This section sets out concrete compliance steps and internal controls for trustee companies, their directors and officers, and for advisers dealing with estates subject to the Act. All steps are grounded in the statutory provisions cited.
Governance and licensing checks
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Confirm trustee company status: verify that the entity meets the Act’s definition of trustee company in s 4(1), either as a licensed trustee company under Corporations Act s 601RAA or as State Trustees. Keep documentary proof of licensing and corporate authorisations on file.
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Board resolutions and officer appointments: ensure the board has properly appointed the managing director, manager, district manager, assistant manager, secretary or other designated officers who are authorised to swear affidavits under s 12. Maintain current board minutes authorising those officers.
Probate, administration and consent processes
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Check wills for non-delegation clauses: before relying on s 10, s 11 or s 17 authorities, examine the will for any express wish or clause that prevents delegation or prohibits a trustee company from acting (s 10(2), s 18(5)). If such a clause exists, do not proceed without court application.
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Advertising and service for Court consent: if an application for consent under s 17 is anticipated, follow s 18(2) by advertising notice of the intended application seven days before applying in a daily Victoria-circulating newspaper. Prepare to serve immediate‑receipt beneficiaries if the Court requires service (s 18(3)). File the affidavit(s) required and be prepared to seek costs orders payable out of the estate if necessary (s 18(4)).
Affidavits and evidentiary preparation
- Affidavit protocol: for probate or letters of administration applications under s 12, ensure that affidavits are sworn by officers explicitly authorised by the board and that each affidavit contains the necessary factual foundation for the Court’s assessment. Maintain records showing the board’s appointment of the swearing officer.
Estate administration risk controls
- Maintain capital reserves and insurance: because corporate capital and assets are expressly liable for proper administration (s 13(1), s 15(2), s 17(2)(a)), trustee companies should ensure adequate capital allocation, professional indemnity insurance and audited trust accounting systems to meet liabilities and to provide evidence of proper administration.
Claims procedure compliance
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Refusal notices and time bars: when refusing a claim in whole or in part, give written notice in accordance with s 43(1). Use registered post and retain proof of posting and address details, because service by registered letter is specifically authorised and deemed receipt is relevant to the three‑month limitation period (s 43(3)). Track deadlines and do not distribute assets until any three‑month period has expired or ongoing litigation is resolved.
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Unclaimed beneficiary procedure: if informed of a potential beneficiary who has not claimed within three years of the grant, prepare the Court report laying out the “material facts” and obtain directions under s 44(2). Implement the Court’s directions regarding the form and manner of advertisements and confirm in writing compliance with those directions before distribution under s 44(3).
Will preparation practice
- Ensure legal practitioner supervision: if the trustee company offers will preparation under s 20A, document that the wills are prepared under the direction and control of an Australian legal practitioner as defined by the Legal Profession Uniform Law (Victoria). Keep records of the practitioner’s instructions, file notes and fee allocations so that the trustee company’s role as service provider is distinct and supervised.
Power of attorney and limitations
- Confirm scope of powers: when acting under a power of attorney, ensure the instrument confers powers that could lawfully be conferred on a private individual (s 15(3)). Obtain legal advice if the instrument attempts to confer unusual corporate-only powers or if the scope is uncertain.
Corporations Act transfers and tax exemption
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Coordinate with ASIC and verify certificate terms: where a transfer under Part 5D.6 of the Corporations Act is contemplated, confirm ASIC has made a determination under s 601WBA and issued a certificate under s 601WBG (s 26A(1)). Review the certificate carefully for any provisions incorporated by s 26A(4), since those provisions will be taken to happen or be the case.
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Document tax exemption reliance: if relying on s 26B to avoid State tax, maintain records showing the transfer is an “exempt matter” as defined in s 26B(1) and retain correspondence with ASIC or other intermediary bodies. Ensure that the transfer is listed in the ASIC certificate and that State revenue officers are notified as needed to avoid registration or application fee disputes.
Court supervision and removal risk
- Litigation preparedness: because the Supreme Court can remove trustee companies and make orders against directors and officers (s 26), maintain a litigation readiness plan, including preservation of estate records, conflict registers, decision logs and communications. Obtain legal advice promptly where threatened with an application under s 26.
Regulatory monitoring and subordinate instruments
- Monitor regulations and transitional orders: s 55 and s 56 permit regulations and transitional regulations that can affect matters of application or savings. Maintain a statutory instrument watch and subscribe to Victorian Government Gazette updates and consolidated legislation services to capture any new regulations.
Record-keeping and audit trails
- Maintain full audit trails: given the Act’s reliance on corporate officer affidavits (s 12), potential court directions (s 44), and statutory time bars (s 43), robust record-keeping is essential. Retain copies of notices, proof of service, advertisement placements, court filings, board authorisations, and correspondence with beneficiaries.
Practical checklist (summary)
- Verify trustee company licensing and board authorisations (s 4(1); s 12).
- Review will language for delegation prohibitions (s 10(2), s 18(5)).
- Undertake required advertising and service before consent applications (s 18(2)-(4)).
- Use registered post for refusal notices and track the three‑month litigation window (s 43(1)-(3)).
- If distributing after 3 years of non‑claim, obtain court directions and comply with advertisement directions before distribution (s 44(2)-(3)).
- Ensure will preparation is under legal practitioner control (s 20A).
- For transfers arising from Corporations Act mechanisms, confirm ASIC certificate and document tax exemption reliance (ss 26A, 26B).
- Maintain capital, insurance and records to meet corporate liability exposure (ss 13(1), 25(2)).
Following these steps will align operational practice with statutory mechanics, reduce litigation risk, and preserve the trustee company’s ability to rely on the statutory powers and immunities the Act provides.