based upon those reasons and any other 'review material' provided to the Authority pursuant to s 473CB(1) of the Act.
70 With this statutory context in mind, the failures complained of are essentially failures to exercise the discretionary power to invite the Appellant to explain the evidence she gave to the Minister (including as to the translation errors) and fill the gap in the audio recording provided to the Authority.
71 The Authority knew of the Appellant's circumstances before the Minister's delegate as relied upon by the Appellant before the FCC and this Court. There is no dispute that the Authority (by being given the audio recording of the Interview which it had regard to) knew of the difficulties facing the Appellant at the Interview, namely the Appellant's medical issues and the initial issues with the interpreter. The Authority (in the context of allowing some new information to be considered) made reference to the Appellant's condition and the initial difficulties with the interpreter at [8] of its reasons:
There is no explanation in the submission as to why the above information could not have been made available to the Minister. However I give considerable weight to the comments of Applicant 1 in her IAA statement in which she advises that at the time of her SHEV interview she was eight month's pregnant and had medical issues which impacted on her wellbeing and she could not fully understand the interpreter. I have had regard to the audio recording of the SHEV interview and I note that this was conducted by telephone and both the interpreter and Applicant 1 initially complained about difficulty hearing each other and noted the need to speak more loudly, however despite this initial difficulty there is no indication that there any misunderstanding in the interpreting. Nevertheless, I note Applicant 1 advised the delegate that she had been unwell prior to the interview and had attended a hospital the previous evening and I am willing to accept that her medical condition may have affected her ability to advance this information to the Minister. Considering the circumstances I am satisfied that this information was not and could not have been provided to the Minister and I am further satisfied that there are exceptional circumstances that justify the IAA considering the new information and I have had regard to it.
72 There was no medical evidence or material before the Minister's delegate or the Authority relating to the extent of the migraine or the nature of the illness affecting the Appellant, or how this impacted on her ability to give information during the Interview. The Authority knew that (a) the Appellant was assisted in the Interview as indicated at [10] of these reasons; (b) no application was made for an adjournment or postponement of the Interview; and (c) no complaint had been made at the Interview of the Appellant's condition in the sense of her not being able to participate meaningfully at the Interview.
73 I interpolate that before the FCC no evidence was led, or sought to be led, on these matters to demonstrate the "unreasonableness" of the Authority as now alleged by the Appellant.
74 The Authority had the audio recording of the Interview which indicated a gap in the recording as follows:
[Delegate]: Right, okay, and when did your family decide to go to India?
---February we came to India in 2001, February 16.
[Delegate]: Right, okay. Nick, are you there? I have a feeling that your representative has dropped out. Do you want me to try and contact him again?
---Okay.
[Delegate]: Okay, just hold - I'm just going to ask him if I need to connect with him if it drops out again. I don't know (indistinct) why it would have dropped out.
(Temporary sound interruption)
[Migration Agent]: So it dropped out just at the point where you were saying, "what do you mean torture?" Then I didn't hear any more after that.
[Delegate]: Right, well, we can repeat the whole interview if you like.
[Migration Agent]: Rather not.
[Delegate]: Right, okay, so I believe she said that they were being questioned and beaten up about her brother. That was the response. I'll just check again. So when you said that you were tortured, what did you mean?
---Yes, so they beat us, they speak to us in bad language and treat us in bad way.
[Delegate]: Okay, all right, so the last time this happened was in December 2000, just to confirm that?
---We were going through that kind of experience until 2000 December.
75 Just because the Authority did not specifically refer to the gap does not mean that the Authority was not aware of it from its own examination of the audio recording. Whether this is an important gap in the audio recording (in the form of a transcript before the FCC and this Court) is difficult to conclusively determine. However, it seems probable that the gap in the audio recording was not of any significance. The above excerpt from the Interview transcript seems to indicate that the information provided in the gap was repeated. In any event, the Appellant has not demonstrated the significance of the gap, or perhaps more importantly, that the gap was such as to impact upon the Authority's statutory task or ultimate decision.
76 In relation to the incompleteness of the audio recording, the main point made by the Appellant is that the Authority simply could not carry out its task with the incomplete audio recording.
77 There is a difficulty with that threshold submission. Presumably the audio recording was 'review material' within the meaning of s 473CB(1)(c), that is, material considered relevant by the Secretary of the Minister's Department to the review and so provided to the Authority. In itself, this must mean the review material given to the Authority included the audio recording as it existed, gaps and all. However, the statutory task of the Authority also involves reviewing all the review material, including importantly the statement of the Minister referred to in s 473CB(1)(a).
