1996/1997 renewal of the General Liability Policy (Policy A)
35Mr Bang had "identified a number of accounts as having gaps in cover, that is, no back-to-back reinsurance. SWC ... was one such account and had a potential exposure of $234m." Mr Bang focused on "matching the policy wording on the insurance policy with the conditions of the reinsurance cover". His main role in the renewal process was to:
(1)match up the terms of the policy of insurance and the reinsurance coverage and thereby ensure back-to-back reinsurance without gaps;
(2)maintain the client relationships with SWC and Mr Colebrook; and
(3)continue to learn about the scope of activities and risk exposures of SWC."
36Mr Bang deposed that "it took two renewals of the policy to eliminate the gaps in cover".
37During the 1996/97 renewal, Mr Bang became aware that:
(1)Mr Colebrook [SWC's broker] and Mr Ferguson [of SWC] travelled every second year to London pre-renewal for about 2 weeks to meet with current and potential reinsurers. Sometimes a representative of CE Heath [HIH] also went on the trip.
(2)Representatives of the R J Wallace / D A Constable Syndicate also made regular trips to Sydney. Mr Bang understood that the syndicates made contact with either or both of SWC and Heath Fielding directly and met them without Mr Bang. He didn't have any objection to this direct contact because the decision on the breadth of coverage and overall pricing of reinsurance (which largely determined the original insurance pricing) was made by that syndicate.
38To Mr Bang's observation, policy wording was dictated by the lead reinsurer, the R J Wallace Syndicate because the reinsurers dictated the terms and conditions in the reinsurance placement, and HIH then needed to reflect those same terms and conditions in the insurance policy it issued to SWC in order to ensure there were no gaps between the reinsurance cover and the insurance cover provided to SWC.
39In February 1997, negotiations were afoot to renew the 1996-97 policy period. On 4 February 1997 Mr Bang corresponded with Mr Colebrook [SWC's broker], stating that:
"You will also recall our PI division's insistence that HIH standard PI and D&O wordings be used...they believe that coverage provided by HIH standard wordings are very good and are confident of convincing you...
Martin, as you are aware, the reinsurance into London is a packaged one. In other words, Liability and PI are reinsured together. What we do retain to our own account is then reinsured to our PI Division for the PI component. London will not reinsure PI on its own without the corresponding lines on liability. My concern is that we, as HIH Liability, retain very little of this account because of the need to reinsure PI and D&O. If this was 'unbundled' we could write the liability portion of $50m into our Treaties and only purchase facultative in excess of that. However, unbundling is obviously not an option for you nor SWC.
If we cannot reach agreement with our PI division and replace them with London, this means that HIH Liability will retain even less to our own account than we do at present because London will also demand the corresponding Liability line. If this happens, the whole account will not be worth our while to stay on. As it is, when we look at HIH Liability's retention on this account as it stands, it is a borderline case anyhow."
40Mr Bang told Mr Colebrook that HIH would be placing facultative reinsurance for the policy with the likely lead reinsurer being the R J Wallace Syndicate. Mr Colebrook conveyed this information to Mr Ferguson of SWC.
41On 5 February 1997, Mr Bang reported to Mr Colebrook [SWC's broker]:
"From our previous discussions in relation to the forthcoming renewal negotiations, you are well aware of the difficulties we are expecting from the reinsurers, both London and local, particularly in the areas of Professional Indemnity and Directors & Officers/company Reimbursement. This is a potential problem unless we can plan for contingencies and seek out alternatives before it is too late. I also have a feeling that further difficulties, other than the ones we are already expecting may manifest themselves during this forthcoming renewal.
As you are aware, the lion's share of the reinsurance placement is led by Bob Wallace syndicate in London. ... The size of London's involvement in our reinsurance placement is historic, mainly due to the long standing relationship between SWC and London.
Rather than leave things until the last minute, I believe that it will assist all parties, SWC in particular, to prepare a good submission (with respect to Professional Indemnity and Directors & Officers/Company Reimbursement) and embark on a 'selling trip' to London to discuss the issues face to face with Bob Wallace. ... As you know, it is much more difficult to say no 'face to face' to a major client such as SWC, especially when the client has come 20,000 kms to present their case in a well structured manner."
42On 10 February 1997, Mr Bang wrote to Mr Colebrook about "expected problems with reinsurers at renewal". The letter included:
"This policy falls due for renewal on ...
To assist us in arriving at renewal terms for the forthcoming period, kindly supply the following information.
...
Upon receipt of your advices, we will provide our renewal terms.
Kindly note, however, if we do not receive the requested information from you prior to the policy's expiry date, in accordance with the Insurance Contracts Act 1984, we hereby provide notice of cancellation to take effect at 4pm on the expiry date shown above.
Martin,
If I have missed something which usually forms part of the renewal underwriting information package, please add it to the above list.
Due to the expected problems with reinsurers at renewal, would it be possible to receive the PI and D&O proposal earlier than usual to enable me to commence negotiating with alternative reinsurers as soon as possible?
