ACTIn ForceAct
Information Privacy Act 2014
Part 15 Access to, and correction of, personal information
Start here
Get a plain-English read of Part 1
Turn the raw legal text into a practical explanation grounded in Information Privacy Act 2014.
Part 1.5 Access to, and correction of, personal information
Section 13
page 62 Information Privacy Act 2014
Effective: 16/12/25
R13
16/12/25
Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au
Notification of correction to third parties
13.2 If—
(a) the public sector agency corrects personal information about an
individual that the agency previously disclosed to another public
sector agency; and
(b) the individual requests the agency to notify the other public
sector agency of the correction;
the agency must take reasonable steps to give the notification unless
it is impracticable or unlawful to do so.
Refusal to correct information
13.3 If the public sector agency refuses to correct the personal information
as requested by the individual, the agency must give the individual a
written notice that sets out—
(a) the reasons for the refusal except to the extent that it would be
unreasonable to do so; and
(b) the mechanisms available to complain about the refusal; and
(c) any other matter prescribed by regulation.
Request to associate a statement
13.4 If—
(a) the public sector agency refuses to correct the personal
information as requested by the individual; and
(b) the individual requests the agency to associate with the
information a statement that the information is inaccurate,
out-of-date, incomplete, irrelevant or misleading;
the agency must take reasonable steps to associate the statement in a
way that will make the statement apparent to users of the information.
Territory privacy principles Schedule 1
Access to, and correction of, personal information Part 1.5
Section 13
R13
16/12/25
Information Privacy Act 2014
Effective: 16/12/25
page 63
Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au
Dealing with requests
13.5 If a request is made under TPP 13.1 or TPP 13.4, the public sector
agency—
(a) must respond to the request within 30 days after the day the
request is made; and
(b) must not charge the individual for the making of the request, for
correcting the personal information or for associating the
statement with the personal information.
Note The equivalent provision in the Commonwealth APPs includes a
provision applying to certain private sector entities (see
Commonwealth APP 13, s 13.5 (a) (ii)).
Dictionary
page 64 Information Privacy Act 2014
Effective: 16/12/25
R13
16/12/25
Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au
Dictionary
(see s 3)
Note 1 The Legislation Act contains definitions and other provisions relevant to
this Act.
Note 2 For example, the Legislation Act, dict, pt 1, defines the following terms:
• ACT
• administrative unit
• Coroner’s Court
• corporation
• Corporations Act
• document
• DPP
• exercise (a function)
• external territory
• function
• human rights commission
• individual
• integrity commission
• judge
• magistrate
• Magistrates Court
• Minister (see s 162)
• Office of the Legislative Assembly
• officer of the Assembly
• State
• statutory office-holder
• Supreme Court
• territory authority
• territory instrumentality
• tribunal
• working day.
Dictionary
R13
16/12/25
Information Privacy Act 2014
Effective: 16/12/25
page 65
Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au
act—see section 10.
ACT court—
(a) means the Supreme Court, Magistrates Court, Coroner’s Court
or a tribunal; and
(b) includes a judge, magistrate, tribunal member and any other
person exercising a function of the court or tribunal in relation
to the hearing or determination of a matter before it.
Australian law, for schedule 1 (Territory privacy principles)—see
section 14.
breach, a TPP—see section 12.
collects, personal information, for schedule 1 (Territory privacy
principles)—see section 15.
Commonwealth Act means the Privacy Act 1988 (Cwlth).
Commonwealth APPs means the Australian privacy principles set
out in the Commonwealth Act, schedule 1.
complainant, in relation to a privacy complaint—see section 33.
conciliation, of a privacy complaint, for division 6.3A (Conciliation
of privacy complaints)—see section 44A.
conciliation agreement, for division 6.3A (Conciliation of privacy
complaints)—see section 44F (1).
consent means express or implied consent.
contracted service provider—
(a) means a person engaged under a government contract to provide
services to the Territory or a public sector agency; and
(b) includes a subcontractor in relation to the contract.
court or tribunal order, for schedule 1 (Territory privacy
principles)—see section 14.
