NTIn ForceAct
Building Act 1993
54FCommissioner of Residential Building Disputes
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54F Commissioner of Residential Building Disputes
(1) The Minister may appoint a person to be the Commissioner of
Residential Building Disputes.
(2) A person appointed to be the Commissioner holds office for
3 years, or the lesser period specified in the instrument of
appointment, and is eligible for reappointment.
(3) If the Minister does not appoint a person to be the Commissioner,
the person holding or occupying the office of Commissioner of
Consumer Affairs under the Consumer Affairs and Fair Trading
Act 1990 occupies the office of the Commissioner.
54FA Functions and powers of Commissioner
(1) The Commissioner has the following functions:
(a) to investigate and research matters relevant to persons who
may be affected by residential building contracts and
consumer guarantees;
(b) to publish reports and information about residential building
contracts and consumer guarantees;
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(c) to inform the public about provisions under this Act relating to
residential building contracts, consumer guarantees and
consumer guarantee disputes;
(d) to arrange for technical inspections of, and receive reports
about, prescribed residential building work carried out in
relation to a residential building and alleged by a current
owner of the building to be defective;
(e) to facilitate mediation and conciliation in relation to prescribed
residential building work;
(f) to hear and decide applications relating to consumer
guarantee disputes;
(g) to refer suspected contraventions of this Act to the Director;
(h) to report to the Minister on questions referred to the
Commissioner by the Minister and on other matters of
importance relating to the Commissioner's functions under this
Act;
(i) other functions conferred on the Commissioner under this or
any other Act.
(2) The Commissioner has the powers necessary for the performance
of the Commissioner's functions.
(3) The Commissioner may delegate to a person any of the
Commissioner's functions and powers under this or another Act.
54FB Technical inspection and report
(1) This section applies if a current owner of a residential building:
(a) alleges that prescribed residential building work carried out on
the building by a residential builder is defective; and
(b) makes the allegation:
(i) in an application to the Commissioner under
section 54FC(1); or
(ii) to the residential builder, either verbally or in writing,
without making an application under section 54FC(1).
(2) If the current owner makes the allegation as mentioned in
subsection (1)(b)(i), the Commissioner may take action under
subsection (4) at any time during the consideration of the
application under section 54FC(1).
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(3) If the current owner makes the allegation as mentioned in
subsection (1)(b)(ii), the current owner or the residential builder
may apply to the Commissioner to take action under subsection (4).
(4) The Commissioner may appoint a person with relevant
qualifications and expertise to conduct a technical inspection of the
residential building and give the Commissioner a report as to
whether the prescribed residential building work is defective.
(5) A regulation may prescribe matters for this section, including any of
(a) the procedures for the appointment of a person to conduct the
inspection and make the report;
(b) the qualifications of that person;
(c) the types of inspections that may be made;
(d) the matters to be taken into account in reporting whether
prescribed residential building work is defective;
(e) fees payable for an inspection and report.
54FC Application to Commissioner for decision
(1) A current owner of a residential building may, in the approved form
and within the prescribed effective period, apply to the
Commissioner for a decision about a consumer guarantee dispute.
(2) A consumer guarantee dispute is a dispute between a current
owner of a residential building and a residential builder who has
carried out prescribed residential building work in relation to the
building:
(a) about an alleged contravention of a consumer guarantee by
the residential builder; and
(b) in circumstances specified by regulation.
54FD Consumer guarantee dispute procedures generally
(1) The hearing of an application relating to a consumer guarantee
dispute must be conducted by the Commissioner with as little
formality and technicality, and with as much expedition, as a proper
consideration of the matter permits.
(2) The rules of evidence do not apply in relation to a consumer
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(3) The rules of natural justice apply in relation to a consumer
54FE Concurrent consumer guarantee disputes and other
contractual disputes
(1) This Division does not prevent:
(a) a contracting owner or contracting residential builder from
starting a proceeding in a court or tribunal in relation to a
dispute about a residential building contract that is not a
consumer guarantee dispute; or
(b) a contracting residential builder from making an application
under the Construction Contracts (Security of Payments)
Act 2004 in relation to payments for prescribed residential
building work carried out under a residential building contract,
including payments for any of the work alleged to be defective.
(2) A court, tribunal or person who makes a decision under a law of the
Territory about a residential building contract must take into account
any decision made by the Commissioner for a consumer guarantee
dispute in relation to the contract.
(3) If a proceeding or application is started or made as mentioned in
subsection (1), the Commissioner is not prevented from dealing
with a consumer guarantee dispute in relation to the residential
building contract unless:
(a) a circumstance specified by regulation applies; or
(b) a court, tribunal or person mentioned in subsection (2) orders
otherwise; or
(c) both parties to the consumer guarantee dispute agree in
writing that the Commissioner adjourn consideration of the
dispute until:
(i) the proceeding or application has been decided; or
(ii) the occurrence of another event specified in the
agreement.
(4) Before making a decision about a consumer guarantee dispute, the
Commissioner must take into account any decision about a
residential building contract made by a court, tribunal or person that
is relevant to the dispute.
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54FF Regulations
A regulation may provide for matters relating to the functions of the
Commissioner and consumer guarantee disputes, including any of
(a) procedures relating to the making, acceptance, consideration
and dismissal of applications;
(b) information to be given to the Commissioner and the way in
which the information is to be given;
(c) notices that may be given by the Commissioner to the
Director, the Practitioners Board, an approved insurer or the
trustees of an approved scheme;
(d) mediation and conciliation in relation to prescribed residential
building work;
(e) the decisions the Commissioner may make about a consumer
guarantee dispute, which may include decisions requiring the
rectification of prescribed residential building work or
compensation to be paid for defective prescribed residential
building work;
(f) publication of the Commissioner's decisions;
(g) the referral to the Tribunal of questions of law and any other
matters specified by regulation;
(h) applications to the Tribunal for reviews of the Commissioner's
decisions;
(i) the consequences of contraventions of the Commissioner's or
Tribunal's decisions;
(j) applications a person may make to a court of competent
jurisdiction for the enforcement of a decision of the
Commissioner or Tribunal.
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