13Superannuation provider must make reasonable efforts to contact the member or to ensure that a benefit is received

#### 13 Superannuation provider must make reasonable efforts to contact the member or to ensure that a benefit is received (1) A superannuation provider for a fund must make reasonable efforts to contact a member of the fund if: (a) paragraphs 12(1)(a) and (c) are satisfied in relation to the member; and (b) 5 years have passed since the provider last had contact with the member. (1A) If paragraphs 12(2)(a) and (b) are satisfied, the superannuation provider must make reasonable efforts to ensure that the non‑member spouse or his or her legal personal representative, as the case may be, receives the amount. Offence (2) A superannuation provider commits an offence if the superannuation provider fails to comply with the obligation set out in subsection (1) or (1A). Penalty for contravention of this subsection: 100 penalty units. > Note 1: Chapter 2 of the Criminal Code sets out the general principles of criminal responsibility. > Note 2: See section 4AA of the Crimes Act 1914 for the current value of a penalty unit.