Div 9Deemed customer retail arrangements

Division 9—Deemed customer retail arrangements 54—Deemed customer retail arrangement for new or continuing customer without customer retail contract (1) An arrangement (a deemed customer retail arrangement) is taken to apply between the financially responsible retailer for energised premises and— (a) a move-in customer; or (b) a carry-over customer. (2) The deemed customer retail arrangement comes into operation when— (a) in the case of a move‑in customer—the customer starts consuming energy at the premises; or (b) in the case of a carry‑over customer—the customer's previously current retail contract terminates. (3) The deemed customer retail arrangement ceases to be in operation if a customer retail contract is formed in relation to the premises, but this subsection does not affect any rights or obligations that have already accrued under the deemed customer retail arrangement. (4) Subsection (1) does not apply where the customer consumes energy at the premises by fraudulent or illegal means. (5) If the customer consumes energy at the premises by fraudulent or illegal means— (a) the customer is nevertheless liable to pay the standing offer prices of the financially responsible retailer for the premises in respect of the energy so consumed; and (b) the financially responsible retailer may estimate and issue a bill for the charges payable and recover those charges in accordance with those standing offer prices as a debt in a court of competent jurisdiction; and (c) payment or recovery of any such charges is not a defence to an offence relating to obtaining energy by fraudulent or illegal means. (6) A move-in customer or carry‑over customer is required to contact a retailer and take appropriate steps to enter into a customer retail contract as soon as practicable. 55—Terms and conditions of deemed customer retail arrangements (1) The terms and conditions of a deemed customer retail arrangement are the terms and conditions of the retailer's standard retail contract. (2) The prices applicable to a deemed customer retail arrangement are the retailer's standing offer prices. (3) The Rules may make provision for or with respect to deemed customer retail arrangements, and in particular may supplement or modify the terms and conditions of deemed customer retail arrangements.