Terms of Service
11 The TOS annexed to the ASF include the following provisions:
1. Complete Terms of Service
These Terms of Service and any terms expressly incorporated herein ("Terms") apply to your access to and use of the websites and mobile applications provided by Payward, Inc. and its wholly owned subsidiaries (collectively, "Payward", "Kraken", "we", or "us"), and the trading, staking, NFT and other services provided by Payward as described in these Terms (collectively, our "Services").
Our products and services are provided through local operating entities that are subsidiaries of Payward, Inc …your sole and exclusive counterparty to these Terms is as follows:
1.1. If you reside in Australia - Bit Trade Pty Limited, Unit 610, 478 George Street, Sydney, NSW 2000, Australia.
…
Key Definitions
Capitalized terms not otherwise defined in these Terms will have the following meaning:
"Asset" means any Digital Asset, Legal Tender, and/or NFT.
"Digital Asset" means bitcoin, ether and any other digital assets that may be traded via the Services, excluding NFTs.
"Digital Asset/NFT Account" means any Digital Asset or NFT address or account owned, controlled or operated by you that is maintained outside of the Services, and is not owned, controlled or operated by Payward.
"External Account" means any Financial Account or Digital Asset/NFT Account: (i) from which you may load Assets into your Kraken Account, and (ii) to which you may transfer Assets from your Kraken Account.
"Financial Account" means any financial account of which you are the beneficial owner that is maintained by a third party outside of the Services, including, but not limited to third-party payment service accounts or accounts maintained by third party financial institutions.
"Funds" means any Digital Asset and/or Legal Tender.
"Kraken Account" means a user account accessible via the Services where Assets may be custodied by Payward on behalf of a user.
"Legal Tender" means any national currency, such as U.S. dollars, that may be used in connection with a purchase or sale of Digital Assets or NFTs via the Services, and does not include any Digital Asset or NFT.
"NFT" means a 'non-fungible' token or similar digital item …
…
5. General Obligations
…
5.6 Insufficient Assets. If you have an insufficient amount of Assets in your Kraken Account to complete a transaction via the Services, we may cancel the entire transaction or may fulfill a partial transaction using the amount of Assets currently available in your Kraken Account, less any fees owed to Payward in connection with our execution of the trade …
…
6. Kraken Account Assets
6.1 Funding your Kraken Account. In order to complete an offer, bid, order, trade or transaction via the Services … you must first load Assets to your Kraken Account using one of the approved External Accounts identified via the Services …
About Legal Tender Held In Your Kraken Account - Be advised that Legal Tender held in your Kraken account is exclusively for the purchase of Digital Assets or NFTs or for withdrawal to your approved External Account. Proceeds from the sale of Digital Assets or NFTs for Legal Tender will be credited to your Kraken Account, less any transactional or other fees or commissions …
…
6.2 Transferring Assets to an External Account. Provided that the balance of Assets in your Kraken Account is greater than any minimum balance requirements needed to satisfy any of your open positions, and subject to the restrictions set forth in Section 7.11 … you may transfer any amount of Assets, up to the total amount of Assets in your Kraken Account in excess of such minimum balance requirements, and any unencumbered NFTs held in your Kraken Account, from your Kraken Account to an External Account, less any fees charged by Payward for such transactions …
…
6.5 Ending Digital Asset Support. Kraken may, in its sole discretion, stop supporting any particular Digital Asset. If you do not remove such Digital Asset from your Kraken account before Kraken stops supporting such Digital Asset, then Kraken may, in its discretion, take any measures it deems appropriate to remove such Digital Asset from your Kraken account, including attempting to sell such Digital Assets at a cost to you.
…
6.7.1 Ownership. Title to Digital Assets and NFTs, at all times remains with you and is not transferred to Payward, except as provided herein. All interests in Digital Assets and NFTs we hold for Kraken Accounts are held for customers and are not property of Payward …
…
7.11 Margin Transactions.
In accordance with and subject to this Section 7.11, as part of the Services you may receive from Payward extensions of margin in the form of Digital Assets or Legal Tender ("margin transactions") to use to make spot purchases and sales of Digital Assets on the Kraken exchange.
…
Margin transactions on the Kraken exchange are made available under the following terms:
7.11.1 Margin Account. Payward agrees to establish for your benefit and in your name a platform for you to receive Legal Tender and Digital Assets ("Extended Funds") from Payward to make spot trades through your Kraken Account (your "Margin Account"). Your Margin Account is a component of your Kraken Account.
7.11.2 Margin Extensions and Trades.
7.11.2.1. Subject to the Terms, Payward agrees to provide to you, and you may obtain from and return to Payward from time to time, Funds to support spot transactions (each such provision of Funds, a "Margin Extension"). No Margin Extension will occur unless you meet or exceed any minimum balance requirements imposed by Payward for your Margin Account. Moreover, notwithstanding anything to the contrary herein, Payward is under no obligation to make any Margin Extensions to you and may decline a request to initiate a Margin Extension in its sole discretion.
