Prepare and engage the Council early. Associations intending to limit members’ occupational liability should plan scheme development in conjunction with the Professional Standards Council, because the Council must approve schemes and consider specific matters before approval, including risk management strategies, claims history and insurance cost and availability (s 11). Public notification under s 9 requires at least 28 days for submissions, and for interstate schemes, notification in the other jurisdiction in accordance with that jurisdiction’s corresponding law is required (s 9(1)-(2)). Build a public consultation timetable into the project plan.
Document risk management strategies and implementation means. Section 38 requires a detailed list of the risk management strategies to be furnished to the Council and the means of implementation, which may be imposed as a condition of membership. These strategies must be consistent with statutory requirements and not inconsistent with them (s 38(1)-(3)). Draft and maintain written implementation plans, policies, training programs and audit trails to demonstrate compliance in annual reports and compliance audits (s 39).
Set and secure insurance standards, and secure Council approval for changes. Under s 29, insurance must comply with standards determined by the occupational association, and if the association seeks to make standards less stringent it must submit the proposal to the Council for approval; the Council may refuse and thereby preserve prior standards. Associations that will require members to hold insurance should define the policy characteristics clearly, obtain insurer confirmations in policy wordings, and subject any proposed reductions to Council review well before intended implementation (s 29(1)-(4); s 36).
Ensure member documents and client notice comply. Members must ensure documents promoting or advertising the person’s occupation, other than business cards, carry a statement indicating liability is limited, with a prescribed form allowed in regulations (s 35(1)-(3)). Members must also provide a copy of the scheme to any client or prospective client who requests one (s 35(4)). Update all template correspondence, engagement letters, standard forms, emails, invoices and other client‑facing documents to include the prescribed wording, and retain records proving the client received the statement before the act or omission where limitation will be relied upon.
Maintain records and reporting systems for annual reports and audits. An occupational association must provide an annual report on implementation and monitoring of risk management strategies and include details of committee findings on claims (s 39). The Council or the association may conduct compliance audits and may request members to provide information and documents; where the Council conducts an audit it must receive cooperation from the association and its members (s 40). Establish data collection, confidentiality-compliant insurer-data sharing arrangements and board-level oversight to meet reporting and audit obligations.
Compel and monitor member insurance where appropriate. Associations may require members to hold insurance as a condition of membership and may set differing standards for classes of members (s 36). If the association intends to rely on insurance to meet scheme caps, it should document the insurance standards, monitor member compliance, collect and retain certificates of currency and policy schedules, and ensure member policies meet the Council‑approved standards.
Prepare complaint and disciplinary processes in line with the Model Code. If a scheme adopts the Model Code in Schedule 1, associations must ensure complaints processes, hearing procedures, evidence rules, grounds, verification and discipline powers are consistent with the Code and any Council-approved modifications. Associations must notify the Council of complaints and provide particulars and outcomes where not referred (s 41; s 48). Integrate documentation and natural justice procedures into your disciplinary processes and preserve records for inspection.
Manage fees and Fund obligations. Regulations may prescribe application fees and annual fees payable to the Council and may set additional member fees (s 57; definition of annual fee in s 4). Budget for application and recurring fees and ensure timely payment to avoid interest accrual or enforcement. The Council’s Fund (s 52) finances Council activities; associations should confirm fee schedules and payment windows with the Council early in the scheme process.
Plan for Supreme Court challenge and scheme commencement timing. Once the Council submits a scheme to the Minister and Gazette publication occurs, affected persons may apply to the Supreme Court to challenge validity before the scheme commences; the Court may stay commencement (s 16). The scheme normally commences two months after Gazette publication unless the scheme specifies a later date (s 15). Manage operational transitions and member communications around the two‑month window, and prepare materials to demonstrate proper procedural compliance in the event of a pre-commencement challenge.
Check coverage for officers, partners and employees. Schemes applying to bodies corporate also apply to officers, and schemes applying to a person also apply to partners and employees, unless those individuals are entitled to be association members but are not members (ss 20-21). Review membership policies and ensure individuals who should be captured by the scheme are correctly enrolled, and confirm whether any employees or partners should be permitted to opt out only where the scheme provides for exemption under s 19(2).
Coordinate interstate operation. If the scheme is to operate interstate, coordinate with the appropriate Council in the other jurisdiction and ensure alignment with the corresponding law, including publication requirements, amendment and revocation procedures, and termination mechanics (ss 9(2), 13(3), 18A, 18B, 46A). Legal and operational consequences can differ between jurisdictions so seek cross-jurisdictional confirmation of administrative steps and legal effects.
Address potential insurance shortfalls and residual personal exposure. Because s 28A preserves the statutory cap even where insurance proceeds are inadequate, associations and members should plan for residual exposures, for example through higher minimum capital requirements, additional insurance layers beyond the minimum, or limiting certain high-risk services from being covered by the scheme. Where feasible, ensure policy wordings provide clarity on defence costs, limits, and subrogation to reduce the risk of shortfalls.
Keep governance and Ministerial oversight compliance-ready. The Council operates subject to Ministerial direction and must publish written directions in its annual report where given (s 51). Associations should keep records of Council communications, approvals and directions, and implement governance systems that allow quick compliance with Council requests, including for information notices under s 47.
Finally, instruct members and staff in the day-to-day obligations under the Act, particularly the document-statement and disclosure obligations, the requirement to maintain compliant insurance and to cooperate with audits, and the process for dealing with complaints under a Council-approved Model Code. Practical compliance is document-driven and requires administrative systems that link member insurance status, client notifications, risk management training and reporting outputs.