78 The Authority took into account all of the review material, including the audio recording with the gap as described above. The mere fact of there being a gap in the audio recording does not mean the Authority did not undertake its statutory task. The Authority was still able to conduct its review taking into account the statement of the Minister referred to in s 473CB(1)(a).
79 In other words, the Authority had the reasons of the Minister's decision, which covered all the contents of the Interview. As is to be recalled, there was never a suggestion that the Minister's delegate did not hear the evidence given by the Appellant during the period in which the audio recording malfunctioned. Further, as I have mentioned, there is no attack upon the Minister's decision, or any indication by the Appellant as to the Minister's statement being in some way inaccurate or incomplete. The submission of the Appellant that the failure of the Minister to conduct a useful interview was manifest, must relate to the issue concerning the health of the Appellant and the alleged issue with the interpreter (to which I will return). Whether or not the audio recording malfunctioned did not impact on the Minister's delegate hearing and considering the information given by the Appellant at the Interview.
80 Further, even now, the Appellant does not identify what information was omitted from the audio recording and the significance of that information. To say that this could not have been done before the FCC due to the lack of information is not a sustainable proposition: the information that was said to have been provided in the period of the gap was within the Appellant's knowledge. The Appellant, without the aid of the audio recording, should be able to say precisely what was not covered adequately by the statement of facts, evidence and reasons of the Minister. I should stress that the nature of the information that it is suggested the Authority should have requested, and the information provided in the gap, has never been properly particularised by the Appellant. I accept that the Appellant did not have the opportunity to hear the audio recording until after the assessment of the Authority. However, the evidence before the FCC of the Appellant's solicitor is only to the effect that the audio recording was not complete; it goes no further as to what information was missing and what was not covered in the reasons for the Minister's decision which was before the Authority.
81 Another way of looking at the question of the gap in the audio recording is to consider it in the context of the fast track process. There could be no suggestion that if no audio recording of the Interview was made that the Authority would be unable to undertake its statutory task. The Authority would have the reasons of the Minister and the other review material as described in s 473CB of the Act. The Authority would assess that review material and undertake its de novo review as contemplated by the legislative scheme. Where there is a gap in the audio recording of the Interview, the Authority can still undertake its task, but will simply need to undertake it on the available review material before it. In this sense, the Authority did consider the review material provided to it and which it received being, among other things, the audio recording of the Interview with the gap.
82 The Appellant claims that the incompleteness of the audio recording, especially when combined with other factors such as the Appellant's health condition at the time of the Interview (being both her pregnancy and migraine) and the issues with the interpreter present on the telephone for the Interview, meant that the Authority could not properly carry out its statutory task. In my view, no one factor is decisive, but that even when considered in combination with one another, the Appellant's case is not made out. Indeed, in my view, none of the three factors referred to by the Appellant vitiated the exercise of the Authority's statutory task. I address each factor in turn.
83 First, and as I have said above, the health concerns (whilst stated) were not of a nature such that the Authority knew or ought to have known would impact upon the conduct of Interview. The Appellant did not raise this as an issue at the Interview as a basis for seeking an adjournment or postponement of the Interview. There is also no evidence to support to extent of the health issues and whether or not they impacted on the conduct of the Interview.
84 Second, the gap in the audio recording has not been demonstrated to be of significance when one recalls that the Authority knew the Minister's delegate at the Interview had heard all the information given by the Appellant. In addition, the Authority knew the Migration Agent was content not to have the Interview repeated, and the answer to the question "what do you mean, torture?" was in fact repeated (see [74] of these reasons). The answer to this question was also referred to at page 6 of the Minister's decision. Even if credibility was in issue before the Minister, the Authority would not, by those circumstances alone, be unreasonable in refusing to grant an interview: see DYK16 at [74].
85 And third, as to the alleged problems with the interpreter, the Authority could be satisfied that there was no real concern about this matter - there was no substantive complaint at the Interview by any representative of the Appellant or the Appellant herself, and no complaint was made in the March submissions. The complaint only emerged for the first time in the July submissions. The Authority, with the aid of the audio recording, putting aside the gap, could assess for itself (with the other review material available to it) whether there was indeed a real problem with the interpretation and understanding of the Appellant. Otherwise, the Authority was not informed by the Appellant about the extent of the difficulty with the interpretation so as to be informed of possible real and significant difficulties with the process of the Interview itself. Again, even now the Appellant does not descend into providing any particulars as to the issues with the interpreter at the Interview. It has not been shown that the Minister or the Authority misunderstood or failed to consider the Appellant's claims and evidence.