The Rules contain several specific requirements and exceptions that create common compliance pitfalls. The text is prescriptive in form in several areas, and failure to follow the prescribed process or to retain the required documentation will be evident on inspection.
Transfer notices and trust money detail: r 6.1 requires at least 14 days’ written notice to each client before delivering possession of the practice to the acquiring solicitor, unless a different reasonable period is appropriate. The Rule requires that notice advise of the intended transfer of documents unless the client gives contrary direction, and that the client has the right to give a contrary direction in relation to conduct of their affairs and delivery of documents (r 6.1.1-6.1.2). For clients on whose behalf the solicitor holds money in trust or under the solicitor’s control, the notice must state the balance, the solicitor’s intention to transfer the account to the acquiring solicitor unless advised otherwise, and the client’s right to give contrary direction as to how the account should be dealt with (r 6.2.1-6.2.3). A potential trap is failing to give the specific monetary information required in r 6.2.1 when trust money is involved. Another trap is treating admission of a new partner as a transfer; r 6.3 excludes the notice obligation where a new partner is admitted and the partnership continues to conduct the practice.
Debt collection agency use of business name and supervision: r 7.1 prohibits use of the solicitor’s business name or stationery by a debt collection or mercantile agent in a way likely to mislead the public. r 7.2 then requires written disclosure of the solicitor’s relationship to the agent to the client, communication of any information required by relevant legislation and these Rules, maintenance of direct control and supervision of any proceedings or correspondence, and accounting for money recovered. A common compliance failure would be to allow agent stationery or co‑branded materials that give the impression the agent is the solicitor or that obscure who is actually acting. Another practical difficulty is ensuring ongoing direct control and supervision of correspondence or proceedings when much of the operational work is channelled through an agent.
Concurrent businesses: r 8.1 requires separate files, records and accounts and disclosure to clients where the solicitor has a financial or other interest in a related business. The Rules define engagement in another business by reference to qualitative thresholds,"significant or of relatively substantial value" (r 8.2.1), "material control" (r 8.2.2), and "substantial" share of income (r 8.2.3). Those qualitative phrases create judgement calls for solicitors and their compliance officers. Mistakenly treating a material interest as immaterial could expose a solicitor to breach where a client later alleges impaired independent service under r 8.1.4.
Business name legibility: r 9 requires the firm or business name to be mentioned in legible characters on all communications written in the course of legal practice. This extends to email footers, letterheads, client engagement letters and other written communications. Non‑compliance is often inadvertent,small fonts, poor contrast, or omissions in templates will not satisfy the rule.
Litigation lending withdrawals: r 10.1 restricts permitted withdrawals from a client’s litigation lending account to reimbursement of disbursements already paid and payment of third party accounts on behalf of the client, and r 10.2 requires that all withdrawals be according to the client’s instructions. A key trap is using litigation lending funds for purposes outside those two categories, or making withdrawals without contemporaneous client instructions. The rule expressly contemplates payment to a former solicitor as a permitted third party payment where such a payment is required to obtain delivery of documents retained under lien (r 10.1.2), so practitioners must document the client instruction and the lien circumstances.
Loan and security documentation formalities: r 11 contains multiple detailed requirements that are often overlooked. Identity verification must use the Verification of Identity Standard in Schedule 8 to the Model Participation Rules adopted under the Electronic Conveyancing National Law (r 11.2). The evidence of advice must be provided in the prescribed Law Society of NSW or Law Institute of Victoria forms depending on the solicitor’s practising certificate (r 11.3-11.7). Where an interpreter is present, the interpreter’s name must be recorded on the certificate and the interpreter must complete the prescribed statement (r 11.5). The solicitor must retain an acknowledgement in a specified form which must not be provided to the lender (r 11.6.1), along with copies of the certificate and a list of loan and security documents (r 11.6.2-11.6.4). Non‑compliance can arise through using the wrong jurisdictional form, failing to verify identity to the prescribed standard, providing the acknowledgement to the lender contrary to r 11.6.1, or failing to retain the required documents on file.
Prohibition on aiding non‑conforming evidence: r 11.8 forbids a solicitor from aiding, abetting, counselling or procuring another solicitor to provide evidence of advice that does not conform with the rule. A practical consequence is that if a solicitor refers a client to another practitioner for the purpose of obtaining a certificate, the referring solicitor must ensure the certificate meets the Rule’s requirements. Failure to do so would run counter to r 11.8.
Jurisdictional form differences: r 11.7 imposes different form obligations for NSW and Victorian practising certificate holders. Using the incorrect form for the jurisdiction of the practising certificate held is a straightforward compliance error that the Rules explicitly prohibit.
Document retention and non-disclosure of acknowledgement to lender: r 11.6.1 includes the proviso that the acknowledgement must not be provided by the solicitor to the lender. Misunderstanding that instruction and delivering that acknowledgement to a lender would be non‑compliance evident on inspection.
In short, the Rules are precise about form, content and retention. The frequent sources of non‑compliance are failure to use prescribed forms, inadequate identity verification, insufficient client notices on transfers and mishandling of litigation lending withdrawals.