18 I am willing to proceed on the assumption that the order for discovery made by Driver FM reached to the annexures identified above although, in my view, it may be doubted that the order did reach at least to annexure 'S'.
19 It appears that the first respondent gave discovery by serving a list of documents on or about 21 July 2003 and an amended list of documents on or about 19 August 2003. In each case the list was verified by an affidavit sworn by the second respondent. The item descriptions used in the lists are sufficiently general for it to be impossible for me to determine whether annexures 'D', 'E', 'J' and 'Q' were formally discovered by the first respondent. It appears probable that annexure 'S' was not discovered.
20 However, the appellant was provided with copies of the annexures to the affidavit of the second respondent dated 17 October 2003 when that affidavit was served on her. There is no evidence before me fixing the date on which that affidavit was served on the appellant. However, nothing before me undermines the natural inference that the affidavit was served on the appellant on or about the day that it was filed in the Federal Magistrates Court, namely 20 October 2003. The trial before Driver FM took place on 17‑18 November 2003. I therefore conclude that, whether or not all of the documents that became annexures to the second respondent's affidavit were discovered by the first respondent, the appellant saw them approximately four weeks before the hearing of her application to the Federal Magistrates Court. The appellant has not suggested that she was in any way disadvantaged by not seeing the documents that became annexures to the second respondent's affidavit at an earlier time. Indeed, annexures 'D', 'E', 'J', 'Q' and 'S' to the second respondent's affidavit of 17 October 2003 do not appear to provide support for the case that the appellant sought to maintain before the Federal Magistrate. Even if I am wrong in concluding that the appellant would have seen the annexures to the second respondent's affidavit dated 17 October 2003 some weeks before the hearing of her application to the Federal Magistrates Court, I am not satisfied that there is a real possibility that the hearing would have resulted in a different outcome if she had seen them at this, or an earlier, time or that for any other reason the interests of justice would be served in setting aside the judgment of the Federal Magistrates Court because of any failure by the respondent to discover the annexures.
21 The third piece of evidence on which the appellant relied was annexure 'D' to the affidavit sworn by Philip Julian Hardcastle ('Mr Hardcastle') on 25 August 2003. Annexure 'D' to Mr Hardcastle's affidavit of 25 August 2003 is a copy of the affidavit sworn by the second respondent on 19 August 2003 to verify the first respondent's amended list of documents. By par 3 of his affidavit the second respondent deposed to having his car broken into and his briefcase, which contained certain of the documents identified in the amended list of documents, stolen. The appellant drew attention to the fact, as it appears to be, that the documents identified by the second respondent as having been stolen were not referred to in the first respondent's initial list of documents. I assume that the amended list of documents was prepared to remedy deficiencies in the initial list of documents, including the deficiency of not listing the documents later identified as having been in the stolen briefcase. The documents that were lost with the stolen briefcase were listed in the amended list of documents, under the heading 'Documents that were in the Second Respondent's possession but no longer are', as follows:
'23. A number of individual deposit slips for the period 1 November 2001 to 31 December 2001;
24. Original spiral bound cash book from 31 October 2001 to 7 November 2001.'
22 I accept that had the first respondent given discovery of the documents that were lost with the stolen briefcase on or before 21 July 2003 as the Federal Magistrate ordered, the appellant would, in all probability, have inspected the documents before the date on which they were stolen along with the briefcase. However, I note that the first respondent's amended list of documents discloses that bank deposit books and bank statements from 3 November 2001 to 4 January 2002 were discovered as being in the respondent's possession as was a spiral bound cash book from 7 November 2001 to 2 January 2002. There is no evidence before me which suggests that the unavailability to the appellant of the limited documentation lost with the stolen briefcase could have disadvantaged the appellant in the presentation of her case in the Federal Magistrates Court. The appellant's case as pleaded was that 'numerous' false invoices were issued by the first respondent, that on 'numerous occasions' during her employment the second respondent instructed her to create false invoices and that it was a common practice of the second respondent to conceal the truth to enable false warranty claims to be made. Proof of the appellant's pleaded case in the circumstances is unlikely to have depended upon the availability of the documents, or copies of the documents, lost with the stolen briefcase. I am not satisfied that there is a real possibility that the hearing would have resulted in a different outcome or that for any other reason the interests of justice would be served by setting aside the judgment of the Federal Magistrates Court because of deficiencies in the first respondent's initial discovery.
