sec.99AEAAccess to charter

### sec.99AEA Access to charter An SEQ service provider must give a copy of its customer service charter, free of charge, to anyone who asks and has not already been given a copy. When a withdrawn council first makes its customer service charter, it must, with or in its first account to each customer after the charter is made, tell the customer— that the charter has been made; and of the customer’s right under subsection (1) to obtain a copy. s 99AEA ins 2012 No. 1 s 30 (sec.99AEA-ssec.1) An SEQ service provider must give a copy of its customer service charter, free of charge, to anyone who asks and has not already been given a copy. (sec.99AEA-ssec.2) When a withdrawn council first makes its customer service charter, it must, with or in its first account to each customer after the charter is made, tell the customer— that the charter has been made; and of the customer’s right under subsection (1) to obtain a copy. - (a) that the charter has been made; and - (b) of the customer’s right under subsection (1) to obtain a copy.