34FAttendance at conciliation

34F Attendance at conciliation (1) A party to a conciliation of a consumer complaint— (a) must attend the conciliation; and (b) if the commissioner agrees—may attend the conciliation by telephone or other electronic means. (2) A party to a conciliation must not be represented by a lawyer unless— (a) another party to the conciliation is a lawyer; or (b) each party to the conciliation agrees; or (c) the commissioner is satisfied that the party would be unfairly disadvantaged if not represented by a lawyer. (3) However, a person other than a lawyer may attend the conciliation on behalf of the consumer who made the complaint if— (a) the consumer is a child or person with disability; or (b) the commissioner agrees to the person attending the conciliation on behalf of the consumer. (4) Also, the consumer may be accompanied by another person at the conciliation if the commissioner agrees.