The evidence
27In July 2006, Ms Wirepa purchased, from the then lessee, the business that was trading from the shop. This was a recycled clothing business and in purchasing the business the lease of the shop was assigned to Ms Wirepa. That lease expired in September 2009. As I have explained, in August 2009, Ms Wirepa executed a new lease agreement with the owner of the shop, Cugeta Pty Ltd. That agreement was also in writing on a pro-forma Commercial Lease agreement form. The term of the lease was 3 years, from 1 October 2009 to 30 September 2012. The permitted us of the shop was 'clothing shop and beautician' and the monthly rent was $1,751.57 per month.
28Under clause 31a of that agreement Ms Wirepa was only permitted to sub-let the shop with the written consent of the owners, Cugeta Pty Ltd.
29On Saturday, 16 January 2010, Ms Wirepa placed an advertisement in the Newcastle Herald. The advertisement was in the following terms:
'SHOP Front, long/short lease, Beaumont Street 100m2, prominent position, a/c alarm $650 p/w neg. [Telephone Number]'
30Ms Wirepa explained to the Tribunal at the hearing that she had been unable to manage the shop for some time due to other commitments. She said she had entered the new lease so that she could sell her business and recover her set-up costs. When she was unable to sell the business she decided to advertise for a new tenant.
31Ms Morris responded to the advertisement and contacted Ms Wirepa. In her statement, Ms Morris explained that she was looking for a shop from which she could launch her new maternity wear business. At the time she was operating a children's clothing business from a Mercedes van. Her plan was to sell that business and use the proceeds of the sale to start her new business. After having a look at where the shop was located she telephoned Ms Wirepa. Ms Morris said that after contacting Ms Wirepa they agreed that she would lease the shop for 3 years and the lease would commence on 17 March 2010. She said that at no time was there any discussion about her purchasing Ms Wirepa's business. In her statement, at paragraph 8, Ms Morris said:
'At no time did [Ms Wirepa] say to me that she was only leasing the Shop herself, or that she was not authorised or able to enter into the Commercial Lease. In speaking with her I believed that [Ms Wirepa] owned the Shop.'
32Ms Morris said Ms Wirepa undertook to prepare the lease documentation for her to sign. During the hearing, Ms Wirepa explained that she had contacted the Real Estate Institute to obtain the relevant form. They provided her with the pro-forma Commercial Lease agreement form. As I have indicated, on 18 January 2010, Ms Wirepa and Ms Morris executed the pro-forma commercial lease agreement, which identified Ms Wirepa as the landlord and Ms Morris as the tenant.
33It was the evidence of Ms Morris that on the same day she executed the written agreement, Ms Wirepa provided her with a document entitled 'disclosure statement'. The 'disclosure statement', also prepared by Ms Wirepa, contained the following introductory statement:
'This is an agreement between Silvani Wirepa known as the lessor and Jodie Morris trading as Mummalicious herein known as the lessee.'
34The 'disclosure statement' I note was not executed until 27 January 2010, some 9 days after the written agreement was executed. In the body of page 1 of this document the 'lessor' is identified as Ms Morris trading as Mummalicious and the 'lessee' is identified as Vera Palmer. At the hearing, Ms Morris explained that it had been agreed between herself and Ms Wirepa that Ms Palmer, who had occupied a small portion of the shop from which she operated her beautician business, would continue to occupy this space.
35On the second page of the document, the 'lessee' is identified as Ms Wirepa, the 'managing agent' is identified as Andrew Kerkhoff and the 'owner' is identified as Cutega Pty Limited. The document appears to have been signed by Ms Wirepa, Ms Morris and Ms Palmer.
36In late January and early February 2010, Ms Morris and Ms Wirepa 'got along well together' with Ms Wirepa providing Ms Morris with the names and contact details of some of her suppliers. In her statement, Ms Morris said that just prior to her taking possession of the shop her relationship with Ms Wirepa began to break down and as a result she spoke to a friend, who was a solicitor, to see if she could get out of the lease. The friend advised Ms Morris that it looked like Ms Wirepa 'is only leasing the Shop herself and she may not have the consent from the owner to sub lease the Shop.' and suggested Ms Morris ask for a copy of the owner's consent to sublease.
