QLDIn ForceAct
Water Supply (Safety and Reliability) Act 2008
sec.575Documents service provider must keep available for inspection and purchase
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### sec.575 Documents service provider must keep available for inspection and purchase
A service provider must keep a copy of the following documents, for the provider, available for inspection by the public during office hours on business days at the office of the provider—
guidelines made for preparing a water efficiency management plan;
the approved drinking water quality management plan;
drinking water quality management plan audit reports;
performance audit reports;
customer service standards;
drinking water service annual reports;
performance reports;
service area maps prepared under section 163 .
Without limiting subsection (1) , a service provider complies with that subsection, in relation to a document, if the provider—
considers that information in the document is cybersecurity information; and
removes the cybersecurity information from a copy of the document; and
omitting the cybersecurity information from the document
redacting the cybersecurity information in the document
keeps the copy of the document, with the cybersecurity information removed, available for inspection by the public under subsection (1) .
If a service provider keeps a copy of a document available for inspection by the public under subsection (1) or (2) (c) , the provider may also keep the copy of the document available for inspection by the public at other places the service provider considers appropriate.
A person may, on payment of a fee decided by the service provider, obtain a copy of a document kept available by the provider for inspection by the public under subsection (1) or (2) (c) .
The fee decided by the service provider must not be more than the reasonable cost of providing the copy.
s 575 amd 2014 No. 16 s 93 ; 2021 No. 18 s 18
amd 2023 No. 24 s 75 s ch 1 pt 1
(sec.575-ssec.1) A service provider must keep a copy of the following documents, for the provider, available for inspection by the public during office hours on business days at the office of the provider— guidelines made for preparing a water efficiency management plan; the approved drinking water quality management plan; drinking water quality management plan audit reports; performance audit reports; customer service standards; drinking water service annual reports; performance reports; service area maps prepared under section 163 .
(sec.575-ssec.2) Without limiting subsection (1) , a service provider complies with that subsection, in relation to a document, if the provider— considers that information in the document is cybersecurity information; and removes the cybersecurity information from a copy of the document; and omitting the cybersecurity information from the document redacting the cybersecurity information in the document keeps the copy of the document, with the cybersecurity information removed, available for inspection by the public under subsection (1) .
(sec.575-ssec.3) If a service provider keeps a copy of a document available for inspection by the public under subsection (1) or (2) (c) , the provider may also keep the copy of the document available for inspection by the public at other places the service provider considers appropriate.
(sec.575-ssec.4) A person may, on payment of a fee decided by the service provider, obtain a copy of a document kept available by the provider for inspection by the public under subsection (1) or (2) (c) .
(sec.575-ssec.5) The fee decided by the service provider must not be more than the reasonable cost of providing the copy.
- (a) guidelines made for preparing a water efficiency management plan;
- (b) the approved drinking water quality management plan;
- (c) drinking water quality management plan audit reports;
- (d) performance audit reports;
- (e) customer service standards;
- (f) drinking water service annual reports;
- (g) performance reports;
- (h) service area maps prepared under section 163 .
- (a) considers that information in the document is cybersecurity information; and
- (b) removes the cybersecurity information from a copy of the document; and Examples of ways cybersecurity information may be removed from a document— • omitting the cybersecurity information from the document • redacting the cybersecurity information in the document
- • omitting the cybersecurity information from the document
- • redacting the cybersecurity information in the document
- (c) keeps the copy of the document, with the cybersecurity information removed, available for inspection by the public under subsection (1) .
- • omitting the cybersecurity information from the document
- • redacting the cybersecurity information in the document