30Provision of problem gambling counselling services

#### 30 Provision of problem gambling counselling services 30 Provision of problem gambling counselling services > > (1) The persons or bodies that are to provide problem gambling counselling services as referred to in section 72A of the Act include, but are not limited to, any person or body that receives funding from the Responsible Gambling Fund for the specific purpose of providing gambling-related counselling or treatment services. > > > (2) A casino operator is required to make available at all times to the patrons of the casino information as to the name and contact details of a problem gambling counselling service made available by a service provider. > > > (2A) The requirement in subclause (2) includes a requirement to make the information electronically available to the patrons of the casino by using the internet or other electronic means that are used for gaming at the casino and for transactions associated with gaming. > > > (3) A casino operator must also provide the information referred to in subclause (2)— > > > > > (a) to each person who is the subject of an exclusion order given on the voluntary application of the person under section 79(3) of the Act (such information being provided at the time the person becomes subject to the exclusion order or as soon as practicable after that time), and > > > > > (b) to any other person when requested to do so. > > > (4) A casino operator must display a notice that complies with subclause (5) in each part of the casino in which gaming machines are located. > > > > Maximum penalty—500 penalty units. > > > (5) The notice must contain the following information— > > > > > (a) the name and contact details of the problem gambling counselling service referred to in subclause (2), > > > > > (b) a statement advising patrons that an exclusion order under section 79 of the Act may be made on the voluntary application of a person. > > **cl 30:** Am 2022 No 36, Sch 2\[19\]; 2024 (374), Sch 1\[21\].