Please keep me informed as to what the renewal sequence will be (eg. do we wait until 'face to face' negotiations with Bob Wallace has been done first or do we gather information and send it to them, etc). I can then fit in to this my negotiations with alternative reinsurers."
43In about April 1997, Mr Bang accompanied Mr Ferguson and Mr Colebrook to London on the selling trip to conduct face to face negotiations with the Syndicate. Mr Ferguson says that he was involved in negotiations and discussions leading to placement of the policy. He attended a meeting in London with Mr Constable of the R J Wallace Syndicate at which a presentation was made about risk.
44On return from London, Mr Woodham-Jones of Heath International Broking Ltd [HIH's broker] reported to Mr Bang on various queries from Mr Constable, which Mr Bang forwarded to Mr Colebrook for instructions. Mr Bang liaised with Mr Colebrook about changes to policy wording as a result of discussions with the Syndicate in London. For example, on 21 April 1997, Mr Bang sent proposed changes to policy wording to Mr Colebrook "subject to London reinsurer's final agreement". Mr Bang deposes that:
"I wanted to ensure that whatever conditions the reinsurance placement was subject to were also included in the wording of the policy. I didn't want HIH to be exposed to more than its intended retention, by having resinsurance conditions more restrictive than insurance conditions. Effectively, the reinsurers dictated the breadth of coverage which HIH could give to Sydney Water Corporation."
45Whenever Mr Bang communicated with Mr Colebrook or Mr Ferguson about the insurance policy wording, which was regularly during the 1997 renewal, he said "these are the changes to the wording which we need to make to ensure that we [HIH] have back-to-back reinsurance cover".
46On 25 April 1997, Mr Constable of the R J Wallace Syndicate sent extensive policy wording changes to Mr Bang, noting that the expiry wording was "bespoke" and was not a London market form but appeared to be an "original job" of SWC's broker, Heath Fielding. Mr Constable asked, "We will not agree the D&O section on the current basis. As a matter of interest, have you signed off on this form for previous years?"
47Mr Bang says he requested this facsimile from Mr Constable as he thought SWC would be more likely to accept the changes in policy wording if it came from the reinsurer. On 28 April 1997, Mr Bang forwarded these changes to Mr Colebrook, explaining:
"Whilst the comments are under the heading ACTEW, I would say that the comments also apply to SWC. He probably has not had time other than to read the ACTEW wording (on the assumption that the two wordings are similar). His comments on the Legal Expenses and D&O wordings would clearly apply to both SWC and ACTEW.
David has stated that the Legal Expenses and D&O sections are "unsatisfactory" in the current form and is suggesting that wholesale changes are required to the wordings to make them acceptable.
He has also asked whether we (HIH) have signed off on this form for previous year? This may create some problems for us in terms of past reinsurance placements which we have to deal with separately to the renewal negotiations ...
From our viewpoint, we had to ensure that our reinsurers were aware of the wording they were following ... to avoid any reinsurance coverage disputes in the future.
It seems clear now that the wordings for ACTEW and SWC had never been seen (let alone agreed) by the London reinsurers and that we may have been running bare on some of the coverage provided by the wordings."
48Mr Bang told Mr Colebrook, "these are the changes to the wording which we need to make to ensure that we have back-to-back reinsurance cover". On 30 April 1997, Mr Bang wrote to Mr Colebrook following a meeting on policy wording, stating:
"As for wordings for Employee Legal Expenses/D&O/Corporate Reimbursement sections, I will study the existing wording vs HIH wording to see what the main differences are. We should draft a version then endeavour to get our reinsurers (either London or our PI division, etc) to agree. I will endeavour to draft something which may be acceptable to all parties. We should arrange another time (in the next couple of days) to discuss these wording issues. Please ring me when you receive this facsimile to arrange a time."
49Mr Bang deposed that "effectively, the reinsurers dictated the breadth of cover which HIH could give to Sydney Water Corporation".
50By early May 1997, policy wording had been resolved.
51On 13 May 1997, Mr Bang wrote to Mr Colebrook confirming that HIH would convert the General Liability policy to a 3 year policy on SWC's undertaking that it would cancel the policy "... if and when our reinsurance is no longer available, with effect from the date of the reinsurance becoming no longer available".
52Mr Bang says without facultative reinsurance there was "no way" that HIH could have offered the policy, and it could only do so for 3 years if SWC undertook to cancel the policy if reinsurance was no longer available.
53On 13 May 1997, Mr Bang wrote to Mr Colebrook about the premium for the D&O section of the policy (referred to as the "London lines") stating:
"Whilst we are prepared to negotiate on the amount, we do not have much room to move as we only receive 5% exchange commission on the London lines which is not much considering the amount of time this account takes to service and the amount of time I have had to spend at each renewal.
...
All of the quotations detailed in this facsimile are valid until 4pm on 14/5/1997 when the extension expires.
As we need to instruct reinsurers to bind cover no later than tonight our time (to enable confirmation of cover bound before we sign the placing slip, etc on 14/5), we would appreciate your verbal confirmation of acceptance of the terms or otherwise by end of today, if at all possible.