37Late in the evening (10.24pm) of 15 March 2010, Ms Wirepa sent, from her iphone, a lengthy email to Ms Morris about the handover of the shop the following Wednesday, 17 March 2010. In that email Ms Wirepa said that at handover Ms Morris needed to have with her 2 cheques, one for 'bond-4weeks (made out to the bond board)' and one for '4 weeks rent (to cover March and two weeks into April with the balance of 2 weeks rent to be cleared into the account by the 1 st of the month.' In regard to the time for the payment of rent, Ms Wirepa said the following:
'... I have been requested by the managing agent to pay monthly in advance at the beginning of the month. If you would kindly agree to a definite date I will readjust the account so that the rent is paid directly into the owners account 2 days after. ...
38In her email, Ms Wirepa also said the fixtures and fittings in the shop needed to be returned at the end of the lease, in the condition they were given and that the items documented were not to be removed, sold or leased. In regard to the 'documented items', Ms Wirepa said Ms Morris was to indicate what she did and did not want of these items. Those she did not want were to be removed. Those items she did want could be purchased, at a price to be negotiated. However, what the 'document items' were is not contained in the document. Ms Wirepa ended the email by saying:
'If for whatever reason you choose to not continue with the lease of the premises, two more letters of request will be sent to you and proceedings will have to commence with the Tenancy Tribunal to seek compensation.'
39At 2.35pm on the following day, 16 March 2010, Ms Morris sent an email to Ms Wirepa in response to her email of the previous day. In her response she said:
'... I'm not interested in purchasing any shop fittings at a later date as they form part of the lease as set out in the Disclosure Statement.
I will need you to provide me with a copy of the head lease prior to me taking occupation of the premises, so that I can verify that you are the tenant of the premises, for the term of your lease and to confirm that you have consent to sublet the premises to me from the shop owner for that period. If you ate (sic) concerned about the disclosing your rental amount, please feel free to delete that from the lease.'
40In her statement, Ms Morris said that during a conversation with Ms Wirepa on this day she had informed her of the following:
'I don't need to get approval from the owner to sublet you the shop. I have sublet in this building in the past to other people and have never had any problems. Don't worry about it.'
41Ms Wipera sent a further email to Ms Morris at 8.32pm that evening, 16 March. Again it is a lengthy email. At the end of the email Ms Wipera said:
'... Your concerns about whether the rent will be paid to the owner is unfounded based on a lack of trust. I have been in this shop for nearly 4 years. I have also sublet in the same building with consent from the managing agent for 12 months. I have tenants who have been with me for more than 3 years. Your fears are not justified. ...'
42It is not all together clear from the emails attached to Ms Morris' statement as to the sequence of emails that followed this email. From the content of the emails it would appear that at 9.19pm that day, Ms Wirepa sent Ms Morris an email stating that she would provide her with a copy of her lease and that she would allow her a few days in lieu of rent so that she could remove some of the items Ms Morris did not wish to keep. Ms Morris responded at 9.25pm stating that she would take her up on the few days in lieu of rent and she requested that the exterior sign to the shop be removed by the Sunday lunch time so that she could replace it with her sign. It would appear that some time prior to sending this email Ms Morris had sent an email in reply to the lengthy email Ms Wipera had sent at 8.32pm. In this response, Ms Morris said she needed to discuss with Ms Wipera the amount she was required to pay on handover. She said that she was well aware of having to pay the bond but not aware that she was required to pay almost 6 weeks rent. She said she had expected to pay 2 weeks rent in advance as this is what she usually paid. Otherwise she addressed each of the issues raised by Ms Wirepa in her email.
43At 11.00pm, Ms Wirepa sent a short email to Ms Morris stating that the cheque situation should be delayed until the Friday and that she would read Ms Morris' comments the following day.
