QLDIn ForceAct
Motor Accident Insurance Act 1994
sec.37BWitness information request made by insurer
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### sec.37B Witness information request made by insurer
An insurer may, by written notice, ask an emergency service to give the insurer information to help the insurer identify or contact a person who witnessed a motor vehicle accident if the insurer—
is given notice of a claim for the motor vehicle accident; and
reasonably believes the information is necessary—
to decide the accuracy of matters relating to the claim; and
to help the insurer resolve the claim under this division.
If an insurer asks an emergency service for information under this section, the emergency service may give the information to the insurer despite any other law that would otherwise prohibit or restrict the giving of the information.
A person, acting honestly, is not liable, civilly, criminally or under an administrative process, for giving information under this section.
In this section—
emergency service means each of the following—
the Queensland Ambulance Service;
the Queensland Fire and Rescue Service;
the Queensland Police Service.
s 37B ins 2013 No. 39 s 12
amd 2019 No. 36 s 32 sch 1
(sec.37B-ssec.1) An insurer may, by written notice, ask an emergency service to give the insurer information to help the insurer identify or contact a person who witnessed a motor vehicle accident if the insurer— is given notice of a claim for the motor vehicle accident; and reasonably believes the information is necessary— to decide the accuracy of matters relating to the claim; and to help the insurer resolve the claim under this division.
(sec.37B-ssec.2) If an insurer asks an emergency service for information under this section, the emergency service may give the information to the insurer despite any other law that would otherwise prohibit or restrict the giving of the information.
(sec.37B-ssec.3) A person, acting honestly, is not liable, civilly, criminally or under an administrative process, for giving information under this section.
(sec.37B-ssec.4) In this section— emergency service means each of the following— the Queensland Ambulance Service; the Queensland Fire and Rescue Service; the Queensland Police Service.
- (a) is given notice of a claim for the motor vehicle accident; and
- (b) reasonably believes the information is necessary— (i) to decide the accuracy of matters relating to the claim; and (ii) to help the insurer resolve the claim under this division.
- (i) to decide the accuracy of matters relating to the claim; and
- (ii) to help the insurer resolve the claim under this division.
- (i) to decide the accuracy of matters relating to the claim; and
- (ii) to help the insurer resolve the claim under this division.
- (a) the Queensland Ambulance Service;
- (b) the Queensland Fire and Rescue Service;
- (c) the Queensland Police Service.