ACTIn ForceAct
Fair Trading (Australian Consumer Law) Act 1992
34DConciliation
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34D Conciliation The commissioner may conciliate a consumer complaint, or part of a consumer complaint, if— (a) the commissioner is satisfied that the matters raised by the complaint, or part of the complaint, are appropriate for conciliation; and Example A consumer complaint is not appropriate for conciliation if it is before the ACAT or if the conduct complained about may constitute a criminal offence. (b) the consumer who made the complaint agrees.