This statement of the test was not attacked in submissions before the Court of Appeal. Her Honour made some further statements about the operation of qualified privilege at common law which it is not necessary to set out now.
21 The Trial Judge decided that none of the imputations conveyed by the first publication was published on an occasion of qualified privilege at common law and stated reasons (Judgment [126]-[135]). In my understanding this disposition was based on her Honour's judgment, after review of the nature and circumstances of the imputations and their publications, on whether the publisher had a duty or interest which justified making the imputations and whether the recipients or some of them had a duty to receive or an interest in receiving them. Her Honour said (Judgment [130]) that it was never made clear what the duty or interest of Aussie Home Loans was in knowing about the delay of some solicitors, and that the complaint had little or no relevance to the actual transactions in which the claimants were involved; that the imputations were unequivocal allegations of misconduct, of outrageous overcharging, assertions that the opponents were not qualified to practise law and the like and that these were not imputations that had anything to do with the claimants' conveyance (Judgment [133]). Her Honour said (Judgment [133]): "Insofar as Aussie Home Loans was being asked to do anything it was being warned that a solicitor on its panel was conducting itself in such a way that it did not deserve any payment and 'definitely do not deserve a licence to practise law'" and also determined (Judgment [134]) "While there might be circumstances in which Aussie Home Loans might need to know about the dissatisfaction of a client, what Aussie Home Loans was being asked to do was to make sure that the plaintiffs were not permitted to charge any fees for their work, together with some form of suggestion that they ought not to be permitted to practise law."
22 The Trial Judge concluded to the effect that in her finding there was no interest or duty of the claimants to communicate the imputations to Aussie Home Loans, nor did Aussie Home Loans have a corresponding interest or a duty to receive the communication with the imputations; there was no reciprocity, when the circumstances in which the imputations were conveyed were considered. This is an unremarkable conclusion on the facts and I see no reason of substance to think that the Trial Judge reached that conclusion without taking any important considerations into account; and no substantial reason to think that the conclusion may have been wrong.
23 However in the course of her consideration and as the last sentence of para. [133] the Trial Judge also said, after the passage I have earlier quoted "In fact, this was at all relevant times, I find, the motivation of the defendants, namely that they were seeking to bring pressure on Aussie Home Loans to make the plaintiffs forego their legal fees." As her Honour had earlier directed herself, the test concerning whether a duty or interest actually exists is an objective test and the subjective belief of the publisher is irrelevant. Consistently with her Honour's direction (and I am not undertaking an examination in detail of the basis of common law qualified privilege) the motivation of the defendants is also irrelevant; if any duty or interest actually exists as an objective matter the motivation of the person making the communication, whether a good or bad motivation, would not make the communication any less a performance of the duty. I see no reason to doubt that the last sentence of para. [133] would have been a relevant consideration if her Honour had been disposing of a Defence under s.22; the judgment shows that the Defence under s.22 had been disposed of earlier. The last sentence of para. [133] does not appear to me to have had any influence on the Trial Judge's later consideration of common law qualified privilege, or on the conclusion that none of the imputations conveyed was published on an occasion of common law qualified privilege. In my view the sentence under challenge, which has some relation to consideration later in the judgment of an issue of malice, was introduced incidentally and was not part of the dispositive reasoning on common law qualified privilege which, if the sentence is disregarded, explained the conclusion reached quite clearly.
24 With respect to the second communication and the imputations in it the claimants' counsel made little development of the contention that common law qualified privilege should have been found to protect it, and I am unable to see that that privilege has any possible application. The Trial Judge dealt with this question very shortly; plainly she took a similar view to mine, and I regard that as appropriate.
25 The Trial Judge also found that the third communication and the imputations conveyed by it were not protected by common law qualified privilege because (Judgment [137-139]) on considering the matter complained of and the circumstances in which the letter was sent her Honour found that it was clear that the second claimant was not interested in making a complaint but was using the complaints mechanism as a weapon to intimidate the opponents into accepting one of the options referred to; Mr Milne of the Legal Services Commission was referred to only as someone who had received a copy; and it was found that the purpose of the publication was to use the complaints procedure to obtain the collateral advantage of intimidating the opponents into reducing their fees or dropping them altogether; and the imputations published did not relate to any duty or interest between the second claimant and Mr Milne. In my opinion there are no reasonable prospects of its being shown on appeal that this part of the decision was not correct.