44As I have indicated, Ms Morris took possession of the shop on Wednesday 17 March. As agreed, on 22 March 2010, Ms Morris paid Ms Wirepa, rent for the period 22 to 31 March 2010.
45However, the relationship between Ms Morris and Ms Wirepa continued to deteriorate during the time Ms Morris was fitting out the shop. There were issues in regard to Ms Wipera gaining access to the shop to collect items that belonged to her and Ms Morris painting the cabinets in the shop and the shop window frames without Ms Wipera's consent.
46In her statement Ms Morris said that on 30 March, shortly after Ms Wirepa had sent her an email complaining about her having painted the shop window frames, Ms Wirepa came to the shop and said:
'Why have you painted the window frames? I am going to get into a lot of trouble off the owners because you have painted the window frames without permission.'
47It was as a result of this conversation that Ms Morris came to realise that the owners of the shop may have no knowledge of her being in possession of the shop, despite Ms Wirepa's ongoing representation to the contrary.
48It is the evidence of Ms Morris that after speaking with some of the other tenants in the building she contacted the managing agent of the building, Mr Andrew Kerkoff. Ms Morris said Mr Kerkhoff, had no knowledge of her, or that Ms Wirepa had subleased the shop. He asked whether she had purchased Ms Wirepa's business to which she responded 'no'. He also informed her that Ms Wirepa was not authorised by the owners to sublet the shop as she did not have the owner's consent to do so. He said to leave it with him and he would sort it out. It is the evidence of Ms Morris that Mr Kerkhoff contacted her the following day, 1 April 2010, and informed her that the owners had retrospectively granted permission for her to sublease the sop from Ms Wirepa and they had done so 'primarily to protect [her] goods while [they] get it sorted out.'
49There were a number of email exchanges between Ms Morris and Ms Wirepa on this day. Ms Wirepa sent an email early in the morning in regard to the transfer of the telephone account for the shop. This was followed by an email in regard to items Ms Wirepa had come to collect from the shop the previous day. In that email, Ms Wirepa demanded that Ms Morris pay the bond and the outstanding rent. Ms Morris replied to both emails. At 4.14pm, Ms Wirepa sent an email to say that she had just spoken to the managing agent and that he and the owners were 'distinctly upset' with what she had done to the windows of the shop. She said they had discussed the option of Ms Morris signing a lease agreement with them and then a separate business agreement between her and Ms Morris for the difference between the actual rent amount for the shop and that agreed to between her and Ms Morris. It is the evidence of Ms Wirepa that, at the request of Mr Kerkhoff on 1 April 2010, she provided a copy of the written agreement to him. This was the first time he had seen the agreement.
50Early in the morning of 1 April 2010, Ms Wirepa sent an email to Mr Kerkhoff in regard to the shop. In that email she said that she had just taken a position with a construction company so that she could have a separate income to the shop in order to settle the arrears. She went on to say:
'...
Jodie Morris has taken over management of the shop with the use of my shop fittings with the intention of selling clothes to larger and pregnant women.
...'
51In that email she went on to explain the arrangement she had made with Ms Morris. Later that day she sent another email to Mr Kerkhoff in which she said:
'Just to clarify, the agreement I had with Jodie Morris was to include the extra for all the shopfittings (sic), furniture, coathangers (sic), wall fittings, glass cabinets, air conditioning, security systems, cash register etcetra (sic). The extra over is to cover the difference of items to the value of $12,87.00 and for the subsequent purchase of the business (goodwill).
Originally, negotiations were to include my stock within the shop. She changed her mind at the last minute.
Not being familiar with the process, I made out a sub-lease with Ms Morris because she wanted sole jurisdiction over property.
Last year I had made request to you asking for a sub-lease arrangement with the shop. Without reading the contract meticulously I assumed it was included.
I did not think there would be a problem after subleasing to tenant in studio office upstairs.
So I apologise for the confusion.