Dictionary
page 66 Information Privacy Act 2014
Effective: 16/12/25
R13
16/12/25
Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au
de-identified, personal information, for schedule 1 (Territory privacy
principles)—see section 18.
doing, an act—see section 10 (2).
enforcement body, for schedule 1 (Territory privacy principles)—see
section 14.
enforcement-related activity, for schedule 1 (Territory privacy
principles)—see section 14.
generally available publication means a magazine, book, article,
newspaper or other publication that is, or will be, generally available
to members of the public—
(a) whether or not it is published in print, electronically or in any
other form; and
(b) whether or not it is available on the payment of a fee.
government contract means a contract, to which the Territory or a
public sector agency is a party, under which services are to be
provided to—
(a) the Territory or agency; or
(b) another entity in relation to the exercise of the agency’s
functions.
holds, personal information, for schedule 1 (Territory privacy
principles)—see section 16.
information privacy commissioner means—
(a) the Information Privacy Commissioner appointed under
section 26; or
(b) if an appointment is not made under section 26, the person
exercising 1 or more functions under an arrangement mentioned
in section 28.
interference, with an individual’s privacy—see section 11.
Dictionary
R13
16/12/25
Information Privacy Act 2014
Effective: 16/12/25
page 67
Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au
misconduct, of a person includes fraud, negligence, default, breach
of trust, breach of duty, breach of discipline by or any other
misconduct of the person in the exercise of the person’s functions as
a public official.
overseas recipient, in relation to personal information—see TPP 8.1.
parties, to the conciliation of a privacy complaint, for division 6.3A
(Conciliation of privacy complaints)—see section 44A.
permitted general situation, in relation to the collection, use or
disclosure of personal information, for schedule 1 (Territory privacy
principles)—see section 19.
personal information—see section 8.
practice—see section 10.
privacy complaint—see section 33.
public sector agency—see section 9.
record—
(a) includes—
(i) a document; or
(ii) an electronic or other device; and
(b) does not include—
(i) a generally available publication; or
(ii) anything kept in a library, art gallery or museum for the
purposes of reference, study or exhibition; or
(iii) a record open to public access under the Territory Records
Act 2002, part 3; or
(iv) a letter or other item in the course of being sent by post.
Note Document—see the Legislation Act, dictionary, pt 1.
Dictionary
page 68 Information Privacy Act 2014
Effective: 16/12/25
R13
16/12/25
Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au
related body corporate, for schedule 1 (Territory privacy
principles)—see the Corporations Act, section 9.
respondent, in relation to a privacy complaint—see section 33.
sensitive information, for schedule 1 (Territory privacy principles)—
see section 14.
solicits, personal information, for schedule 1 (Territory privacy
principles)—see section 17.
subcontractor, in relation to a government contract—see
section 21 (4) (Privacy protection requirements for government
contracts).
territory record, for schedule 1 (Territory privacy principles)—see
the Territory Records Act 2002, section 9 (3).
TPP code—see section 49.
TPP privacy policy, for schedule 1 (Territory privacy principles)—
see TPP 1.3.
TPPs—see section 13 (Territory privacy principles).
Endnotes
About the endnotes 1
R13
16/12/25
Information Privacy Act 2014
Effective: 16/12/25
page 69
Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au
Endnotes
1 About the endnotes
Amending and modifying laws are annotated in the legislation history and the
amendment history. Current modifications are not included in the republished law
but are set out in the endnotes.
Not all editorial amendments made under the Legislation Act 2001, part 11.3 are
annotated in the amendment history. Full details of any amendments can be
obtained from the Parliamentary Counsel’s Office.
Uncommenced amending laws are not included in the republished law. The details
of these laws are underlined in the legislation history. Uncommenced expiries are
underlined in the legislation history and amendment history.
If all the provisions of the law have been renumbered, a table of renumbered
provisions gives details of previous and current numbering.
The endnotes also include a table of earlier republications.
