(a) Activities of AGM Markets, OT Markets and Ozifin prior to these proceedings
7 At all relevant times, each of AGM Markets, OT Markets and Ozifin operated a business dealing in financial products, being leveraged derivatives in the form of contracts for difference (CFDs), margin foreign exchange contracts (margin FX contracts) and binary options. AGM Markets, OT Markets and Ozifin provided advice to retail clients in Australia regarding such derivatives. A CFD is an agreement to exchange, at the closing of the contract, the difference between the opening and closing price of the underlying asset, multiplied by the number of units of that asset detailed in the contract. A CFD essentially allows a person to bet on whether the value of the underlying asset will increase or decrease over time. A margin FX contract is a form of CFD that allows a person to take a position on the change in value over time of one currency relative to another.
8 Under both CFDs and margin FX contracts, investors are exposed to movements in the value of the underlying asset, without having to purchase an interest in that asset. CFDs and margin FX contracts are invariably highly leveraged. They require the investor initially to pay only a fraction of the price of the underlying asset or currency to open the position. The investor is exposed, however, to the total of the movement in the price of the underlying asset or currency. Whilst those products thereby can be used to magnify profits relative to the initial investment, they have a commensurate potential to magnify losses.
9 For present purposes, it is not necessary to elaborate on the mechanisms of binary options.
10 Since 2 October 2012, AGM Markets has been the holder of an Australian Financial Services Licence (AFSL). AGM Markets' AFSL permitted:
(a) the provision of general financial product advice in derivatives and foreign exchange products, but not personal advice;
(b) AGM Markets to deal in derivatives and foreign exchange products; and
(c) AGM Markets to market derivatives and foreign exchange products to wholesale and retail clients.
11 Since at least 22 December 2016, AGM Markets has operated a business issuing margin FX contracts, CFDs and binary options to retail clients in Australia pursuant to product disclosure statements dated 22 December 2016, November 2017 and 26 December 2017.
12 On 13 June 2017, Ozifin entered into a Corporate Authorised Representative Agreement (CAR Agreement) with AGM Markets, making it AGM Markets' authorised representative pursuant to s 911B(1)(b) of the Corporations Act 2001 (Cth). From November 2017 until AGM Markets cancelled these arrangements on 16 April 2018, Ozifin carried on the business of offering various financial products and services under the business name "Trade Financial", including offering CFDs issued by AGM Markets pursuant to a PDS dated November 2017, and undated terms and conditions.
13 On 18 September 2017, OT Markets entered into a CAR Agreement with AGM Markets, making it an authorised representative pursuant to s 911B(1)(b). From October 2017 until 25 December 2017, OT Markets issued margin FX contracts and CFDs to retail clients in Australia pursuant to a PDS dated October 2017 (OT Markets October PDS), and terms and conditions dated 9 October 2017 (OT Markets Terms). From 26 December 2017 until AGM Markets cancelled these arrangements on 16 April 2018, OT Markets offered margin FX contracts to retail investors in Australia, which were derivative products issued by AGM Markets pursuant to a PDS dated 26 December 2017 and the OT Markets Terms.
14 The OT Markets October PDS stated that OT Markets was the issuer of CFDs. Because OT Markets operated a financial services business as a corporate authorised representative (CAR), and did not hold an AFSL, OT Markets was not entitled to issue CFDs in its own name. It was only entitled to provide a financial service on behalf of the relevant licensee.
15 AGM Markets provided services on its own behalf under the business name "Alphatrade". Ozifin operated under the business name "Trade Financial". Each of OT Markets and Ozifin provided services pursuant to the CAR Agreements entered into with AGM Markets.
16 Let me turn for a moment to the practicalities of how AGM Markets, OT Markets and Ozifin operated their businesses, as disclosed in the material filed on the present application.
17 Each of AGM Markets, OT Markets and Ozifin provided a web-based trading platform that clients used to open and close margin FX contracts and CFD positions. AGM Markets, OT Markets and Ozifin used various means to attract clients, including web sites, and advertising on the internet and social media.
18 Having made an initial deposit with the relevant company, clients were then contacted by an account manager engaged on behalf of the relevant defendant. It is the interactions between the account managers engaged by the various companies and retail clients in Australia which have excited the attention of ASIC.
