sec.115Preparing customer service standards

### sec.115 Preparing customer service standards The service provider must— prepare a proposed customer service standard for the supply of its registered service; and publish the proposed customer service standard. Any person may make submissions to the service provider about the proposed customer service standard within the period set by the service provider. The service provider must prepare the final customer service standard for the supply of its registered service after considering all submissions made to the provider about the proposed customer service standard. The service provider must prepare the final customer service standard under subsection (3) within 6 months after being registered as a service provider. For a service provider that prepared a customer service standard before the commencement of this section, see section 661 . s 115 amd 2013 No. 23 s 337 sub 2014 No. 16 s 66 (sec.115-ssec.1) The service provider must— prepare a proposed customer service standard for the supply of its registered service; and publish the proposed customer service standard. (sec.115-ssec.2) Any person may make submissions to the service provider about the proposed customer service standard within the period set by the service provider. (sec.115-ssec.3) The service provider must prepare the final customer service standard for the supply of its registered service after considering all submissions made to the provider about the proposed customer service standard. (sec.115-ssec.4) The service provider must prepare the final customer service standard under subsection (3) within 6 months after being registered as a service provider. For a service provider that prepared a customer service standard before the commencement of this section, see section 661 . - (a) prepare a proposed customer service standard for the supply of its registered service; and - (b) publish the proposed customer service standard.