The applicants' case
4 The proceeding was commenced by originating application and concise statement in October 2020. Although in November 2020 FX was directed to file and serve a concise response to the applicants' concise statement by 16 December 2020, that course was subsequently overtaken by FX's application for summary dismissal.
5 Shortly before FX's summary dismissal application was due to be heard, the applicants filed an amended originating process and an amended concise statement. At the hearing, senior counsel for FX accepted that the amendments were properly made and directed the summary dismissal attack at the applicants' case as expressed in the amended documents. In the alternative to summary dismissal, senior counsel for FX put FX's application as a strike out application directed to any parts of the applicants' amended originating documents that I might find objectionable on the basis of the summary dismissal submissions even if those submissions were not found by me to justify summary dismissal.
6 The applicants' case as set out in their amended originating application and amended concise statement may be summarised as follows.
7 The applicants seek declarations and injunctions concerning the use by FX of nine different template forms of contract with its customers since 12 November 2016 (being the date on which the relevant statutory provisions commenced) which are said by the applicants to be:
(1) "small business contracts" within the meaning of s 23(4) of the Australian Consumer Law (ACL) (Sch 2 to the CCA); and
(2) "standard form contracts" within the meaning of s 27 of the ACL.
8 The applicants' case is that a number of the terms of the template form contracts are "unfair terms" within the meaning of s 24 of the ACL. It is said that each of the identified terms is an unfair contract term because it:
(1) causes a significant imbalance in the rights and obligations of FX on the one hand and the small business it contracts with on the other;
(2) is not reasonably necessary to protect the legitimate interests of FX; and
(3) would cause detriment to FX's customers if relied on by FX.
9 Because of the nature of the argument advanced by FX which goes principally to the terms of the relief that the applicants seek, it is necessary to set that relief out in full (underlining and strikethrough indicating the amendments made by the applicants shortly before the hearing):
1. A declaration pursuant to s 21 of the Federal Court of Australia Act 1976 (Cth) (the FCA) and/or s 250 of the Australian Consumer Law (the ACL) contained in Schedule 2 to the Competition and Consumer Act 2010 (Cth) (the CCA) and/or s 12GND of the Australian Securities and Investments Commission Act 2001 (Cth) (the ASIC Act) that the following terms of any small business contracts within the meaning of s 23(4) of the ACL or s 12BF(4) of the ASIC Act entered into, or renewed, after 12 November 2016 between either of the Respondents and any of their customers based on any of the SLSSA, the SSA, the RA, the PA, the FLRA, the PCRA, the DRA, the FTRA or the DMA (the Captured Contracts) are unfair contract terms within the meaning of s 24 of the ACL or s 128G of the ASIC Act and void by operation of s 23 of the ACL or s 12BF of the ASIC Act:
(a) Unilateral Variation Terms - clauses 2, 8.6 and 10.3 of the SLSSA, clauses 4(a)(vi), 7(c) and 7(e) of the SSA, clause 9(c) of the RA, PA, FLRA and PCRA, and clauses 4(a)(vi), 7 and 9(f) of the RA, PA, FLRA, PCRA, DRA, FTRA and DMA;
(b) Automatic Renewal Terms - clauses 5 and 7.2 of the SLSSA, clause 2(b) of the SSA, RA, PA, PCRA, DRA and FTRA, and clause 2(c) of the DMA and FLRA;
(c) Extraneous Documents Terms - clause 2 of the SLSSA and clause 4(a)(vi) of the SSA, RA, PA, FLRA, PCRA, DRA, FTRA and DMA;
(d) Liability Limitation Terms - clauses 4, 8.1, 8.5, 9.2(iii), 9.3 and 12.9 of the SLSSA, clauses 3(a), 7(a), 7(h), 9(b), 9(c) and 10(h) of the SSA, clauses 3(b), 9(a), 9(i), 11(b)(v), 11(c), 13(h) of the RA, PA, FLRA, PCRA, DRA, FTRA and DMA and clause 4(a)(ii) of the FLRA, PCRA, DRA, FTRA and DMA;
(e) Disproportionate Termination Terms - clause 10 of the SLSSA, RA, PA, FLRA, PCRA, DRA, FTRA and DMA and clause 8 of the SSA;
(f) Termination Payment Terms - clauses 10.5 and 10.6 of the SLSSA, clauses 8(d) and 8(e) of the SSA, and clauses 10(d) and 10(e) of the RA, PA, FLRA, PCRA, DRA, FTRA and DMA;
(g) End of Contract Period Terms - clauses 2(b) and 3(e) of the FLRA;
(h) Irrevocable Offer Terms - clause 1.1 of the SLSSA and clause 1 (a) of the SSA, RA, PA, FLRA, PCRA, DRA, FTRA and DMA;
(i) Non-reciprocal Obligation Terms - clauses 12.5 and 12.6 of the SLSSA, clauses 10(d) and 10(e) of the SSA, and clauses 13( d) and 13(e) of the RA, PA, FLRA, PCRA, DRA, FTRA and DMA; and
(j) Unfair Payment Terms - clause 9(d) of the RA, PA, FLRA, PCRA, DRA, FTRA and DMA, and clause 9(b) of the PA.