19 Each of Ozifin, OT Markets and AGM Markets offered their clients "bonuses" in the form of an increase to the balance of the client's account. The increase in the clients' account balance effected by the bonuses improved the client's margin position, and could therefore be used to avoid having to close existing positions that had moved against a client or open additional and/or larger positions. Account managers engaged by Ozifin and/or AGM Markets represented to clients that the account manager could arrange for a bonus to be paid to the client's account. But the terms upon which Ozifin and AGM Markets offered those bonuses meant that clients could not withdraw the bonus funds until they had opened a certain number of positions, or a certain period of time had elapsed.
20 Account managers engaged by OT Markets and Ozifin were also based in overseas call centres:
(a) in the case of OT Markets, in Cyprus and the Philippines; and
(b) in the case of Ozifin, in Cyprus.
21 People working in those overseas call centres contacted retail clients in Australia. In addition to assisting clients to download trading software and to operate that software, call centre staff:
(a) provided financial product advice to retail clients in Australia in relation to margin FX contracts and/or CFDs, including what ASIC submits was personal advice;
(b) in many instances, encouraged or persuaded retail clients to deposit further funds into the trading accounts that they had established with the relevant company; and
(c) in some instances, encouraged the clients to provide remote access to the client's computer, and asked the client to open their online banking system so that the account manager could assess the funds available to retail clients.
22 Let me return to the chronology. In November 2017, AGM Markets entered into an agreement with Falcon IC&T Ltd (Falcon), pursuant to which Falcon provided call centre services to the Alphatrade business operated by AGM Markets. The call centres operated by AGM Markets were based in Israel. Falcon ceased providing those services to AGM Markets in the middle of March 2018.
23 In about November 2017, ASIC began receiving complaints from customers of OT Markets and Ozifin. ASIC says that there was a commonality to the complaints. In particular, ASIC received complaints about account managers engaged on behalf of OT Markets and Ozifin who:
(a) advised complainants to open margin FX contract or CFD positions that resulted in complainants suffering significant losses;
(b) told complainants that it was necessary to deposit larger sums of money in order to avoid losses on margin FX contract or CFD positions that the account managers had previously advised the complainants to open;
(c) otherwise placed pressure on complainants to deposit more and more money into their accounts for investment;
(d) advised complainants not to close margin FX contract and CFD positions, even when the complainant wished to close them; and
(e) requested remote access to complainants' computers by use of a software product known as Team Viewer that the account managers had previously asked complainants to download.
24 In addition, customers complained that they had experienced difficulty withdrawing funds from accounts that they had opened with OT Markets and Ozifin.
25 ASIC says that at the time that AGM Markets, OT Markets and Ozifin engaged in the conduct that formed the basis of the complaints, effective control of each of AGM Markets, OT Markets and Ozifin was exercised by people based overseas, and not by their directors. In particular:
(a) AGM Markets was controlled by:
(i) Mr Yakov Cohen, a resident of Mauritius; and
(ii) Mr Yossef Herzog, who ASIC understands is an associate of Mr Cohen, and who lives outside Australia;
(b) OT Markets was controlled by:
(i) Mr Ido Fishman, a resident of Cyprus; and
(ii) Mr Gil Yajir Bachar, an Israeli citizen, and the sole owner of the sole shareholder of OT Markets; and
(c) Ozifin was controlled by Mr Tomer Raz, an Israeli citizen and one of the beneficial owners of the sole shareholder of Ozifin.
26 ASIC says that at the time of the alleged conduct the named directors of AGM Markets, OT Markets and Ozifin exercised minimal, if any control, over the businesses each operated.