26 Counsel for the claimants contended that complaints are characteristically made to advance the interests of the complainant and that demonstration that a complaint was made in pursuit of an interest is not a demonstration of the absence of any concurrent proper purpose: nor a demonstration of malice. As propositions of logic these are correct, and pursuit of advantage and proper purpose may not be mutually exclusive. As propositions of fact and degree, the conclusions that pursuit of interest was the purpose and that furtherance of a complaint was not were plainly open to the Judge as she found the facts.
27 Generally submissions of the claimants' counsel on common law qualified privilege were directed to reviewing the relevant facts and contending that different conclusions should have been reached: this is not enough as grounds must be shown for deciding that the factual findings under appeal were wrong; and in my opinion no such grounds were shown. The attention of the claimants' counsel to the third publication was rather directed to the claim of absolute privilege.
28 The Trial Judge went on to deal at considerable length (Judgment [140]-[188]) with contentions and findings relating to malice; para. [140] opened with these words:
140. I now turn to consider whether, by reason of the malice of the defendants, the protection of the defence has been lost, in the event that I have erred in finding that none of the publications was made on an occasion of qualified privilege at common law.
29 The paragraph setting out conclusions (Judgment [188]) was introduced by these words:
188. In the event that I have erred in finding that none of the imputations in each of the three publications was published on an occasion of qualified privilege at common law, I find that each of the publications was motivated by malice towards the plaintiffs. ... Thus each of these publications, although purporting (at least in the case of the first and third publications) to be some kind of consumer complaint, was in fact published for the collateral advantage of intimidating the plaintiffs into acting without fee on the defendants' conveyance.
30 As I do not think that leave to appeal should be granted to enable examination of the Trial Judge's conclusions on common law qualified privilege it might perhaps be enough to say nothing about her Honour's consideration of malice; but malice had much attention in submissions by counsel, and I will make some observations.
31 The claimants' counsel complained to the effect that the Trial Judge had not allowed him to lead evidence from the first claimant, in his evidence in chief, on his purpose in making the first communication and on the imputations he intended to convey by the e-mail of 9 November 2001, so as to show that there was no malice; yet the Trial Judge allowed the opponents' counsel to cross-examine him (or it may have been both claimants) on matters relevant to malice, and expressed findings based on that material. The suggestion was to the effect that the trial had not been conducted in a fair and even-handed way. I do not regard this as a complaint of substance.
32 First, while the claimants bore the onus of proof of facts relevant to their Defences including statutory and common law qualified privilege, it was not their obligation to lead evidence in chief rebutting malice or other improper purpose in making the communications; not in principle but particularly as there was no allegation of malice in the pleading before the opponents' Reply dated 13 May 2005. It was open to the opponents to attempt to prove malice or improper purpose in support of their traverse of an element in the statutory defence of qualified privilege under s.22, namely the element of the conduct of the claimants in publishing the matter being reasonable in the circumstances, mentioned in subs. (1)(c). It may also have been relevant for the opponents to show malice in relation to common law qualified privilege. It was for the opponents to raise the issue, by cross-examining the claimants and perhaps in other ways, and it was open to the claimants to lead evidence rebutting any case of malice. It was in no way irregular that the opponents were allowed to raise the issue, while if the claimants had been allowed to raise the issue in chief they would have been in the position referred to, not altogether clearly, as "splitting their case" which is potentially a source of difficulty should they later wish to embark on rebuttal evidence.
33 A second matter on which I observe relates to the particular question which the Trial Judge rejected, giving rise to the contention that she had not allowed the claimants to go into evidence on malice. While the first claimant Mr Henry Zarth was giving evidence in chief on 10 December 2004 he dealt with the circumstances in which he received the form of the e-mail dated 9 November 2001 from the second claimant Karen Zarth on the evening of that day, considered and altered its terms and forwarded it to Ms. Alison Stevens of Aussie Home Loans and then, on the morning of 10 November 2001 sent the e-mail to Mr Steve Lucas of Aussie Home Loans. He said (t.1351) that he felt some concerns about what had been said in the e-mail about reasons for delays in the Werona Avenue transaction. He was then asked (t.1351 l.45):
Q. What was the position with the Wyong property at this stage?
A. That had already settled by the due time of - I think the week before it was due at the end of October.