2 Abbreviation key
A = Act NI = Notifiable instrument
AF = Approved form o = order
am = amended om = omitted/repealed
amdt = amendment ord = ordinance
AR = Assembly resolution orig = original
ch = chapter par = paragraph/subparagraph
CN = Commencement notice pres = present
def = definition prev = previous
DI = Disallowable instrument (prev...) = previously
dict = dictionary pt = part
disallowed = disallowed by the Legislative r = rule/subrule
Assembly reloc = relocated
div = division renum = renumbered
exp = expires/expired R[X] = Republication No
Gaz = gazette RI = reissue
hdg = heading s = section/subsection
IA = Interpretation Act 1967 sch = schedule
ins = inserted/added sdiv = subdivision
LA = Legislation Act 2001 SL = Subordinate law
LR = legislation register sub = substituted
LRA = Legislation (Republication) Act 1996 underlining = whole or part not commenced
mod = modified/modification or to be expired
Endnotes
3 Legislation history
page 70 Information Privacy Act 2014
Effective: 16/12/25
R13
16/12/25
Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au
3 Legislation history
Information Privacy Act 2014 A2014-24
notified LR 11 June 2014
s 1, s 2 commenced 11 June 2014 (LA s 75 (1))
remainder commenced 1 September 2014 (s 2 and CN2014-10)
as amended by
Justice and Community Safety Legislation Amendment Act 2014
(No 2) A2014-49 sch 1 pt 1.10
notified LR 10 November 2014
s 1, s 2 commenced 10 November 2014 (LA s 75 (1))
sch 1 pt 1.10 commenced 17 November 2014 (s 2)
Judicial Commissions Amendment Act 2015 A2015-1 sch 1 pt 1.4
(as am by A2015-52 s 28)
notified LR 25 February 2015
s 1, s 2 commenced 25 February 2015 (LA s 75 (1))
sch 1 pt 1.4 commenced 1 February 2017 (s 2 (as am by A2015-52
s 28))
Statute Law Amendment Act 2015 A2015-15 sch 3 pt 3.8
notified LR 27 May 2015
s 1, s 2 commenced 27 May 2015 (LA s 75 (1))
sch 3 pt 3.8 commenced 10 June 2015 (s 2)
Courts Legislation Amendment Act 2015 (No 2) A2015-52 pt 10
notified LR 26 November 2015
s 1, s 2 commenced 26 November 2015 (LA s 75 (1))
pt 10 (s 28) commenced 10 December 2015 (s 2 (2))
Note Pt 10 (s 28) only amends the Judicial Commissions
Amendment Act 2015 A2015-1
Freedom of Information Act 2016 A2016-55 sch 4 pt 4.18 (as am by
A2017-14 s 19)
notified LR 26 August 2016
s 1, s 2 commenced 26 August 2016 (LA s 75 (1))
sch 4 pt 4.18 commenced 1 January 2018 (s 2 as am by A2017-14
s 19)
Endnotes
Legislation history 3
R13
16/12/25
Information Privacy Act 2014
Effective: 16/12/25
page 71
Authorised by the ACT Parliamentary Counsel—also accessible at www.legislation.act.gov.au
Justice and Community Safety Legislation Amendment Act 2017
A2017-5 sch 1 pt 1.6
notified LR 23 February 2017
s 1, s 2 commenced 23 February 2017 (LA s 75 (1))
sch 1 pt 1.6 commenced 2 March 2017 (s 2 (3))
Justice and Community Safety Legislation Amendment Act 2017
(No 2) A2017-14 s 19
notified LR 17 May 2017
s 1, s 2 commenced 17 May 2017 (LA s 75 (1))
s 19 commenced 24 May 2017 (s 2 (1))
Note This Act only amends the Freedom of Information Act 2016
A2016-55.
Integrity Commission Act 2018 A2018-52 sch 1 pt 1.13 (as am by
A2019-18 s 4)
notified LR 11 December 2018
s 1, s 2 commenced 11 December 2018 (LA s 75 (1))
sch 1 pt 1.13 commenced 1 July 2019 (s 2 (1) as am by A2019-18 s 4)
Integrity Commission Amendment Act 2019 A2019-18 s 4
notified LR 14 June 2019
s 1, s 2 commenced 14 June 2019 (LA s 75 (1))
s 4 commenced 1 July 2019 (s 2 (1))
Note This Act only amends the Integrity Commission Act 2018
A2018-52.
Statute Law Amendment Act 2021 A2021-12 sch 3 pt 3.26
notified LR 9 June 2021
s 1, s 2 commenced 9 June 2021 (LA s 75 (1))
sch 3 pt 3.26 commenced 23 June 2021 (s 2 (1))
Crimes Legislation Amendment Act 2024 (No 2) A2024-16
sch 1 pt 1.1
notified LR 19 April 2024
s 1, s 2 commenced 19 April 2024 (LA s 75 (1))
sch 1 pt 1.1 commenced 26 April 2024 (s 2)
Endnotes