Resolution of the fact-finding grounds
9 The appellant fled Sri Lanka in May 2012. His claim for protection, based principally on his Tamil ethnicity, was said by him to stem particularly from an incident outside a shop in a town in the north-west of Sri Lanka a few months before he fled, during which he had a confrontation with a man who turned out to be an army officer. He claimed to have been assaulted by this man. When the appellant and his family found out that man was an army officer, the appellant claimed his uncle had encouraged him to go to the army camp to apologise. The purpose of going to the army camp was one of the issues on which the Tribunal found the appellant gave inconsistent accounts. The appellant claimed he continued to experience harassment (including violence) from this army officer, and it was this harassment, and his fear of its escalation, which had caused him to flee Sri Lanka.
10 The appellant also claimed to fear harm on return to Sri Lanka on a number of bases stemming from his illegal departure, to which I refer as necessary when explaining my reasoning on the grounds of appeal.
11 The appellant's fact-finding grounds are expressed in the following way:
1. The Tribunal failed to appreciate the nature of its task in assessing credibility, or failed to perform it reasonably and fairly, or constructively failed to carry out its statutory task by failing to engage in a process of evaluating and weighing the significance of purported "inconsistencies" in the applicant's evidence with reference to all relevant factors.
Particulars
In having regard to "inconsistencies" in the applicant's evidence relating to:
i. the intention of the applicant and his uncle going to the army camp to "complain" and/or "apologise";
ii. the means by which the army camp commander identified the soldier who had fought with the applicant;
iii. the applicant encountering the soldier by chance a few days later and being attacked again;
iv. the soldier coming to the applicant's home to look for him; and the applicant's movements between his uncle's shop and prawn farm between March and May 2012;
the Tribunal failed to engage in the task of evaluating the significance and weight that ought properly be assigned to each such "inconsistency" either at all, or in the light of all material factors including:
a. the objective extent of the "inconsistency", and whether it relates to evidence that is directly contradictory and incompatible or only to potential variation in emphasis and detail;
b. the individual significance of the discrete facts said to be "inconsistent" in the context of the applicant's evidence as a whole, and the overall degree of consistency in the applicant's evidence as a whole compared with the extent of "inconsistency";
c the nature of human memory and factors to do with the capacity to consistently recall details when giving evidence, both generally and in aspects specifically relevant to the applicant - including the use of an interpreter, the passage of a substantial amount of time between events and recollection, and the applicant having been required to repeat his evidence multiple times with substantial gaps in time over a period of years;
d. the nature and purpose of the interview, review and hearing process, and the reasonable expectation that process will provide the opportunity for an applicant to elaborate on or explain aspects of the narrative he has provided;
e. in respect of the "inconsistency" referred to at (iii) above, the fact that when the applicant did not mention the incident during his interview with the delegate, he had already mentioned it in his statutory declaration dated 31 August 2012 which formed part of his evidence before the delegate;
f. also in respect of the "inconsistency" referred to at (iii) above, the chronology of the narrative - ie. the fact that this incident was claimed to predate the soldier's visits to the applicant's home as a possible explanation for any variation / escalation in the soldier's degree of hostility toward the applicant at different times; and
g. in respect of the "inconsistency" referred to at (v) above, the applicant's previous explanation to the delegate that his hiding only at the prawn farm, and his going between the prawn farm and the shop, were both true and each referred to two distinct periods of time (the former from about February/March to March/April; the latter from about March/April to May).
2. The Tribunal, in assessing the applicant's claim to fear harm from people smugglers involved in his departure, fell into jurisdictional error by:
a. failing to have regard to material relevant to the critical questions before it, by finding that the navy was not "in any way involved in the applicant's departure from Sri Lanka" without any consideration of the submissions and country information provided by the applicant's representatives in relation to the involvement of Sri Lankan security forces and authorities in people smuggling;
b. failing to have regard to material relevant to the critical questions before it, namely submissions and country information provided by the applicant's representatives in relation to a documented allegation of harm to a returnee at the hands of people smugglers and the Australian government's approach to investigating allegations of that type; and/or
c. basing its ultimate finding upon an unwarranted assumption, not based in any evidence, that the applicant's ability to provide information on the identity and actions of people involved in people smuggling would be "of little value" and would not "lead to further charges" against any people involved.
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5. The Tribunal, in considering submissions of the applicant's representatives in relation to the weight that should be given to DFAT assessments in the light of the political imperatives of co-operation between Australia and Sri Lanka, failed to have regard to material relevant to the critical questions before it; namely, the further detail provided in later submissions as to how co-operation between the two countries was said to manifest in the Australian government's investigations of claims of mistreatment made by returnees to Sri Lanka.
6. The Tribunal, in finding that the applicant had family members who could:
a. "stand as guarantor for him" to be granted bail; and
b. "financially assist him" to pay a fine for illegal departure;
made findings without any identified basis in the evidence available to it, in relation to the nature of his relationships with family members or the financial resources available to the applicant and his family members, or without taking account of the applicant's evidence that he had never had any significant relationship with his mother or sister.
