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Residential Tenancies Act 1997
93Ensuring quality of listing—lessor’s or agent’s obligation
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93 Ensuring quality of listing—lessor’s or agent’s obligation
(1) This section applies if a lessor, or lessor’s agent, who lists personal
information in a residential tenancy database becomes aware that the
information is inaccurate, incomplete, ambiguous or out of date.
(2) The lessor, or lessor’s agent, must, within 7 days, give written notice
of the following to the database operator:
(a) if the information is inaccurate, incomplete, or ambiguous—
(i) that the information is inaccurate, incomplete, or
ambiguous; and
(ii) how the information must be amended so that it is no
longer inaccurate, incomplete, or ambiguous;
(b) if the information is out of date—that the information is out of
date and must be removed.
Example—par (a)
Darren owes his landlord Tabitha an amount that is more than the rental bond
paid under the residential tenancy agreement. Tabitha lists the unpaid amount
in a residential tenancy database. Darren pays Tabitha the amount owed
more than 3 months after it was due to be paid. Within 7 days of becoming
aware of the payment, Tabitha must give the database operator written notice
of—
• the personal information being inaccurate; and
• the details of the payment to be included in the personal information so
that it is no longer inaccurate.
(3) The lessor, or lessor’s agent, must keep a copy of the notice for 1 year
after it is given.