Consumer Affairs and Fair Trading Act 1990
119Correction of errors
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119 Correction of errors (1) A person who disputes the accuracy or completeness of any information compiled by a reporting agency in relation to the person or included in a prescribed report relating to the person provided by a reporting agency or trader may, by written notice served on the agency or trader, object to the inaccuracy or incompleteness of the information. (2) If a person serves a notice of objection on a reporting agency or trader under subsection (1), the reporting agency or trader must, within a reasonable time, use their best endeavours to verify or supplement the information in accordance with good practice. (3) A reporting agency or trader who is served a notice of objection under subsection (1) must, within 30 days after service of the notice, give the person who made the objection a written response stating: (a) whether the agency or trader has made any alteration to the information relating to the person by amendment or supplementation to, or deletion from, the information; and (b) if an alteration to the information has been made by the agency or trader – the nature of the alteration. (4) If information is altered under this section by amendment, supplementation or deletion, the following provisions apply: (a) if the alteration is made by a reporting agency – the agency must give written notice of the alteration to: (i) every person provided by the agency with a prescribed report based on the information within 60 days before the making of the alteration; and (ii) every person provided by the agency with such a prescribed report before the commencement of that period and nominated by the person to whom the information relates;
Consumer Affairs and Fair Trading Act 1990 43 (b) if the alteration is made by a trader – the trader must give written notice of the alteration to every person provided by the trader with a prescribed report based on the information and nominated by the person to whom the information relates.