96Obligations of insurer on being notified of injury

96 Obligations of insurer on being notified of injury (1) Within 3 business days after the day an insurer receives an injury notice, the insurer must take action under the insurer’s injury management program. (2) Within 3 business days after the day an insurer receives an injury notice, if there are reasonable grounds for the insurer to believe that the injury is a significant injury, the insurer must make contact under the insurer’s injury management program with each of the following people: (a) the injured worker; (b) the employer (unless the employer is a licensed self-insurer); (c) the worker’s nominated treating doctor (if appropriate and practical).

(3) If a workplace injury results in the worker being incapacitated for work for a continuous period of longer than 7 days, within 3 business days after the day the 1st continuous period of 7 days incapacity ends, the insurer must make contact under the insurer’s injury management program with each of the following people: (a) the injured worker; (b) the employer (unless the employer is a licensed self-insurer); (c) the worker’s nominated treating doctor (if appropriate and practical). continuous period, in relation to a worker’s incapacity—a period is a continuous period— (a) whether or not any of the days in the period are business days; and (b) whether or not the incapacity is total or partial or a combination of both. significant injury means a workplace injury that is likely to result in the worker being incapacitated for work for a continuous period of longer than 7 days.

Obligations in relation to personal injury plans Part 5.4