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National Energy Retail Law (South Australia) Act 2011
Subdiv 4Form and content of RoLR regulatory information notices
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Subdivision 4—Form and content of RoLR regulatory information notices
153—Form and content of RoLR regulatory information notice
A RoLR regulatory information notice—
(a) must name the retailer (or former retailer) to whom it applies; and
(b) must specify the information required to be provided; and
(c) must specify to whom the information described in the notice is to be provided; and
(d) may specify the manner and form in which the information described in the notice is required to be provided; and
(e) must specify when the information must be provided.
154—Further provision about the information that may be described in a RoLR regulatory information notice
(1) Without limiting section 153(b), the information that may be required to be provided may include the following:
(a) historic, current and forecast information;
(b) information that is or may be derived from other information in the possession or control of the retailer.
(2) Without limiting section 153(b), the information that may be required to be provided in relation to a RoLR event may include the following:
(a) the names and contact details (including billing addresses) of all the retailer's customers;
(b) the addresses at which those customers are supplied energy (if a supply address is different from the billing address);
(c) the meter identifier for each of those customers;
(d) the network tariff code or codes of the distributor for each of those customers;
(e) details of each customer's actual consumption of energy in one or more specified periods;
(f) whether any customer is a hardship customer and if so details of which customer;
(g) whether the premises of any customer are registered by the retailer under the Rules as having life support equipment and if so details of which premises;
(h) whether any customer is in receipt of a tariff payment, credit or other benefit under a feed-in arrangement prescribed by the National Regulations for the purposes of this paragraph, and if so details of which customer and details of the payment, credit or other benefit;
(i) details of customer classification under the Rules (see section 7);
(j) details of any pension, health or social security payments to, rebates for or benefits or concessions of a customer;
(k) in the case of a failed retailer—any direct debit arrangements by a customer, or Centrepay arrangements, with the retailer.
155—Further provision about manner in which information must be provided
Without limiting section 153, a RoLR regulatory information notice may require that the information specified in the notice—
(a) be provided on the occurrence of a specified event or state of affairs; and
(b) be provided in accordance with any document, code, standard, rule, specification or method formulated, issued, prescribed or published by the AER, AEMO or any person, authority or body whether—
(i) wholly or partially or as amended by the notice; or
(ii) as formulated, issued, prescribed or published at the time the notice is served or at any time before the notice is served; or
(iii) as amended from time to time; and
(c) be verified by way of statutory declaration by an officer of the retailer to whom the notice applies.