Appeal ground 2: not inviting the appellant to an interview
40 By appeal ground 2, which coincides with review ground 2 below, the appellant contends that the Authority's decision was legally unreasonable in that it failed to use its discretionary power in s 473DC to invite the appellant to clarify in writing or at an interview certain points of fact that the delegate had accepted, but which the Authority rejected. The particular points of fact in issue are the disputed claims, namely:
(1) The appellant's role as a tax collector at LTTE checkpoints;
(2) The appellant's employment by the LTTE as a truck and bus driver; and
(3) The appellant's cousins' roles with the LTTE.
41 The primary judge rejected the review ground essentially on the basis that it was open to, and not unreasonable of, the Authority to decide not to interview the appellant in circumstances where it considered that the appellant had had ample opportunity to make submissions.
42 The Minister rightly accepts that the Authority fell into error in failing to invite the appellant to interview, or to provide new information, about those three topics. That concession is made with reference to ABT17 v Minister for Immigration and Border Protection [2020] HCA 34; 269 CLR 439 at [25] where it was explained that the Authority will act unreasonably if, without good reason, it does not invite a referred applicant to an interview in order to gauge their demeanour for itself before it decides to reject an account given in an audio recorded interview which the delegate accepted in making the referred decision wholly or substantially on the basis of its own assessment of the manner in which the account was given.
43 However, the Minister submits that the Authority's error was not material in the sense identified above with reference to MZAPC. In that regard, the Minister submits in oral argument that the Authority itself decided the relevant counterfactual. That is with reference to the Authority's following reasoning (at [49]-[51] of its decision):
(1) If the appellant had been a bus driver for the LTTE he would have also been highly visible and well-known. If that were the case, the authorities would have been aware either from him or others of such activities. If he had been employed by the LTTE as claimed, it is not credible that he could refuse to answer questions or that his activities were not known or discovered given his claimed visibility and questioning. Further, he was registered in the camp for many months and if he had been so highly LTTE-visible it is not credible that the authorities would not have known or been informed or found out.
(2) If the appellant had been a well-known LTTE employee, and wanted by authorities as he claimed, it is not credible that he would not have been discovered at the IDP camp and sent to a rehabilitation camp. That he was not discovered and sent to a camp further reinforces the view that the appellant fabricated his LTTE involvement claims and that the authorities had come looking for him in June 2008.
(3) If it were true that the appellant's cousins were well known to the authorities as being associated with the LTTE as he claimed, it is not credible that the appellant would not have been sent to a rehabilitation camp. Rather, the more likely explanation is that the appellant was questioned by authorities and they were satisfied that his LTTE connections were not more than an ordinary person from a LTTE-controlled area and therefore were not concerned about him and did not send them to a rehabilitation camp.
44 I consider that that reasoning does not satisfy the requirements of the requisite counterfactual and is contrived for the purpose at hand. The relevant counterfactual is that the appellant was interviewed by the Authority with the result, as the Minister accepts, he might realistically have been believed on the three points in issue. It is not appropriate reasoning from that counterfactual to conclude that if the appellant had been believed on those issues, he would not have been believed on other issues on which a lack of belief would logically assist the appellant. That is to say, if the appellant was disbelieved on the relative lack of interest that the authorities apparently had in him and on the relative ease with which he escaped custody and the country, then the truth would be that the authorities had more interest in him than what he said and that it was more difficult for him to escape and leave than what he said, meaning that he might be entitled to protection after all. That exposes that the reasoning on which the Minister relies as demonstrating the counterfactual is in truth merely another way of justifying a disbelief of the appellant on the three points in issue; it does not establish what would, or might, have occurred had the appellant been believed on those three points.
45 The Minister puts the argument slightly differently in writing. They submit that on a proper analysis of the Authority's reasons, had the error not been made it could not have made a difference to the outcome. In that regard, they identify three reasons.
46 First, the Minister submits that the Authority had reasons to conclude that the appellant lacked a profile of sufficient importance as to attract the adverse interest of those that the appellant claimed to fear if he returned to Sri Lanka that are independent of the three factual findings in issue. They were that the appellant was not sent to a rehabilitation camp when he was interrogated by authorities and he left Sri Lanka on his own passport which, so the Authority found, would not have been possible if he was of interest to the authorities.
47 Secondly, the Minister submits that even if the appellant had been believed with regard to his cousins' involvement with the LTTE, that would have been insufficient to give rise to a relevant risk profile having regard to the Authority's finding that the deceased cousin (in respect of whom the appellant was believed) would not provide the appellant with a necessary profile as he was not a "direct relative". The Minister submits that that reasoning would apply equally to the other cousins.
