sec.861Dealing with complaints

### sec.861 Dealing with complaints The registrar must— promptly assess the complaint; and deal with the complaint in the way the registrar considers most appropriate. Without limiting subsection (1) (b) , the registrar may take all or any of the following actions— require the complainant to give further particulars of the complaint; refer the complaint to an inspector for investigation under chapter 13 , part 2 ; if the complaint relates to conduct that could, if proved, constitute a contravention of part 11 , division 6 —investigate the complaint under part 11 , division 6 , subdivision 8 ; if the complaint relates to conduct that could, if proved, constitute an offence against an Act or a law of another State or the Commonwealth—refer the matter of the suspected offence to the commissioner of the police service or the commissioner of a police force or service of another State or the Commonwealth; notify the Minister of the complaint. The registrar may take no action, or decide to take no further action, in relation to the complaint only if— the complaint is not verified by statutory declaration; or further particulars relating to the complaint are not given under subsection (2) (a) ; or the registrar is satisfied— the complaint is frivolous or vexatious; or dealing with the complaint would be an unjustifiable use of resources. (sec.861-ssec.1) The registrar must— promptly assess the complaint; and deal with the complaint in the way the registrar considers most appropriate. (sec.861-ssec.2) Without limiting subsection (1) (b) , the registrar may take all or any of the following actions— require the complainant to give further particulars of the complaint; refer the complaint to an inspector for investigation under chapter 13 , part 2 ; if the complaint relates to conduct that could, if proved, constitute a contravention of part 11 , division 6 —investigate the complaint under part 11 , division 6 , subdivision 8 ; if the complaint relates to conduct that could, if proved, constitute an offence against an Act or a law of another State or the Commonwealth—refer the matter of the suspected offence to the commissioner of the police service or the commissioner of a police force or service of another State or the Commonwealth; notify the Minister of the complaint. (sec.861-ssec.3) The registrar may take no action, or decide to take no further action, in relation to the complaint only if— the complaint is not verified by statutory declaration; or further particulars relating to the complaint are not given under subsection (2) (a) ; or the registrar is satisfied— the complaint is frivolous or vexatious; or dealing with the complaint would be an unjustifiable use of resources. - (a) promptly assess the complaint; and - (b) deal with the complaint in the way the registrar considers most appropriate. - (a) require the complainant to give further particulars of the complaint; - (b) refer the complaint to an inspector for investigation under chapter 13 , part 2 ; - (c) if the complaint relates to conduct that could, if proved, constitute a contravention of part 11 , division 6 —investigate the complaint under part 11 , division 6 , subdivision 8 ; - (d) if the complaint relates to conduct that could, if proved, constitute an offence against an Act or a law of another State or the Commonwealth—refer the matter of the suspected offence to the commissioner of the police service or the commissioner of a police force or service of another State or the Commonwealth; - (e) notify the Minister of the complaint. - (a) the complaint is not verified by statutory declaration; or - (b) further particulars relating to the complaint are not given under subsection (2) (a) ; or - (c) the registrar is satisfied— (i) the complaint is frivolous or vexatious; or (ii) dealing with the complaint would be an unjustifiable use of resources. - (i) the complaint is frivolous or vexatious; or - (ii) dealing with the complaint would be an unjustifiable use of resources. - (i) the complaint is frivolous or vexatious; or - (ii) dealing with the complaint would be an unjustifiable use of resources.