28 On 9 November 1988 NAB demanded payment from ABI of the total sum of $367,430.46 in respect of its overdraft and borrowings.
29 By contract dated 11 November 1988 Vitlern agreed to purchase residential units 41 and 42 at The Chateau, Surfers Paradise, Queensland for $270,000.00. The company already owned Unit 43. On 24 November 1988 the Bank provided $250,000.00 by way of a residential property investment loan to assist the purchase, security for which were mortgages over the three units. On 28 November 1988 relevant documents, including the mortgages, were signed by Allan and Mary for Vitlern, whose signatures were witnessed by Tony.
30 The Bank's diary note of 17 November 1988 records the recommendation of an application by Rutisa for a facility of $800,000.00 to assist in the construction of 11 townhouses at John Street, and 14 townhouses at 5/7 Thelma Street, Liverpool. On 30 November 1988 the facility was approved. On 9 December 1988 Tony and Stephen as Rutisa's directors signed the Bank's documents to enable drawdown.
31 On 13 January 1989 the solicitors for Tony's wife wrote to Mr Stoikovich seeking particulars of the sale of Jedda Road and of the disposal of its proceeds. By letter dated 1 March 1989 Mr Stoikovich, so far as is relevant, advised that of the net proceeds of $1,156,938.54 received by ABI the sum of $466,000.00 had been paid to sundry trade creditors, and that the balance of approximately $600,000.00 was lent to Rutisa to fund its development projects.
32 On 3 March 1989 Rutisa provided a mortgage to the Bank over the property at 5-7 Thelma Street, Liverpool.
33 On 20 March 1989 Stephen and Tony became directors of Demson.
34 From 22 April 1989 to 28 April 1989 Tony was in Singapore. During this time he visited Acma Electrical Industries Ltd (Acma), met those in charge and inspected the factory. Acma manufactured air conditioners and refrigerators which, at the time, Stephen was considering importing.
35 On 4 May 1989, Tony and Stephen signed Demson's lease for its premises.
36 On 28 June 1989 Vitlern completed the sale of Unit 43, The Chateau, for $170,000.00. The memorandum of transfer was signed by Allan and Mary and witnessed by Tony. On 3 July 1989 Vitlern's account with the Bank's branch at Liverpool was credited with the sum of $150,658.50.
37 On 3 July 1989 an application for financial accommodation for the purchase of Lot 34A, a property of 13.8 hectares, was prepared by Mr Newton. On 13 July 1989 arrangements were made for the purchase of Lot 34A, for the sum of $1,150,000.00 which was to be partially funded by a loan from the Bank of $800,000.00 secured by mortgage. The remaining funds came from the sale by Stephen and Rosanna of their property at Lot 309, Kelvin Park Road, Kelvin Park, the sale by Rutisa of the property at Thelma Street, Liverpool, and the sale by Vitlern of Unit 43. Lot 34A was bought as an investment in the expectation that it would be rezoned residential. The memorandum of transfer is dated 27 July 1989. The owners were Stephen and Rosanna as joint tenants as to one third share, and Allan, Tony and ABI as tenants in common of the two thirds share, being proportions agreed upon by Stephen and Tony.
38 On 5 July 1989 Stephen and Mr Koh of Acma met the Bank's representative, Mr Hateley, in Singapore to discuss the financing of Demson's importation of air conditioners for distribution in Australia. A documentary credit for $73,500.00 was established through the branch on 10 July 1989.
39 By letter dated 24 July 1989 NAB advised Stoikovich & Banfield that the amount required to discharge the mortgage of Lot 3 which supported the overdraft and loan facilities of ABI was the total sum of $360,340.87.
40 On 31 July 1989 there was a meeting with Stephen, Messrs Aspinall and Newton, and members of the Bank's trade lending group. Stephen was asked to provide cash flow projections and, to establish the viability of the enterprise, copies of confirmed orders and relevant contractual documentation to support Demson's estimated sales potential. The preparation of cash flows and ordering schedules would form the basis of a formal proposal for appropriate level of facilities.
41 Between 2 and 11 August 1989 Tony travelled to Singapore and Hong Kong. Mr Paul Cross accompanied him. The trip was for the purpose of Demson's business.
