sec.334Early termination of particular negotiated retail contracts

### sec.334 Early termination of particular negotiated retail contracts This section applies in relation to a negotiated retail contract between a relevant customer and a retail entity, entered into before or during the relevant period, if— during the relevant period, the retail entity notified the customer that the entity’s charges for the provision of customer retail services to the customer under the contract were to increase; and the increased charges under the contract will be more than the notified prices. The customer may, within 20 business days after the end of the relevant period, terminate the contract by giving the retail entity written notice of the termination. Subsection (2) does not limit any other rights of the customer to terminate the contract. The termination takes effect 10 business days after the written notice is given to the retail entity. If the customer terminates the contract under subsection (2), the retail entity must not directly or indirectly charge the customer a fee for the early termination of the contract. Maximum penalty—500 penalty units. This section applies despite anything to the contrary in the contract. In this section— relevant customer means— a residential customer; or a small customer who is not a residential customer. relevant period means the period starting on 1 June 2012 and ending on the commencement of this section. s 334 ins 2012 No. 15 s 6 (sec.334-ssec.1) This section applies in relation to a negotiated retail contract between a relevant customer and a retail entity, entered into before or during the relevant period, if— during the relevant period, the retail entity notified the customer that the entity’s charges for the provision of customer retail services to the customer under the contract were to increase; and the increased charges under the contract will be more than the notified prices. (sec.334-ssec.2) The customer may, within 20 business days after the end of the relevant period, terminate the contract by giving the retail entity written notice of the termination. (sec.334-ssec.3) Subsection (2) does not limit any other rights of the customer to terminate the contract. (sec.334-ssec.4) The termination takes effect 10 business days after the written notice is given to the retail entity. (sec.334-ssec.5) If the customer terminates the contract under subsection (2), the retail entity must not directly or indirectly charge the customer a fee for the early termination of the contract. Maximum penalty—500 penalty units. (sec.334-ssec.6) This section applies despite anything to the contrary in the contract. (sec.334-ssec.7) In this section— relevant customer means— a residential customer; or a small customer who is not a residential customer. relevant period means the period starting on 1 June 2012 and ending on the commencement of this section. - (a) during the relevant period, the retail entity notified the customer that the entity’s charges for the provision of customer retail services to the customer under the contract were to increase; and - (b) the increased charges under the contract will be more than the notified prices. - (a) a residential customer; or - (b) a small customer who is not a residential customer.