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Consumer Affairs and Fair Trading Act 1990
119Correction of errors
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119 Correction of errors
(1) A person who disputes the accuracy or completeness of any
information compiled by a reporting agency in relation to the person
or included in a prescribed report relating to the person provided by
a reporting agency or trader may, by written notice served on the
agency or trader, object to the inaccuracy or incompleteness of the
information.
(2) If a person serves a notice of objection on a reporting agency or
trader under subsection (1), the reporting agency or trader must,
within a reasonable time, use their best endeavours to verify or
supplement the information in accordance with good practice.
(3) A reporting agency or trader who is served a notice of objection
under subsection (1) must, within 30 days after service of the
notice, give the person who made the objection a written response
stating:
(a) whether the agency or trader has made any alteration to the
information relating to the person by amendment or
supplementation to, or deletion from, the information; and
(b) if an alteration to the information has been made by the
agency or trader – the nature of the alteration.
(4) If information is altered under this section by amendment,
supplementation or deletion, the following provisions apply:
(a) if the alteration is made by a reporting agency – the agency
must give written notice of the alteration to:
(i) every person provided by the agency with a prescribed
report based on the information within 60 days before
the making of the alteration; and
(ii) every person provided by the agency with such a
prescribed report before the commencement of that
period and nominated by the person to whom the
information relates;
Consumer Affairs and Fair Trading Act 1990 43
(b) if the alteration is made by a trader – the trader must give
written notice of the alteration to every person provided by
the trader with a prescribed report based on the information
and nominated by the person to whom the information relates.