42 On 3 August 1989 Demson's accountants, Galluzzo Bros. & Partners, sent the Bank a cash flow budget as instructed by Stephen. The document was a spreadsheet in a standard form provided by the Bank. It is TB 399-400.
43 From about 4 August 1989, orders for Acma air conditioners were placed by retailers with Demson, and from about 8 August 1989 Acma began shipping air conditioners to Demson in Sydney, and invoicing for them.
44 On 8 August 1989 Acma issued invoices to Demson in respect of four shipments for a total of 957 air conditioners for the sum of SGD$689,340.00.
45 On 10 August 1989 Demson faxed to Mr Newton a copy of the confirmation from Norman Ross of a bulk order for 1,300 air conditioners.
46 By the memorandum dated 14 August 1989 Mr Newton submitted to the Bank's Southern Metropolitan Zone (Zone) an application for financial accommodation for Demson for consideration and approval. He recommended approval of a trade lending facility of $2,650,100.00 to finance the importation of air conditioners from Singapore.
47 The application contained a summary of the facilities already provided to related Bakarich accounts. Mr Newton's proposal for security was in the following terms:
"1. A Guarantee (Unlimited as to amount) by Stephen, Rosanna Margaret, Allan John and Anthony George Bakarich partially supported by security held in their own names and A Bakarich Industries Pty Limited.
2. A Guarantee (Unlimited as to amount) by A Bakarich Industries Pty Limited, Vitlern Pty Limited, Rutisa Pty LImited (sic) & Demson Pty Limited.
NB: This Guarantee is fully interlocking.
3. A registered equitable mortgage by Demson Pty Limited over all of its assets except freehold including uncalled capital.
4. A mortgage by Mary Patricia Bakarich over a 3ha rural property Lot 3 Cowpasture Road, Hoxton Park NSW".
48 Under a heading "BALANCE SHEET/PROFITABILITY" it said:
"A newly incorporated company with no tangible assets. The directors however, anticipate a net profit of some $600,000 from current orders which should be completed by June 1990".
49 Details of Demson included the following information:
"As previously mentioned Stephen Bakarich has been involved in the air-conditioning business, both sales and installation, since leaving school and has the expertise and knowledge to sell these products to Australian wholesalers/retailers. Discussions have been held with the Singapore supplier, Acma, over a period of 12 months to ensure that both of them have the ability and means to fulfil their share of the agreement.
To date orders have been received for the supply of 4,385 room air-conditioners to distributers (sic) around Australia and such well known retailers as Norman Ross and Harvey Norman.
Imports will be on a monthly basis with payment 90 days after FOB. The Australian wholesalers/retailers will pay either 30 days after delivery or by Letter of Credit payable 60 days after receipt. This safeguards Demson so that if any purchaser defaults or is late with payment no further orders are taken/delivered.
…
Current orders should be fulfilled by March 1990 with no further orders for air-conditioners expected until later that year. In the interim, Mr Bakarich is looking to import television sets from Hong Kong on a similar basis and continued documentary credit facilities will be required. At this time however, no other details are known.
Cash flow budget for the import operation as prepared by the Group's accountant is attached. This was prepared along the lines suggested by George Emerson from Trade Lending and we are happy with its content.
These people are extremely energetic and have a very much "hands on" approach. Stephen is a perfectionist and is known to ride unmercifully solicitors, accountants, employees, bankers and anybody else to ensure that matters are completed quickly and satisfactorily. In short, he gets things done".
50 The comments of the branch's chief manager, Mr John Irwin, were appended as follows:
"As you are aware, this is the type of business which the branch is actively seeking to offset the mainly property development content of our present lending.
The proposal is quite straight forward, security backstop is considered adequate and if the planned expansion is achieved, (and we share Bakarich's optimism) the connection will develop into a very worthwhile and lucrative one for the Bank".
51 I interpolate that Mr Aspinall said that it was likely that Stephen provided the information relating to Demson. He checked and fully supported the application, and wanted to see it granted by the Zone. He thought the transaction was subject to normal commercial risks. It was his understanding that Stephen and those in Demson involved with the importation of air conditioners knew what they were doing. I accept his evidence.