7.11.2.2. When you use a Margin Extension to effectuate a spot transaction, you are entering into a spot Digital Asset purchase or sale transaction. For example, you might use a U.S. dollar Margin Extension from Payward to buy bitcoin. In executing such spot transactions, Payward records the transfer of ownership of the applicable Funds (such Funds -- e.g., the bitcoin in the preceding example -- "Received Assets") by registering you as the owner of the Received Assets on Payward's internal book-entry system.
7.11.2.3. If you are not (or are no longer) eligible to receive Margin Extensions, each of your then-existing Margin Extensions will become due and must be terminated: (i) on or before the 28th day after such Margin Extension was made; or (ii) immediately upon loss of eligibility if such Margin Extension was made earlier than 28 days prior to the date on which you were no longer eligible. If you do not terminate your Margin Extensions in full within the required time period, then Payward reserves the right to, without further notice to you: (a) sell your Received Assets and apply the proceeds to the termination of the Margin Extension; and (b) liquidate such other Funds in your account, in the manner and amount practicable, in Payward's reasonable discretion, to terminate the Margin Extension in full.
7.11.3 Received Assets. All Received Assets are custodial assets held by Payward for your benefit, subject to the terms in Section 6.7 (Digital Asset Custody & Title), Section 7.11 (Margin Transactions), and as otherwise provided herein.
7.11.4 Terminating Margin Extensions. To terminate a Margin Extension, you must transfer sufficient Funds from your Kraken Account to Payward through the Services. The Funds you use to terminate a Margin Extension must be the same asset type as the denomination of the Margin Extension (for example, you must terminate a bitcoin-denominated Margin Extension by transferring bitcoin from your Kraken Account to Payward through the Services). If received with respect to Extended Funds (and not Received Assets), you must return any incremental tokens generated as a result of a fork in the digital currency protocol of any Margin Extension or an airdrop of any tokens on the protocol of any Margin Extension. You may terminate a Margin Extension by either: (i) directing immediately available Funds in your Kraken Account to Payward; or (ii) selling requisite Collateral Assets (as defined below) or other assets in your Kraken Account on the Kraken exchange and applying the proceeds to the termination of the corresponding Margin Extension. Prior to satisfying the corresponding Margin Extension pursuant to the preceding sentence, Received Assets and requisite Collateral Assets may not be otherwise transferred to an External Account or traded on the Kraken exchange.
7.11.5 Restrictions on your Kraken Account subject to satisfaction of your Margin Extension obligations.
7.11.5.1. You agree to maintain in your Kraken Account, at all times during the term of a Margin Extension, a specified minimum amount of Funds approved by Payward to qualify as collateral ("Collateral Assets") …This minimum amount of Collateral Assets (the "Maintenance Margin Requirement") will be defined through the Services and you will be notified of any changes to the Maintenance Margin Requirement prior to those changes taking effect. Such notice shall indicate the effective date for those changes.
…
7.11.5.4. You hereby authorize and instruct Payward, in the event the value of your Collateral Assets falls below the Maintenance Margin Requirement, to, without further notice to you: (a) sell your Received Assets and apply the proceeds towards terminating your Margin Extension(s); and/or (b) liquidate such other Funds in your account in the manner and amount practicable, in Payward's reasonable discretion, to terminate the Margin Extension either in full, or in an amount sufficient, in Payward's reasonable discretion, to restore the value of your Collateral Assets to an amount equal to or exceeding the Maintenance Margin Requirement.
7.11.6. No Margin Obligation Period. There are no term limits on margin obligations, meaning that you may elect to maintain open spot positions on margin for an unlimited duration, as long as you continue to meet your Margin Extension obligations as detailed in Section 7.11.5.
7.11.7. Payment of Fees; Default.
…
7.11.7.2. Upon your failure to satisfy the Maintenance Margin Requirement, to make any payment of fees when due, including Margin Fees, or to terminate a Margin Extension when required, or upon otherwise materially breaching this Section 7.11, your Margin Extensions shall be immediately due and must be terminated (and any accrued and unpaid fees thereon and any fees and costs of collection must be paid) and, to the extent permitted by applicable law and in addition to any other remedies available to it, Payward, in its sole discretion, may apply the proceeds from the sale of any Digital Assets in your Margin Account, whether such Digital Assets are considered Collateral Assets as defined in the Terms or not, first to the payment of any outstanding fees, commissions, charges or other expenses then due to Payward, and then to the termination of your Margin Extensions. If your Kraken Account balance becomes negative, you agree to pay the amount of Funds owed to Payward within 48 hours. You may not trade on a negative Kraken Account.
7.11.8. Discontinuance of Margin Extension Services. In exercising its rights under Section 18, Payward may cease making available Margin Extensions for certain Digital Assets or Legal Tender for any or all users, or otherwise terminate Margin Extensions for any or all users. You hereby authorize and instruct Payward, without notice to you, as of the date that Payward elects, to: (a) liquidate your Received Assets, in the manner practicable, in Payward's reasonable discretion, and apply the proceeds to the termination of the Margin Extension; and/or (b) liquidate such other Funds in your account, in the manner and amount practicable, in Payward's reasonable discretion, to terminate the Margin Extension in full.
