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Residential Tenancies and Rooming Accommodation Regulation 2025
sch.5-sec.21Changing locks— s 251
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### sch.5-sec.21 Changing locks— s 251
The resident may request the provider to change or repair a lock that secures entry to the resident’s room if the resident reasonably believes there is the likelihood of—
risk to the resident’s safety; or
theft of, or damage to, the resident’s belongings.
The provider must not act unreasonably in failing to agree to change or repair the lock.
Also, the provider must change or repair the lock if the request states it is made for the purpose of protecting the resident from domestic violence.
If the provider changes a lock because of a request mentioned in subclause (3), the provider must not give a key for the changed lock to any other person other than the resident without the resident’s agreement or a reasonable excuse.
(sch.5-sec.21-ssec.1) The resident may request the provider to change or repair a lock that secures entry to the resident’s room if the resident reasonably believes there is the likelihood of— risk to the resident’s safety; or theft of, or damage to, the resident’s belongings.
(sch.5-sec.21-ssec.2) The provider must not act unreasonably in failing to agree to change or repair the lock.
(sch.5-sec.21-ssec.3) Also, the provider must change or repair the lock if the request states it is made for the purpose of protecting the resident from domestic violence.
(sch.5-sec.21-ssec.4) If the provider changes a lock because of a request mentioned in subclause (3), the provider must not give a key for the changed lock to any other person other than the resident without the resident’s agreement or a reasonable excuse.
- (a) risk to the resident’s safety; or
- (b) theft of, or damage to, the resident’s belongings.