sec.661Customer service standards continue to apply

### sec.661 Customer service standards continue to apply If, immediately before the commencement, a service provider’s customer service standard (the existing standard ) is in effect— subject to subsection (2), the existing standard continues in effect on and after the commencement; and the service provider must prepare a customer service standard (a new standard ) under chapter 2, part 4, division 3 no later than the later of the following two days— 31 December 2014; the day that is 6 months after the commencement. The existing standard ceases to have effect when the new standard is published. s 661 ins 2014 No. 16 s 98 (sec.661-ssec.1) If, immediately before the commencement, a service provider’s customer service standard (the existing standard ) is in effect— subject to subsection (2), the existing standard continues in effect on and after the commencement; and the service provider must prepare a customer service standard (a new standard ) under chapter 2, part 4, division 3 no later than the later of the following two days— 31 December 2014; the day that is 6 months after the commencement. (sec.661-ssec.2) The existing standard ceases to have effect when the new standard is published. - (a) subject to subsection (2), the existing standard continues in effect on and after the commencement; and - (b) the service provider must prepare a customer service standard (a new standard ) under chapter 2, part 4, division 3 no later than the later of the following two days— (i) 31 December 2014; (ii) the day that is 6 months after the commencement. - (i) 31 December 2014; - (ii) the day that is 6 months after the commencement. - (i) 31 December 2014; - (ii) the day that is 6 months after the commencement.