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Human Rights Commission Act 2005
47Outline—div 4.2
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47 Outline—div 4.2
(1) This division sets out how the commission deals with the complaints
it receives.
(2) In summary, complaints may, but need not, go through the following
steps:
(a) allocation;
(b) consideration;
(c) conciliation;
(d) closure;
(e) reporting.
(3) Complaints need not go through the steps mentioned in subsection (2)
in the order they appear in that subsection.
(4) Also, a complaint may be referred to another entity under section 52A
(Referral to appropriate statutory office-holder).
Note If the health services commissioner receives a complaint about a health
practitioner, the commissioner must tell the national board for the
practitioner’s health profession about the complaint. The national board
and commissioner must try to reach agreement about how the complaint
is to be dealt with (see Health Practitioner Regulation National Law
(ACT), s 150).