(the Unfair Terms).
1A. Further or in the alternative to order 1, a declaration pursuant to s 21 of the FCA and/or s 250 of the ACL and/or s 12GND of the ASIC Act that the terms identified in column E of Schedule 2 of the small business contracts identified in columns A to D of Schedule 2 are unfair contract terms within the meaning of s 24 of the ACL and/or s 12BG of the ASIC Act and void by operation of s 23 of the ACL and/or s 12BF of the ASIC Act (Particular Business Unfair Terms).
2. An order under s 23 of the FCA, s 232 of the ACL and/or s 12GD of the ASIC Act restraining each of the Respondents, whether by itself, its servants, agents or otherwise, from applying or relying on, or purporting to apply or rely on any Unfair Term contained in a Captured Contract.:
(a) any Unfair Term contained in a Captured Contract;
(b) further or in the alternative, any Particular Business Unfair Term as identified in column E of Schedule 2;
(c) further or in the alternative, any Unfair Term contained in any contract that the Respondents have entered into after 12 November 2016 which was based on any of the SLSSA, the SSA, the RA, the PA, the FLRA, the PCRA, the DRA, the FTRA or the DMA unless one of the following conditions has been met:
(i) the Respondents are reasonably satisfied that either (A) the other party to the contract was not a business that employed fewer than 20 persons (including casual employees employed by the business on a regular and systemic basis) at the time the contract was entered into or (B) either the upfront price payable under the contract exceeded $300,000 or, if the contract had a duration of more than 12 months, the upfront price payable under the contract exceeded $1,000,000;
(ii) if the Respondents are not reasonably satisfied of the matters in order 2(c)(i), then either (A) the Applicants, or the party or parties to the contract. have provided written confirmation that they agree that the contract is not a standard form contract or (B) the Respondents have applied for and obtained an order from the Court declaring that the contract in question is not a standard form contract.
3. An order under s 23 of the FCA, s 232 of the ACL and/or s 12GD of the ASIC Act restraining each of the Respondents, whether by itself, its servants, agents or otherwise, for a period of five years from the date of these orders, whether by itself, its servants, agents or otherwise howsoever, from entering into a standard form contract that is a small business contract containing an Unfair Term.
4. An order under s 232 of the ACL and/or s 12GD of the ASIC Act and/or s 23 of the FCA that the First Respondent is, within 14 days of the date of this order, to publish in a prominent place on the home page of the First Respondent's website (being https://www.fujixerox.com.au/) a corrective notice in such terms as is ordered by the Court.
5. An order under s 232 of the ACL and/or s 12GD of the ASIC Act and/or s 23 of the FCA that the First Respondent, at its own expense, within 14 days of the date of this order, provide a copy of these orders to each person who is a party to a Captured Contract containing an Unfair Term which remains on foot as at the date of the order. and further, or in the alternative, a party to a contract identified in Schedule 2 containing a Particular Business Unfair Term, or a person who is or may be.
6. An order under s 232 of the ACL and/or s 12GD of the ASIC Act and/or s 23 of the FCA that the First Respondent:
(a) within 90 days of this order, to establish and implement a compliance program to be undertaken by each employee of the First Respondent or other person involved in the First Respondent's business who deals or who may deal with small business customers of the First Respondent in relation to their contracts with the First Respondent, being a program designed to minimise the First Respondent's risk of future use, application or reliance on unfair contract terms in standard form contracts that are small business contracts under the ACL or the ASIC Act;
(b) for a period of three years from the date of this order, maintain and continue to implement the compliance program referred to in order 6(a) above.
7. Costs.
10 As is apparent, the applicants do not rely on only the ACL. They also rely on provisions of the ASIC Act - presumably to cover the eventuality that any of the impugned contracts is found to be a "financial product" or in relation to the supply of "financial services" as defined in Pt 2 Div 2 of the ASIC Act which are excluded from the unfair contract terms provisions of the ACL by s 131A of the CCA but which are subject to materially identical provisions in the ASIC Act. The equivalent provisions in the two statutes are as follows:
ACL section ASIC Act section
23 12BF
24 12BG
25 12BH
27 12BK
232 12GD
250 12GND