52 With the application were included a trading projection for year ending 30 June 1990, an order placed by Demson on Acma on 9 June 1989 for 7,635 units at a cost of SGD$5,885,850.00, a cash flow on the Bank's pro-forma document, and documents evidencing orders in place.
53 Events within the period 15 August to 19 September 1989 during which the guarantees and mortgage were signed are considered later in this judgment.
54 By fax dated 11 October 1989 Cony Electronics Products Ltd, Hong Kong, sent to Demson the final draft of an agreement whereby it granted Demson sole distribution rights in Australia for colour television sets manufactured by it. It was marked for Tony's attention. It requested him to bring bank guarantees, and to advise details of his visit so that accommodation for him might be arranged. It concluded by saying "Thank you for your kind attention and we look forward to seeing you soon in the Fair" (TB 804).
55 On 11 October 1989 Tony signed Demson's application to the Bank for a documentary credit in favour of Acma for SGD$156,040.00 which was established the same day.
56 Between 15 October and 22 October 1989 Tony travelled to Singapore and Hong Kong for the purpose of Demson's business.
57 On 26 and 27 October 1989 Tony and Stephen were in Melbourne for a meeting with Mr Paul Cross who was involved in establishing Demson's sales office there. Tony's detailed report of that meeting is dated 28 November 1989.
58 On 31 October 1989 Tony and Stephen and Mr John Stewart met to discuss the operations of Demson including its operations in Melbourne.
59 On 16 November 1989 Tony sent a memorandum to Stephen in respect of a proposed trip for Demson. He said he could not afford any time to go overseas as Demson needed too much time " … with fuc-all (sic) return". He suggested cancellation of his tickets, or cancellation of the trip until Demson " … gets in credit". He concluded by saying "Mum, myself and Al really have never been more ill at ease than now what for? And why".
60 On 26 November 1989 Tony travelled to Singapore, Hong Kong and Bangkok for the purpose of Demson's business, and returned to Australia on 10 December 1989. His detailed report of the trip is at TB 789B.
61 On 20 December 1989 Stephen sent a fax from Demson to Acma in which complaint was made about faulty air conditioners, resultant difficulties and expense in repairing them, and that dealers were reacting adversely to them. It also referred to a lack of quality control over Acma's production, and conveyed the view that there was a big problem with its plant.
62 On 4 January 1990 Stephen sent a fax from Demson to Acma in the following terms (TB 1097):
"It appears we are going from bad to worse today, as this morning we have changed 2 more units. We have 9 units now in our store that do not work and 8 in Melbourne.
We have just been faxed by the S.C.C. in Victoria, not to sell any 95, 180 and 180R units as these have not been yet approved. This has not helped with the situation.
Paul Cross our General Manager in Melbourne has faxed us a letter how the situation now stands and is not very impressed.
John Stewart made a phone call to Norman Ross yesterday, our single, largest purchaser with a very unpleasant result. They were to take about 380 units this month but due to the poor performance in quality control they will not be taking Acma units but have re-ordered from National, they had completely sold out of Lemair and National RAC's. Their Sale Staff were reluctant to sell Acma due to too many recalls, one shop replaced three 240R's and not one worked. Ivan and myself replaced it after testing 2 in our warehouse to find one to work. I still cannot comprehend how all this has happened.
We are now both finding dealers in Melbourne, Perth and Sydney very apprehensive about purchasing your units due to bad quality control.
After talking to Michael Koh and Heidi, we are going to check the units that we sell from now, only to see if they start on Cooling and Heating then re-pack, this will not 100% tell us that the unit will work properly.
We are not prepared to repair the units that have been and will be returned to us, as I feel that after 3 lots of shipping we have unpacked, fixed certain faults and re-packed not knowing that there were other problems to come. It is a major job for us as our premises are not built to do major repairs.
As I have said to Michael Koh and Heidi, what are Acma going to do?
After a conference call with John and Paul this morning, we feel that it would be more realistic to send the containers back to Acma to be re-worked on their production line where there are all the facilities, as to do the lot here in Australia and certainly the ones that have no gas (probably due to leaks) would cost more than the units worth, noting that you will pay $65.00 per hour plus parts to re-gas.