In regards to the front window (paint) I have sent letter of request to Ms Morris to remove it ASAP before Tuesday. ...
I am quite prepared to resume responsibility of the store and assist Jodie Morris to find an alternate shop.''
52That evening, Ms Morris responded, by email, to Ms Wirepa's email of that afternoon. In that email Ms Morris accused Ms Wirepa of being a liar and dishonesty and said the following:
'... I had a surprise late afternoon/evening visit from the Managing Agent - Andrew Kerkhof today, (lovely guy) and we had a great meeting, and his version of your claims below, are completely different - as they would be - because your (sic) a liar! I have been speaking with him on the phone for a few days now, so his visit was a welcome relief.
...
These are the facts and lies that you have told:-
1.You DID NOT have consent from the owner to sub-let the shop to me, (as you claimed). That consent was only granted to me today, and primarily to protect me - not you.
2.The window situation had been sorted out with Andrew and the owners and there IS NO issue with the fact they have been painted. In fact I was congratulated on how good it looks. I raised your email below with Andrew, and he said there was no issue - so your (sic) trying to stir up trouble where there is none. Surprise Surprise ...
3.Andrew advised you that you had done the wrong thing as far as the business was concerned and you should have sold your business to me as an ongoing interest - not sub-let the shop illegally, but your lie to try and cover this, was that I didn't want to buy your business? AT NO TIME was your business ever offered to me for sale - and I would NEVER have purchased it anyway, I answered an add (sic) in the Newcastle Herald to "lease" a shop - not purchase a business (I still have the add(sic)).
4....
5....
6.You only renewed your lease for the business 6 mths ago, and then promptly started advertising it for rent (knowing you did NOT have consent from the owner) and advertised it for way more a week that your lease states, in the hope that someone naive like me would come along ...
7...
8...
You are the MOST dishonest, trouble-making despicable person I have ever had the displeasure of meeting.
I will be dealing with the Property management ONLY - not you.
Andrew will be in touch with you for further details about the shop lease etc...
53On 2 April, Ms Wirepa sent, by her iphone, an email to Ms Morris in which she said 'I strongly urge you to look for alternate tenancy, and if necessary I will assist you to move out' and she demanded that she remove the paintwork from the window frames. Ms Morris responded by stating that nothing needed to be done to the windows as Mr Kerkoff had spoken to the owners and they were fine with what had been done.
54On 3 April 2010, Mr Kerkhoff sent an email to Ms Wirepa to inform her that the owners had agreed to her subletting the shop to Ms Morris. In that email he said:
'...
Understanding you have taken another job elsewhere and you no longer have any fixtures, stock etc to run the business it may be prudent to continue the sublet you have already arranged with Jodie but on the same terms you are paying. ... Consider just having a separate sale agreement for the extra amount you have agreed on already and then the outcome is the same for you.
...'
55On 12 April 2010, Ms Wirepa served Ms Morris with a Notice of Breach of Agreement, allegedly pursuant to section 62 of the Retail and Commercial Leases Act 1995. There is no such Act in NSW. Nevertheless, the alleged breaches were stated to be Ms Morris' failure to pay the bond, two weeks rent and damage to the shop front. The notice required Ms Morris to remedy the breaches within fourteen days of the notice. On the same day, Ms Wirepa also issued a notice of intended inspection and a notice to vacate the premises. The notice of intended inspection stated that on 18 April, at 5.00 pm, Ms Wirepa would enter the shop to reclaim possession, to change the locks and to put any items belonging to Ms Morris into storage at her cost. The notice to vacate required Ms Morris to vacate the shop on 19 April 2010.
56In response to the notice, Ms Morris vacated the premises on 18 April 2010. Ms Wirepa took possession of the premises. In June 2010 she sold her business and the owner of the shop agreed to MS Wirepa surrendering her lease and that a new lease would be entered with the purchasers of the business. In purchasing the business, the purchasers paid Ms Wirepa $9,000 plus GST for the fittings and fixtures.