This renewal exercise has again been a difficult and time consuming one an my thanks to you for your patience and understanding during this difficult time. Hopefully, we will not encounter any more difficulties between now and 14/5."
54SWC paid an annual premium of $1,946,431 plus stamp duty for the 1997 policy. Mr Bang did not recall how the premium was calculated, but said SWC did not "pay extra" to have the policy reinsured, and "it was simply the case that unless the contract was reinsured, HIH would not have issued the policy at all".
55On 14 May 1997 cover was bound. Mr Bang said that he would not issue a quotation to SWC until reinsurance was bound.
56On 18 February 1998, the 1997 General Liability policy was issued (also referred to as Policy A). There were four insurance layers in excess of $234 million insured by other insurers.
57After HIH went into liquidation on 27 August 2001, there was correspondence between SWC's London reinsurance broker and the R J Wallace Syndicate regarding SWC's request to deal directly with the reinsurers. On 26 September 2001, SWC's London reinsurance broker wrote to the R J Wallace Syndicate. The letter included:
"Now that H.I.H. have been formally placed in liquidation... Clayton Utz have... reasoned that SWC should now be able to deal directly with Reinsurers...
...
The loss itself is very well known and was reported extensively by the media and has been monitored by your own representatives in Sydney. In the eyes of SWC Reinsurers have taken their premium for many years and they now expect and deserve support. Indeed senior members of your Syndicate stated to members of SWC management shortly after the HIH problems emerged that your Syndicate would assist them in all respects.
...
Whist the demise of HIH may create some difficult positions one should in addition to the legal position also consider certain commercial facts. SWC has been a loyal client of your syndicate and the wider London market for more than 15 years with the placement sometimes being done on a direct basis and sometimes as a facultative Reinsurance of HIH. In a co-operation of openness SWC have visited London annually and also met London underwriters regularly in Australia. This has always been a very transparent arrangement. Immediately upon the demise of HIH, SWC had no hesitation moving their business directly to the London Reinsurers of HIH led by your Syndicate."
58On 12 October 2001, the R J Wallace Syndicate replied:
"... that, indeed, this Syndicate and Sydney Water Corporation have an ongoing commercial relationship which is, of course, valuable to the Syndicate and, as you comment, the Syndicate writes your client's business on a direct basis at present. However, the contamination claims to which you refer relates to matters when the structure of your client's progamme was such that their direct relationship was and is, inter alia, with HIH rather than with this Syndicate. The provisional liquidation of HIH (and subsequent full liquidation) are events that have, understandably, caused considerable concern both to your client and to this Syndicate. As the liquidators of HIH are well aware, this Syndicate has reserved its rights generally with HIH (including as to the validity of any reinsurance contracts).
...
It is also right that we point out to you that in any event it seems likely that issues of set-off will arise as between this Syndicate and the HIH Group (of which the liquidators are also aware) and the Syndicate's rights are expressly reserved in this regard also ...
... we do indeed value the relationship with Sydney Water Corporation as a direct client but, in relation to the contamination claims, the contractual arrangements are different and this Syndicate's rights have been reserved in relation to, inter alia, the validity of reinsurances of HIH and that position will remain unless and until removed expressly in writing to the Syndicate. In these circumstances, your client will appreciate and no doubt be advised that it would be inappropriate for this Syndicate to deal directly with your client on this matter and, indeed, is simply not in a position to be able to do so."
59On 29 January 2002, SWC's London reinsurance broker sought HIH's consent to provide details of the reinsurance contracts to SWC:
"Sydney Water Corp has been a long-standing client of Heath Lambert, Sydney. For many years HIH were the direct local insurer for liability coverages with facultative reinsurance arranged in London by Heath, London.
In 1998 claims circumstances arose out of contaminated water. The final claims position did not get settled before H.I.H. entered liquidation. S.W.C. are aware of the facultative reinsurance, as this was a transparent arrangement upon S.W.C. regularly visited London together with representatives from H.I.H. to meet and present to the reinsurers. Given the circumstances S.W.C. have obtained advice from Clayton Utz whereby it is reasoned that S.W.C. should have direct access to such reinsurance.
For your information since the demise of H.I.H., S.W.C. remain a client of Heath Lambert Australia and are now purchasing cover direct from the London market via ourselves. Clayton Utz have requested our co-operation to assist S.W.C. in gaining direct access to the 1998 London reinsurers. Clayton Utz argue that even without co-operation they will gain such access via the legal process.
To avoid unnecessary costs we have been asked to provide information to enable direct access to the reinsurance. Please confirm you are agreeable to us releasing reinsurance details to S.W.C. Obviously the contractual position regarding the 1998 loss is that H.I.H. was the direct insurer and the reinsurance contract was placed on behalf of H.I.H. however if under Australian legislation, all facultative recoveries are to be for the benefit of the original assured why not co-operate with S.W.C?"
60On 25 February 2002, HIH replied that:
"Unfortunately, we are unable to comply with your request unless such a request is made by way of Subpoena or notice to produce in conjunction with relevant legal proceedings."
61SWC is now insured by the D A Constable syndicate directly.