21Specific licence conditions

21 Specific licence conditions Without limiting the generality of section 20, the conditions on a licence may include provisions— S. 21(a) amended by No. 62/2001 s. 70(d). (a) requiring the licensee to pay specified fees and charges in respect of the licence to the Commission; (b) requiring the licensee to enter into agreements on specified terms or on terms of a specified type; (c) requiring a retailer to have such agreements with one or more distribution companies as are necessary to ensure that, subject this Act, electricity is distributed or supplied to the extent necessary to enable the retailer to sell electricity to its customers; (d) requiring a distribution company to have such agreements with retailers as are necessary to ensure that, subject to this Act, electricity is distributed or supplied to the extent necessary to enable the retailers to sell electricity to their customers; (e) requiring a distribution company— (i) to prepare standard agreements for the purposes of paragraphs (c) and (d); and S. 21(e)(ii) amended by No. 62/2001 s. 70(d). (ii) to submit those standard agreements to the Commission for approval; and S. 21(e)(iii) amended by No. 62/2001 s. 70(d). (iii) to offer a standard agreement approved by the Commission to a retailer for the purposes of paragraphs (c) and (d); (f) subject to section 47, requiring a retailer to enter into an agreement with the State for the provision of community services; (g) requiring a distribution company to comply with requirements relating to the provision of public lighting; S. 21(h) repealed by No. 23/2009 s. 8. S. 21(i) repealed by No. 23/2009 s. 8. (j) requiring the licensee to inform customers from time to time of the arrangements in place or proposed to be in place to allow them to elect to become a customer of another licensee; S. 21(k) amended by Nos 62/2001 s. 70(d), 85/2001 s. 5. (k) requiring a licensee to give notice to customers of the existence of deemed contracts under section 39 and the methods by which those contracts may be terminated and requiring the licensee to provide for cooling-off periods approved by the Commission for the termination of those contracts; S. 21(l) amended by Nos 62/2001 s. 70(d), 75/2004 s. 12(a). (l) requiring the licensee to observe specified Orders in Council, industry codes, standards, rules and guidelines, with such modifications or exemptions as may be specified by the Commission; (m) requiring the licensee to maintain specified accounting records and to prepare accounts according to specified principles; (n) specifying requirements about the ownership of real or personal property used in or in connection with the carrying on of the activities authorised by the licence; (o) preventing the licensee from engaging in or undertaking specified business activities; (p) specifying methods or principles to be applied by the licensee in determining prices or charges; (q) specifying methods or principles to be applied in the conduct of activities authorised by the licence; (r) specifying procedures for variation or revocation of the licence; (s) specifying the procedures to apply if an administrator is appointed under section 34; S. 21(t) amended by Nos 62/2001 s. 70(d), 75/2004 s. 12(b). (t) requiring the licensee to provide, in the manner and form specified by the Commission, such information as the Commission may from time to time require; (u) requiring the licensee to develop, issue and comply with customer-related standards, procedures, policies and practices (including with respect to the payment of compensation to customers); S. 21(ua) inserted by No. 33/2021 s. 5. (ua) relating to— (i) the generation for supply or sale of electricity by means of a stand-alone power system; or (ii) the distribution of electricity by means of a stand-alone power system; or (iii) the supply or sale of electricity generated or distributed by means of a stand-alone power system; S. 21(ub) inserted by No. 33/2021 s. 5. (ub) regulating or prohibiting where a stand-alone power system may be installed or electricity generated by means of a stand-alone power system may be distributed or supplied or sold; S. 21(v) inserted by No. 40/2003 s. 13, repealed by No. 23/2009 s. 8, new s. 21(v) inserted by No. 37/2020 s. 5. (v) specifying requirements relating to the connection of supply of electricity to premises, including timeframes for the completion of— (i) connections or classes of connections of the supply of electricity under negotiated connection contracts— (A) to premises or classes of premises; or (B) to premises or classes of premises occupied, or to be occupied, by specified customers or classes of specified customers; and (ii) specified steps for the completion of connections or classes of connections referred to in subparagraph (i) under negotiated connection contracts; S. 21(w) inserted by No. 37/2020 s. 5, amended by No. 18/2024 s. 21(1). (w) specifying requirements relating to timeframes for the completion of connections of supply of electricity to premises, including timeframes referred to in paragraph (v); S. 21(x) inserted by No. 18/2024 s. 21(2). (x) requiring a licensee who was a failed retailer or was or is an associate of a failed retailer to pay a proportion or the whole of the costs of a prior RoLR event as determined by the AER in accordance with section 170 of the National Energy Retail Law (Victoria). S. 22 amended by Nos 32/2001 s. 28(2), 62/2001 s. 70(d), substituted by Nos 62/2001 s. 73, 41/2021 s. 43.