There are units here that there is no way on God's earth could have been tested, the evap supply fan is jammed in tight against the frame of the unit, the smart guy assembling the unit could not fit the supply fan on as the grub screw missed the shaft so he pushed the fan against housing to tighten screw thus fan cannot start, yet this was supposed to have been tested , there is not only one of these but a few.
As I said we will be selective where we sell because of service and the rest as far as we are concerned should be returned to Acma.
…
We need these units to show face that we are not deserting the marketplace as a full withdrawal would be disastrous for future sales, which only time will tell anyway.
…
Our existence depends on Acma, we have at the present no other means of survival, we trusted Acma's performance, future looks very bleak ".
63 On 8 January 1990 Tony faxed to Stephen his letter dated 6 January 1990 which included the following:
"I've had plenty of time to reconsider things and overall nothing you predicated (sic) really eventuated as explained. We could have comfortably existed on the interest and closed the business, now your (sic) got us into a position that this no longer is a possibility, anyway lets at least part with little argument.
…
(4) Commercial looks good but don't stuff it up as you & John did with ACMA both Paul & myself know you paid too much for the units besides the managerial Stuff up. Anyway you keep harping how you want to go - go - its all yours now, as long as some of your promises and indication as to how much was made is even close.
(5) Believe me when I say I'm on the edge of exploding so don't push, just do the split properly with ACMA taking all stocks it shouldn't be too difficult to call it a day".
64 On 16 January 1990 Stephen sent a fax from Demson to Acma in the following terms:
"As you are well aware we have a large problem with the R.A.C.'s, mainly 180's and 240's.
We now have 4 large retailers that will probably never sell ACMA R.A.C.'s again, they have cancelled all outstanding orders and even one retailer has informed us that if any of their other 32 outlets ring for units that we are to tell them to ring Head Office and to take no orders.
All this has eventuated from STUPID manufacturing mistakes and what has happened, ALL the units have now been tared (sic) with the same brush…
[The faults were listed].
All the small problems become a disaster as one dealer said.
Norman Ross installed 3 x 240 R's before one worked at Liverpool. Also 3 x 240 R's at Sydney and 2 x 240 R's at Mt Druitt. Now they simply send them back and install other brands.
This company has cancelled 350 ACMA cooling only units because of this problem. Now we have them sitting on the floor, unable at the moment to sell them.
Our Melbourne office has exactly the same problems. Retailers are returning the units and want credit on them. What an introduction to the marketplace?
I cannot understand how ACMA could purchase the best equipment to go into a unit and have a very poor , lousy finish to their product.
Lemair, which are the cheapest form of air conditioning equipment on the marketplace, with poor type of parts, sell clearer then (sic) we do because it appears they have a Q.C. and the cosmetic finish is excellent. Where does this then put ACMA? This is not their first year in production.
I understand from my last trip to Singapore that the equipment to manufacture had not been ordered in time and this is the reason production was not on time (approx. 8 weeks late) and when parts did arrive it was in full urgent production which in my opinion did not help having a good Q.C. unit.
My brother's trip (Tony) there last time, he arrived by himself, you told him how ACMA did let us down. If you recall you told me that the first shipment onwards would be on time. If you check your purchases orders for the part you required, I am sure you will find out they were not ordered on time.
We have a problem now that as far as I am concerned the screw situation has still not been solved -
…
If ACMA cannot guarantee us that the units we have are at least 99% good it would be damaging to sell into the marketplace. Certainly if ACMA, as I hope they are looking at a long time (sic) future, because if we put them back into the marketplace and there are small problems a second time around we will go BANKRUPT without doubt.
My opinion would be for ACMA to recall all unsold units in the warehouse, certainly the 180's and 240's and re-work the lot. This would be the only acceptable thing for long term future, then introduce them back to the marketplace without the drama we have now, because if we don't, I do not think that there will be a future for the R.A.C.'s because the confidence of the sale retailers is very low.
As it stands at the moment I cannot see us taking the 6 containers still on the wharf due, that these containers have 240s in them and that every 240 will have to be re-worked. I would prefer if this was done, in Singapore as this would only cost about $26.00 to ship back-ways plus your cost for re-work, as labour alone here would cost much more as we do not have facilities to do this here.
