Part 5 Application of Ombudsman Act
23 Who is an agency service provider
(1) A person is an agency service provider if the person enters into a contract with the National Agency to provide goods or services for or on behalf of the National Agency to another person who is not a department of a participating jurisdiction, prescribed authority or the government of a participating jurisdiction.
(2) A person is also an agency service provider if—
(a) the person enters into a contract (the subcontract) with an agency service provider mentioned in subsection (1) (the head contractor); and
(b) under the subcontract, the person provides, for or on behalf of the head contractor, the goods or services the head contractor is to provide under a contract mentioned in subsection (1).
24 Application of Ombudsman Act
For the purposes of section 235(2)(b) of the Law, this Part sets out modifications of the Ombudsman Act as it applies as a law of a participating jurisdiction for the purposes of the national registration and accreditation scheme.
25 References in Ombudsman Act to particular terms
[s 25]
The Ombudsman Act applies as if—
(a) a reference to the Minister or the responsible Minister were a reference to a member of the Ministerial Council nominated by that Council; and
(b) a reference to the Governor-General were a reference to the Ministerial Council; and
(c) a reference to the Information Commissioner were a reference to the National Health Practitioner Privacy Commissioner; and
(d) a reference to the Commonwealth or the Government of the Commonwealth were a reference to a participating jurisdiction or the Government of a participating jurisdiction; and
(e) a reference to the Prime Minister were a reference to a member of the Ministerial Council nominated by that Council; and
(f) a reference to the Parliament were a reference to a relevant Parliament; and
(g) a reference to the Administrative Appeals Tribunal were a reference to a relevant tribunal; and
(h) a reference to the Federal Court were a reference to the Supreme Court, or another court of competent jurisdiction, of a participating jurisdiction; and
(i) a reference to any other office holder or body of the Commonwealth were a reference to the equivalent office holder or body of a participating jurisdiction; and
(j) a reference to a Commonwealth service provider were a reference to an agency service provider; and
(k) a reference to an arrangement or communication between a Commonwealth Minister and a Minister of a State or Territory included a reference to an arrangement or communication between Ministers of States and Territories.
26 Modifications relating to National Agency and National Boards
The Ombudsman Act applies as if it were modified to provide that—
(a) it applies only in relation to—
(i) prescribed authorities; and
(ii) agency service providers; and
(b) the prescribed authorities are—
Reg. 26(b)(i) revoked by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(ii) the National Agency; and
Reg. 26(b)(iii) amended by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(iii) the Agency Board; and
(iv) each of the National Boards; and
Reg. 26(b)(v) inserted by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(v) each accreditation authority; and
Reg. 26(b)(vi) inserted by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(vi) if the National Board appoints a person to conduct an examination or assessment of an individual under sections 54 or 59 of the Law—the person; and
Reg. 26(b)(vii) inserted by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(vii) if the National Board appoints a person to conduct an examination or assessment of an applicant for registration under section 80(3)(a) of the Law—the person; and
Reg. 26(b)(viii) inserted by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(viii) a specialist medical college in relation to an approved program of study provided by the college; and
(c) the following are not listed entities for the purposes of the Public Governance, Performance and Accountability Act 2013—
(i) the National Health Practitioner Ombudsman;
(ii) a prescribed authority; and
(d) a reference in the Act to the principal officer of a prescribed authority is a reference to—
Reg. 26(d)(i) revoked by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(ii) for the National Agency, the chief executive officer of the National Agency; and
Reg. 26(d)(iii) amended by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(iii) for the Agency Board, the Chairperson of the Agency Board; and
Reg. 26(d)(iv) amended by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(iv) for a National Board, the Chairperson of the National Board; and
Reg. 26(d)(v) inserted by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(v) for an accreditation committee—the Chairperson of the committee; and
Reg. 26(d)(vi) inserted by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(vi) for an external accreditation entity—the chief executive officer of the entity; and
Reg. 26(d)(vii) inserted by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(vii) for a prescribed authority specified in paragraph (b)(vi) or (vii)—the chief executive officer of the authority; and
Reg. 26(d)(viii) inserted by No. 1/2023 reg. 3(Sch. 1 cl. 3).
(viii) for a specialist medical college specified in paragraph (b)(viii)—
(A) the chief executive officer of the college; or
(B) if there is no chief executive officer—the president of the college.
