sec.43Guideline for dealing with complaints

### sec.43 Guideline for dealing with complaints The Minister may approve a guideline that sets out the process for dealing with competitive neutrality complaints. The authority must— publish the approved guideline on its website; and subject to this part, comply with the approved guideline when dealing with a competitive neutrality complaint. s 43 prev s 43 om 2015 No. 29 s 65 pres s 43 ins 2021 No. 12 s 203 (sec.43-ssec.1) The Minister may approve a guideline that sets out the process for dealing with competitive neutrality complaints. (sec.43-ssec.2) The authority must— publish the approved guideline on its website; and subject to this part, comply with the approved guideline when dealing with a competitive neutrality complaint. - (a) publish the approved guideline on its website; and - (b) subject to this part, comply with the approved guideline when dealing with a competitive neutrality complaint.