48 Thirdly, the Minister submits that there was no information before the Authority to indicate that the appellant, having been employed by the LTTE to drive a bus or a truck as he claimed, elevated his status as a person having current LTTE connections, or being anti-government. On that basis, the Minister submits that even if the appellant was believed on the question of his involvement with the LTTE with regard to driving a bus or a truck, it would have made no difference.
49 Although the onus is "unwaveringly" on the appellant on the question of materiality, all that he has to establish is "the realistic possibility that a different decision could have been made had there been compliance with [the relevant] condition" (MZAPC at [39] and [60]). As recently explained by the High Court in Nathanson, that is to be established by reasonable conjecture, which, correctly applied, "proceeds on assumptions that are derived from the rationale for procedural fairness, namely that, if given a fair opportunity to present their case, a party will take advantage of that opportunity and that, by doing so, the party could achieve a favourable outcome" (at [33]).
50 It is very difficult to have much confidence as to what difference different findings on the disputed claims in the appellant's favour might have made on other aspects of the Authority's reasoning. That is because the manner in which the Authority approached its task resulted in highly interwoven findings of fact, and reasoning to those findings. I mean to imply no criticism at all in that regard; it is the nature of the task. It is also the case that the Authority made a general adverse credibility finding against the appellant, viz, "I consider the applicant is not a credible witness and he has added and fabricated his LTTE claims to enhance his protection claims" (at [77]). An interview and different findings on the disputed claims may realistically have resulted in a different general credibility assessment.
51 The following observations in Minister for Immigration and Border Protection v CPA16 [2019] FCAFC 40; 268 FCR 379 at [39] by Yates, Murphy and Moshinsky JJ are apposite:
We commence by noting that, in a case such as the present, where the Authority found that CPA16's documentary evidence relating to his employment at the TV station was not cogent and it made adverse credibility findings about CPA16's claims, the task of deciding whether an omitted document is material is not without difficulty. As Gleeson CJ said in [Re Refugee Review Tribunal; Ex parte Aala [2000] HCA 57; 204 CLR 82] (at [4]) "[d]ecisions as to credibility are often based upon matters of impression, and an unfavourable view taken upon an otherwise minor issue may be decisive." Credibility findings are often non-linear in nature: VAAD v Minister for Immigration and Multicultural Affairs [2005] FCAFC 117 at [79] (Hill, Sundberg and Stone JJ); SZTFQ v Minister for Immigration & Border Protection [2017] FCA 562 at [44]-[45] (Lee J). We respectfully agree with Kirby J's observations in Applicant NAAF of 2002 v Minister for Immigration and Multicultural and Indigenous Affairs (2004) 221 CLR 1; [2004] HCA 62 at [81] where his Honour said:
… decision-making is a complex mental process. Disbelief of a litigant or witness on one point might carry over to affect the decision-maker's disbelief of the same person on other points. Contrary-wise, establishing that an initial disbelief of a person's credibility on one matter was erroneous might convince a decision-maker of the need to revisit other conclusions and to look at the person's entire evidence in a new light.
52 Returning to the Minister's submissions, the difficulty is that it is hard to know to what extent the following findings by the Authority were influenced by its findings against the appellant on the disputed claims, namely that:
(1) the appellant is not a person of interest to the Sri Lankan authorities because if he was:
(a) the authorities would have known or been informed or found out about his involvement (at [49]);
(b) he would have been sent to a rehabilitation camp (at [51] and [83]);
(c) he would not have been able to leave the country on his genuine passport (at [62]); and
(2) the LTTE involvement of a cousin as someone who is not a "direct relative" is insufficient to excite the interest of the authorities (at [86]).
53 That is all the more so because the Authority cites no country information or other evidence in support of the conclusions of scepticism that it reached on those points; its conclusions are little more than conjecture. It is thus inevitable that had the Authority believed the appellant on the three disputed claims, there is a realistic possibility that it could have reached a different decision on whether the appellant is of interest to the authorities in Sri Lanka and accordingly whether he faces a real chance of harm if returned to Sri Lanka on account of his ethnicity or connection to his family and cousins, his work for and assistance to the LTTE, or as a young Tamil male from Northern Province.
54 For those reasons, the appellant has satisfied the materiality requirement and the decision of the Authority is infected by jurisdictional error. Appeal ground 2 must succeed.