Note. As the Act applies only in relation to the National Agency, the Agency Board, National Boards, accreditation authorities, entities appointed to conduct certain examinations or assessments and specialist medical colleges in certain circumstances, certain provisions of the Act, including, for example, provisions providing for the Defence Force Ombudsman and Postal Industry Ombudsman do not apply.
Note to Reg. 26 amended by No. 1/2023 reg. 3(Sch. 1 cl. 3).
27 Modifications relating to appointment of National Health Practitioner Ombudsman and staff
[s 27]
The Ombudsman Act applies as if it were modified—
(a) so that the provisions of the Act providing for the appointment of the Ombudsman and the conditions of service of the Ombudsman (other than the provisions providing for the appointment of an acting Ombudsman) do not apply; and
(b) so that the provisions of the Act providing for the appointment of a deputy Ombudsman do not apply; and
(c) so that the provisions of the Act relating to the removal and retirement of the Ombudsman on the grounds of invalidity do not apply; and
(d) to provide that the National Health Practitioner Ombudsman is appointed with the remuneration, and on the terms and conditions, decided by the Ministerial Council; and
(e) so that the National Health Practitioner Ombudsman may—
(i) be suspended from office by the Ministerial Council without the need for a statement of the grounds of the suspension to be laid before a relevant Parliament; and
(ii) be removed from office by the Ministerial Council on the ground of misbehaviour or physical or mental incapacity without the need for an address being presented to a relevant Parliament; and
(f) to provide that the National Health Practitioner Ombudsman may, for the purposes of performing the Ombudsman’s functions or powers—
(i) employ staff in a way the Ombudsman considers appropriate; and
Part 5 Application of Ombudsman Act
[s 28]
(ii) engage contractors or consultants in a way the Ombudsman considers appropriate; and
(iii) enter into arrangements with another entity relating to the provision of staff or other resources by that entity to the Ombudsman; and
(iv) delegate all or any of the functions or powers to any person the Ombudsman considers appropriate.
28 Modifications about financial matters
The Ombudsman Act applies as if it were modified to provide that the National Health Practitioner Ombudsman must—
(a) ensure the Ombudsman’s operations are carried out efficiently, effectively and economically; and
(b) keep proper books and records in relation to the funds held by the Ombudsman; and
(c) ensure expenditure is made from the funds held by the Ombudsman only for lawful purposes and, as far as possible, reasonable value is obtained for amounts expended from the funds; and
(d) ensure the Ombudsman’s procedures, including internal control procedures, afford adequate safeguards with respect to—
(i) the correctness, regularity and propriety of payments made from the funds held by the Ombudsman; and
(ii) receiving and accounting for payments made to the Ombudsman; and
(iii) prevention of fraud or mistake; and
(e) take any action necessary to ensure the preparation of accurate financial statements in accordance with Australian Accounting Standards for inclusion in the annual report mentioned in section 29; and
Part 5 Application of Ombudsman Act
[s 29]
(f) take any action necessary to facilitate the audit of the financial statements; and
(g) arrange for any further audit by a qualified person of records kept by the Ombudsman in relation to the funds held by the Ombudsman, if directed to do so by the Ministerial Council.
29 Modifications about annual report
The Ombudsman Act applies as if it were modified to provide that—
(a) the National Health Practitioner Ombudsman must, within 3 months after the end of each financial year, submit an annual report for the financial year to the Ministerial Council; and
(b) the annual report must include—
(i) a financial statement for the period to which the report relates that—
(A) has been prepared in accordance with Australian Accounting Standards; and
(B) has been audited by the Auditor-General (however described) of a State or Territory, or an auditor employed, appointed or otherwise engaged by an Auditor-General; and
(ii) a report about the performance of the Ombudsman’s functions under the Act during the period to which the report relates; and
(c) each member of the Ministerial Council must lay a copy of the annual report before each House of the Parliament of the jurisdiction the member represents.
30 Miscellaneous modifications
The Ombudsman Act applies—
(a) as if it were modified so that provisions of the Act relating to the Integrity Commissioner do not apply; and
(b) as if the requirement to give a report under the Public Governance, Performance and Accountability Act 2013, section 46 does not apply; and
(c) as if the requirement to observe confidentiality under the Act—
(i) applies to any person performing functions under the Act; but
(ii) does not prevent a member of the Ministerial Council making a record of, or divulging or communicating to another member of the Ministerial Council, information acquired by the member in performing functions under the Act; and
(d) with any other modifications that are necessary.
31 Regulations
The Regulations made under the Ombudsman Act, other than provisions providing for witness expenses, do not apply.