…
I would like to know if ACMA are or could assist us in the units that have been cancelled by our retail outlets as this will be a very heavy burden on us to carry till next summer is (sic) not sold now, certainly the cooling only units.
Also Melbourne has sold 400 R.A.C.'s and has had 35 units that that (sic) had break-downs, some returned to store and the rest service calls (8% recall). This is a joke.
I have informed Demson-Melbourne not to sell or re-work anymore units until this is sorted out (only 240s) at this stage. 180's are still a problem.
At the moment, as Michael Koh knows, we are the laughing stock of the industry.
Martin when I was in Singapore last time my meeting with Heidi, with you present, I was told that I would have my 1 H.P., R/C, split installed before Xmas. I spoke to L.T. today to find out what has happened, he told me he'd chased the matter up only to be told this was not so. THIS IS DEFINITELY NOT TRUE.
…
I find out that every time I arrive there and have discussions with ACMA everything seems to be denied at a later date. This I find very disturbing.
…
My conclusion to the matter is that unless all units are 100% checked out the situation will only get worse, the reason being that if anyone takes 10 units and there are any problems it all will be very minor, the whole 10 will come back and there is no way ACMA will get into the marketplace next summer.
I am prepared, if needed to come over this week at 1 day's notice to sort this mess out with you, only directly. We cannot go on hoping there will be no problems. This in my opinion would be a stupid road to take as there would be no future in this direction …".
65 On 22 January 1990 Tony sent a fax to Stephen in which he proposed terms for the separation and settlement of their respective business interests including cessation of involvement with Demson.
66 During February 1990 Tony wrote to Stephen and Mr Albert Macri, solicitor of Macri Stathis & Co, on a number of occasions on the subject of his investment in Rutisa and Demson, and with proposals for unravelling their various interests. In an undated letter to Mr Macri (TB 1192A-E) (probably written about 20 February 1990), he requested him to act as an arbitrator to resolve the disputes between Stephen and himself. It included the following:
"I did as promised, discuss all the happenings openly with our mother and Allan as this is and has affected all of us.
We are now starting to realise the enormity of Steves (sic) contempt and diceit (sic) towards our trust and believes (sic) as time (sic) go on this will only increase. When we think of how we trusted him and Rosanna with only personal verbal guarantees and agreements, where by using our $1,000,000.00 we were all to prosper especially Steve's (sic) and Rosanna's family as we were allready (sic) comfortable by the sale. Now what is coming to light is unbelievable and hurts that they could even think of some of these actions besides carry them out. What Steve and Rosanna must be told is that because Steve is our oldest brother, this does not give him the rights (sic) to our money nor does it allow him to be irresponsible with it and he is not judge and jury over it. All we seek is that we be allowed to put our case forward and then have it independently arbitrated on - honest - fair and just.
…
(6) Steve initially sought the purchase of 34 Cowpasture Road, we had no reason for it (sic) purchase but reconsidered when Steve assured me, Allan and our mother that he had $400,000 personally to inject from the sale of 5 acres and a business Cellcius. With this he guaranteed that RUTISA P/L was going to return no less than $360,000 profit and that Demson's Gross profit should exceed $1,000,000 because orders were allready (sic) on hand to confirm this claim.
…
Steve was quite aware of our financial position and to achieve funds gave personal guarantees to alter our minds. Anyway the NA Bank requested App $150,000 for them to release the deeds, Steve organised the funds imediately (sic) and from which account, it didn't matter, as it was in line with the funds from VITLERN P/L and as Steve pooled funds and operated either company from this pool it didn't cause a problem, and we were all well aware that with our investment and charges we were still in overall credit, and that's not even considering his personal guarantee of a minimum of 30% return on investment.
…
I hold Steve responsible for looses (sic) incurred by his malice, where he refused to act in the companies best interests and obide (sic) by agreements undertaken and agreed by all.
I again point out that DEMSON - ACMA - UNI-AIR and CONTEC are all valuable assets of DEMSON P/L, even though, this has been eroded by Steve and Rosanna's actions, for this I hold them totally responsible for (sic)".