…
18. Discontinuance of Services
We may, in our sole discretion and without liability to you, with or without prior notice and at any time, modify or discontinue, temporarily or permanently, any portion of our Services.
…
Margin Disclosure Statement
…
When you purchase digital assets for legal tender or vice versa, you may pay in full with your own funds or by posting assets in your account as collateral, with funds provided by Payward to you pursuant to an extension of margin. If the collateral supporting your extension of margin declines in value by an amount specified by Payward, you authorize Payward to issue a margin call and/or sell assets in your account, in order to maintain equity in the account that meets or exceeds the minimum maintenance margin requirement.
…
12 It is useful at this point to draw attention to some key aspects of the TOS and their operation.
13 First, provision of Funds (as defined) pursuant to cl 7.11.2.1 is described as a "Margin Extension". By cl 7.11.2.1 Bit Trade agrees, subject to the TOS, to provide Funds to support spot transactions. However, cl 7.11.2.1 also makes clear that Bit Trade is not under any obligation to provide a customer with a Margin Extension.
14 Second, Margin Extensions may comprise or include any Legal Tender (as defined) or Digital Assets (as defined) including bitcoin. US dollars are expressly referenced in the definition of Legal Tender and cl 7.11.2.2 refers to (by way of example) "a U.S. dollar Margin Extension". While the agreed facts do not identify all of the national currencies that may be used in connection with a purchase of Digital Assets by customers resident in Australia, I infer that these would include US dollars and (although there is no direct evidence to this effect) Australian dollars.
15 Third, by cl 7.11.2.1, subject to the TOS, the customer agrees to "return" to Bit Trade the Funds provided to support spot transactions by way of Margin Extension. The use of the word "return" rather than "repay" is perhaps understandable given that the Funds provided by Bit Trade might comprise or include Digital Assets. However, where the Funds to be provided comprise a national currency such as Australian or US dollars, the word "return" clearly implies an obligation to repay the Margin Extension. The Margin Extension terminates upon repayment.
16 Fourth, cl 7.11.4 provides that to terminate a margin extension, a customer must transfer sufficient Funds from their Kraken Account to Bit Trade. These Funds must be of the same type as that used for the Margin Extension. It follows that if the Margin Extension is provided in the form of US dollars, the Margin Extension may only be terminated by the customer in US dollars. By cl 7.11.4, the customer may terminate the US dollar Margin Extension by depositing the required amount of US dollars into their Kraken Account or selling "Collateral Assets", as defined in cl 7.11.5.1, or other assets in their Kraken Account, the proceeds of which may then be used to terminate the Margin Extension. While the agreed facts are not explicit about it, I infer that the proceeds of any such sale, if not in US dollars, must be exchanged for US dollars, which are then applied to terminate the US dollar Margin Extension.
17 Fifth, cl 7.11.6 provides that there are no term limits on margin obligations meaning, according to this clause, the customer may maintain open positions using a Margin Extension indefinitely if the customer continues to meet their obligations under cl 7.11.5 concerning maintenance of collateral including the minimum amount of collateral (referred to in the TOS as the "Maintenance Margin Requirement"). That clause also includes cl 7.11.5.4, by which the customer authorises Bit Trade to sell "Received Assets" (as defined in cl 7.11.2.2, i.e. those acquired by the customer using the Margin Extension) or liquidate any other Funds in the customer's account to terminate the Margin Extension either in full or in an amount sufficient to restore the Collateral Assets to a value that meets or exceeds the Maintenance Margin Requirement.
18 Sixth, cl 18 provides that Bit Trade may at any time discontinue any portion of the services provided by Bit Trade as described in the TOS. Clause 7.11.8 makes clear that this includes the provision of Margin Extensions. If Bit Trade ceases to make available a Margin Extension to a customer, Bit Trade is authorised and instructed by the customer by cl 7.11.8 to liquidate the customer's Received Assets and apply the proceeds to termination of the Margin Extension, and to liquidate any other Funds in the customer's account to terminate the Margin Extension in full.
19 Seventh, under cl 7.11.7.2, if the Maintenance Margin Requirement is not satisfied, there is a failure to pay fees or to terminate a Margin Extension when required, or if there is a material breach of cl 7.11, a customer's Margin Extensions are immediately due and must be terminated. In that circumstance, Bit Trade can apply the proceeds from the sale of any Digital Assets which are Collateral Assets to the payment of any outstanding fees, charges or other expenses, and then to the termination of the Margin Extension. If the customer's Kraken Account balance is at any time negative the customer agrees "to pay the amount of Funds owed to [Bit Trade] within 48 hours". The reference to "Funds" in this context is significant because it would permit the customer to make payment using Digital Assets such as bitcoin.