27 ASIC's investigations of the conduct of AGM Markets, OT Markets and Ozifin have apparently revealed that agents of each:
(a) provided from call centres in Israel, Cyprus and the Philippines what ASIC contends was personal financial product advice, including advice in relation to superannuation, to retail clients in Australia, in circumstances where AGM Markets, OT Markets and Ozifin were not licensed to provide personal advice;
(b) misled retail clients in Australia about:
(i) the nature of the financial products offered by AGM Markets, OT Markets and Ozifin;
(ii) the means and circumstances by which AGM Markets, OT Markets and Ozifin stood to profit from dealing in those financial products;
(iii) the risks associated with the financial products issued by AGM Markets, OT Markets and Ozifin; and
(iv) the need for clients to deposit further funds in their trading accounts in order to avoid further losses on open margin FX contract and CFD positions,
(c) engaged in conduct in relation to the financial services provided to clients that ASIC contends was unconscionable by:
(i) advising unsophisticated investors, including retail clients who appear to have been vulnerable to sales tactics promising short term and unrealistic financial gain, to invest in complex financial products, without adequately explaining the operation of, or risks associated with, those products;
(ii) placing pressure on unsophisticated clients to invest large sums of money (both in absolute terms, and relative to the financial position of the investors, of which the agents were aware) in margin FX contracts and CFDs; and
(iii) in at least one instance effecting a transaction from a client's online banking and superannuation account, whilst connected remotely to the client's computer and engaged in a telephone discussion with the client, but without the express consent of the client.
28 As to the particular misrepresentations concerning the means and circumstances by which AGM Markets, OT Markets and Ozifin stood to profit from dealing in those financial products, ASIC says that the relevant circumstances were the following. The terms upon which AGM Markets, OT Markets and Ozifin dealt in CFDs and margin FX contracts provided that each was entitled to hedge client transactions by opening a similar transaction in the name of the relevant defendant with a hedge counterparty. In the case of OT Markets and Ozifin, funds deposited by clients could be used for that purpose. The terms and conditions on which AGM Markets, OT Markets and Ozifin provided financial services did not provide for clients to pay any form of commission. That being the case, AGM Markets, OT Markets and Ozifin were able to generate revenue in two ways:
(a) first, if they did not hedge positions opened by clients, they could generate revenue by the position moving against the client (as the relevant defendant was the counterparty to the positions opened by their clients); and
(b) second, if they did hedge positions opened by clients, they could generate revenue on the spread between the position opened by the client and the hedge position opened by the relevant defendant.
29 Apparently, ASIC's investigations have not revealed the extent to which AGM Markets, OT Markets and Ozifin hedged positions opened by clients. But in any event, ASIC points out that in neither of the circumstances described above were the interests of AGM Markets, OT Markets and Ozifin and their clients aligned.
30 Despite this, clients of AGM Markets, OT Markets and Ozifin were often told that it was only if the client made money that AGM Markets, OT Markets and Ozifin made money, or that their income depended on the volume of trades placed by the clients.
31 ASIC submits that in the period during which that conduct was continuing, AGM Markets, OT Markets and Ozifin transferred large sums of money from bank accounts in Australia to companies and people overseas, including to companies associated with the controlling minds of AGM Markets, OT Markets and Ozifin. Further, the controlling minds of AGM Markets were associated with Yukom Communications Ltd and its chief executive officer Ms Lee Elbaz. Yukom Communications Ltd operated a binary options business that used sales and retention techniques similar to those employed by AGM Markets, OT Markets and Ozifin. In September 2017, Ms Elbaz was arrested by the US FBI and charged with fraud. On 22 March 2018, Ms Elbaz was indicted on charges of wire fraud, and conspiracy to commit wire fraud. ASIC says that the conduct that formed the basis of those charges bears similarities to the conduct of AGM Markets, OT Markets and Ozifin in the present case. Apparently, Yukom Communications Ltd offered complex derivative products using staff based in call centres in Israel. Sales people employed by Yukom Communications Ltd solicited larger investments from existing customers. And Yukom Communications Ltd offered its clients bonus money to incentivise them to deposit additional funds, which were provided on terms that required customers to reach a high level of turnover before they could withdraw that bonus money.
32 Further, ASIC's investigations are said to reveal that between October and December 2017, OT Markets issued financial products in Australia, namely, margin FX contracts and CFDs, when it was not licensed to do so.
33 Generally, ASIC alleges contraventions by AGM Markets, OT Markets and Ozifin of financial services laws that enliven rights in clients to recover the amount of loss and damage suffered by that conduct. Further, ASIC puts a case that in the event that OT Markets or Ozifin are liable to clients for losses that clients have suffered by the conduct of those companies, AGM Markets is also liable to clients in respect of any such loss or damage under s 917B of the Corporations Act.