Residential Tenancies Act 1999
18BKeeping of tenant information
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18B Keeping of tenant information (1) A landlord who holds information or documents received from a tenant in relation to a tenancy must take steps that are reasonable in the circumstances to protect the information and documents: (a) from misuse, interference or loss; and (b) from unauthorised access, modification or disclosure. (2) A landlord must remove or destroy any information or document the landlord holds in relation to a tenant 3 years after termination of the tenancy, unless the information or document is required as evidence in a proceeding in relation to the tenancy. (3) A tenant may request a landlord to give the tenant a copy of any information or documents relating to the tenant that are held by the (4) Within 5 business days of receiving a request under subsection (3), the landlord must give the tenant a copy of the information and documents requested. (5) A tenant may request the landlord to amend or remove any inaccurate information or destroy any inaccurate document the landlord holds in relation to the tenant. (6) Within 28 days of receiving a request under subsection (5), the landlord must amend or remove the inaccurate information or destroy the inaccurate document as requested, if the request is reasonable in the circumstances. (7) A landlord commits an offence if the landlord contravenes subsection (1), (2), (4) or (6).
Residential Tenancies Act 1999 15 (8) If this section and a provision of Part 14 applies to the same information, the provision of Part 14 prevails to the extent of any inconsistency.