sec.178How QCAT may dispose of complaint

### sec.178 How QCAT may dispose of complaint After the hearing of a privacy complaint referred to QCAT, QCAT may make 1 or more of the following orders— an order that the breach the subject of the complaint, or part of the complaint, has been substantiated, together with, if considered appropriate, an order in accordance with 1 or more of the following— that the respondent must not repeat or continue the act or practice the subject of the complaint; that the respondent must engage in a stated reasonable act or practice to compensate for loss or damage suffered by the complainant; that the respondent must apologise to the complainant for the act or practice the subject of the complaint; that the respondent must make stated amendments of documents it holds; that the respondent is liable to pay the complainant a stated amount, of not more than $100,000 to compensate the complainant for loss or damage suffered by the complainant because of the act or practice the subject of the complaint, including for any injury to the complainant’s feelings or humiliation suffered by the complainant; an order that the breach the subject of the complaint, or part of the complaint, has been substantiated together with an order that no further action is required to be taken; an order that the breach the subject of the complaint, or part of the complaint, has not been substantiated, together with an order that the complaint or part is dismissed; an order that the complainant be reimbursed for expenses reasonably incurred in connection with making the complaint. s 178 amd 2023 No. 32 s 55 - (a) an order that the breach the subject of the complaint, or part of the complaint, has been substantiated, together with, if considered appropriate, an order in accordance with 1 or more of the following— (i) that the respondent must not repeat or continue the act or practice the subject of the complaint; (ii) that the respondent must engage in a stated reasonable act or practice to compensate for loss or damage suffered by the complainant; (iii) that the respondent must apologise to the complainant for the act or practice the subject of the complaint; (iv) that the respondent must make stated amendments of documents it holds; (v) that the respondent is liable to pay the complainant a stated amount, of not more than $100,000 to compensate the complainant for loss or damage suffered by the complainant because of the act or practice the subject of the complaint, including for any injury to the complainant’s feelings or humiliation suffered by the complainant; - (i) that the respondent must not repeat or continue the act or practice the subject of the complaint; - (ii) that the respondent must engage in a stated reasonable act or practice to compensate for loss or damage suffered by the complainant; - (iii) that the respondent must apologise to the complainant for the act or practice the subject of the complaint; - (iv) that the respondent must make stated amendments of documents it holds; - (v) that the respondent is liable to pay the complainant a stated amount, of not more than $100,000 to compensate the complainant for loss or damage suffered by the complainant because of the act or practice the subject of the complaint, including for any injury to the complainant’s feelings or humiliation suffered by the complainant; - (b) an order that the breach the subject of the complaint, or part of the complaint, has been substantiated together with an order that no further action is required to be taken; - (c) an order that the breach the subject of the complaint, or part of the complaint, has not been substantiated, together with an order that the complaint or part is dismissed; - (d) an order that the complainant be reimbursed for expenses reasonably incurred in connection with making the complaint. - (i) that the respondent must not repeat or continue the act or practice the subject of the complaint; - (ii) that the respondent must engage in a stated reasonable act or practice to compensate for loss or damage suffered by the complainant; - (iii) that the respondent must apologise to the complainant for the act or practice the subject of the complaint; - (iv) that the respondent must make stated amendments of documents it holds; - (v) that the respondent is liable to pay the complainant a stated amount, of not more than $100,000 to compensate the complainant for loss or damage suffered by the complainant because of the act or practice the subject of the complaint, including for any injury to the complainant’s feelings or humiliation suffered by the complainant;