12 On ground 1, the appellant submitted that while the Tribunal was entitled to be "pedantic", it had failed to "engage properly or at all in the necessary exercise of assessing the relative significance of each 'inconsistency' in the context of its assessment as a whole". The appellant contends the Tribunal treated every inconsistency it identified as, in effect, "decisive" and did so "without any process of reasoning whether and why it ought to be treated as decisive". The appellant relied on the Full Court's decision in AVQ15 v Minister for Immigration and Border Protection [2018] FCAFC 133; 361 ALR 227 in his written submissions on grounds 1 and 7, to support the characterisation of the Tribunal's approach as one involving jurisdictional error.
13 In terms of how the review of the rejection of his visa application proceeded before the Tribunal, the appellant emphasised, and I accept, that he was placed in a particularly invidious position, through no fault of his own. The appellant's review was first determined (adversely to him) in June 2013. His first hearing, and opportunity to give evidence before the Tribunal, occurred during that process. He succeeded on judicial review of the Tribunal's decision and the matter was remitted to the Tribunal in March 2014. He attended a second review hearing on 11 August 2014. At some time in the second half of 2014, the Tribunal was reconstituted and a new Tribunal member was assigned to conduct the review. The Tribunal scheduled a third hearing on 17 December 2015. Following that hearing, in January 2016, the appellant provided another statutory declaration to the Tribunal. By this stage, the appellant's review had been on foot for around three years, and he had been required to give evidence at hearings on three separate occasions, in circumstances where the facts and events of the narrative underlying his claims had occurred around four years prior.
14 In AVQ15 at [25] the Full Court referred to the following observations of an earlier Full Court in W375/01A v Minister for Immigration and Multicultural Affairs [2002] FCA 379; 67 ALD 757 at [15]:
As anyone with even a passing familiarity with litigation will know, to have to give a decision-maker three or more separate versions of the basis for a claim is an invidious position to find oneself in, even in the case of an honest witness. All the more so when the accounts have been provided by a person who speaks no English and who has required the assistance of an interpreter. It is inevitable that each version will be slightly different, and may even be very different once the impact of the interpreter is taken into account.
15 In addition to what was said by the Full Court in AVQ15 at [22]-[28] about the way an administrative decision-maker such as the Tribunal should approach consideration of variations in accounts of events given by a protection visa applicant, in ASB17 v Minister for Home Affairs [2019] FCAFC 38 another Full Court said (at [39]-[45]):
39 On this appeal, and despite what the Full Court in AVQ15 v Minister for Immigration and Border Protection [2018] FCAFC 133; 361 ALR 227 said at [22]-[28], the Minister's submissions at some points continued to use the term "inconsistent" and "inconsistency" as something of a global label. The Authority's reasons also tend to do this. The difficulty with this approach, as the Full Court observed in AVQ15 at [27], is that such labels can mask the need for deeper analysis.
40 The adjective "inconsistent" means, according to the Macquarie Dictionary:
1. lacking in harmony between the different parts or elements; self-contradictory.
2. lacking agreement, as one thing with another, or two or more things in relation to each other; at variance.
3. not consistent in principles, conduct, etc.
4. acting at variance with professed principles.
5. Logic incompatible
41 The Oxford English Dictionary defines the adjective in the following way:
[of related things] Not consisting; not agreeing in substance, spirit, or form; not in keeping; not consonant or in accordance; at variance, discordant, incompatible, incongruous;
[of a single thing] Wanting in harmony between its different parts or elements; self-contradictory; involving inconsistency.
42 Differing accounts of the same event may not be "inconsistent" at all. One may be more detailed than another. One may have different emphasis. One may include a particular incident that another does not. Differences in accounts may arise from the kinds of factors to which the Full Court referred in AVQ15 at [24] and [25].
43 On the other hand, differences in accounts may be rationally and reasonably capable of giving rise to concerns about a person's credibility, or (perhaps more likely) reliability. Or they may not. Simply (and incorrectly) attaching the label "inconsistent" to differing accounts of an event, or differing narratives, does not make them so. Where an adverse finding is made on the basis of differences in accounts, it will usually be necessary to properly discharge the fact-finding task for a decision-maker to explain why she or he has found those differences of such a nature as to justify rejection of the narrative or account given by a person.
The effect of inconsistencies
44 Some true "inconsistencies" may be objectively irrelevant to the fact-finding of a decision-maker. Some may be explicable, or excusable. Some may be critical to fact-finding. Some may reflect on the credibility or reliability of an applicant, and some may not. As the Full Court said in AVQ15 at [28], the decision-maker's task requires her or him to "assess the significance of that inconsistency and the weight to be given to it". Again, simply attaching the label "inconsistency" and moving immediately from the label to an adverse finding of credibility or reliability, may not be a rational or legally reasonable approach.
45 It is also worth recalling that complete consistency in a narrative or an account of events, especially traumatic events, or events occurring some time ago, may in some circumstances be probative of a lack of credibility. There may come a point at which a person's narrative of past events is too complete, making no allowance for the imperfections of human observation and memory, and that may in itself demonstrate lack of reliability or credibility. This is a further illustration of why, as the Full Court said in AVQ15, where a person has been required to give more than one account or narrative of events, often separated by considerable periods of time and circumstances, care needs to be taken in weighing and assessing the probative value of various accounts.