"I have concluded, as a result of my review of the cases and articles, that there is not, as the hospital submits, a separately existing independent general duty to act in good faith which would circumscribe Zurich's exercise of the choice given it by Condition 3. Consistent with what I understand to be the principles of the law of insurance and the nature of the relationship between an insurer and an insured, that it requires good faith from each to the other, there is an implied limitation in any term of a policy which confers rights or powers on the insurer that they be exercised with due regard for the interests of the insured where those interests conflict with the insurer's.
This approach is supported by Groom and, I think, by Stephen J in Distillers. His Honour expressly approved Groom and, though referring to a 'duty of good faith and fair dealing', his Honour also referred to 'the implied obligation imposed upon the insurer to have regard to more than its own interests when exercising its right and powers under the contract ...'. The approach is also consistent with the obligations to disclose material facts, minimise loss and produce clear policy wordings. In each instance it is the nature of the relationship which impels the imposition of the duty.
The central problem remains. What is 'due regard' for the interests of the insured? ... One can say with confidence that due regard will depend upon the nature of the right being exercised and the circumstances in which it comes to be exercised but that is not to say very much. To my mind an important factor is that the parties have agreed by formal written contract to confer on one of them, the insurer, a discretion, the exercise of which will or may occur in circumstances where their interests are opposed. In other words ... the contract indicates a mutual intention that the insured be placed, to a certain extent, in the insurer's hands in relation to the exercise of the power.
Importantly the implied limitation that an insurer will exercise rights with due regard for the interests of the insured has little application with respect to a condition which operates only as between the insurer and the insured. Condition 3 expressly confers upon the insurer the right to act in a way which can only be inimical to the insured's interests. An implied term can scarcely overcome this express agreement by the insured that the insurer may act to its detriment.
The situation is different, as the cases illustrate, where an insurer is empowered by the policy to deal with third parties either by way of compromising or defending claims or bringing suits against them. The interests of insurer and insured, which may be different, are affected by the outcome of the action or defence. One can readily see how the insurer should be mindful of its insured's position when defending, suing or compromising. But the capacity of the insurer to injure the interests of the insured pursuant to a term that only operates between insurer and insured and which expressly authorises the conduct is of a wholly different category."