23 The fourth piece of evidence on which the appellant placed reliance was a passage from the transcript of the hearing before the Federal Magistrate. The passage appears between pages 151‑154 of the transcript. It records part of the evidence given by Ms Alfonso while being cross‑examined by the appellant. In the passage on which the appellant relies, Ms Alfonso gave evidence that all of the financial records of the first respondent were entered into a MYOB accounting package so that, in respect of a particular period, reports could be produced showing, for example, all payments received, all sales made and all outstanding accounts. She also gave evidence that the MYOB package allowed trial balance sheets to be prepared and allowed all cash and cheque payments to be balanced against all issued invoices. She did not give evidence that in fact any trial balance sheets had been prepared or that at any time cash and cheque payments had been balanced against issued invoices.
24 I assume that the appellant placed reliance on the above passage from the transcript because of the order made by the Federal Magistrate that required the first respondent to give discovery of, amongst other documents, the documents in category 6 in annexure 'A' to the affidavit of Nicholas Sean Burke filed on 17 June 2003, limited to the period from 1 November 2001 to 31 December 2001 and limited further to documents relating to warranty claims and the sale of goods and services. Ms Alfonso's evidence did not establish that the first respondent failed to comply with the discovery order made by the Federal Magistrate concerning the category 6 documents. That order is to be understood, in my view, as requiring the first respondent to discover documents in existence that had been printed out using the MYOB package; it did not require the first respondent to bring into existence documents that could be, but had not been, printed using the MYOB package. It is not in dispute that numerous MYOB documents were discovered by the first respondent and made available for inspection by the appellant. These included records of sales made and invoices issued during the relevant period. There is no evidence that shows that any other relevant classes of documents were ordinarily brought into existence using the MYOB package in the course of the first respondent's business or had in fact been printed using the MYOB package. The order did not in these circumstances require the first respondent to operate the MYOB package to produce trial balance sheets or in an attempt to balance all cash and cheque payments against all issued invoices.
25 The fifth piece of evidence on which the appellant relied was another passage from the transcript of the hearing before the Federal Magistrate. This passage appears at page 205 of the transcript. It records part of the evidence given by the second respondent while being cross‑examined by the appellant. The appellant drew the second respondent's attention to par 4 of the affidavit by which he verified the first respondent's amended list of documents. Paragraph 4 of the affidavit states:
'I previously had in my possession a number of technicians yellow worksheets for the period 31 October 2001 to 31 December 2001 however despite extensive searches I have not been able to locate the majority of these documents amongst the archived filed documents nor anywhere else. These cannot be found due to the filing system implemented by the Applicant during her period of employment with the First Respondent.'
26 The transcript at page 205, in the passage on which the appellant places reliance, records the following exchanges:
'MS WILCZAK: Okay. Could you tell me if you were able to or not locate the majority of the documents?---Yes, as I've explained there the majority of the yellow work sheets. The documents we located them all which were MYOB print‑outs, but the majority of the yellow work sheets we could not locate.
Hang on. You just said ---
HIS HONOUR: Mr Sissanes, are there any documents in the bundle comprising exhibit R9 which is this bundle ---?---That's them, yes.
Have you found additional documents which were included in that document or is it the same documents that you discovered that you refer to in paragraph 4 of your affidavit?---They're the ones we had found.
Right?---But we could not find all of them.
Yes. Thank you?---I mean, if we looked through every single archive box in the place we'd probably find them somewhere. Like, we've probably got 30 boxes to go through and individual files.'
27 I understand the second respondent by his reference, recorded in the above passage, to the probability of finding the documents somewhere to be acknowledging that the documents had not been stolen or destroyed; that is, to be acknowledging the probability that the documents remained somewhere in the possession of the respondents. However, I do not understand him to have in any way retreated from his affidavit evidence that, despite extensive searches, he had not been able to locate them. Additionally, I note that exhibit R9 includes more than thirty‑five yellow work sheets respectively bearing dates between 31 October 2001 and 20 December 2001.
28 It may be that the first piece of evidence on which the appellant relied (see [16] above) is intended to form part of the context in which the second respondent's evidence concerning the unfound yellow work sheets should be considered. If it is, it is appropriate to note that I do not understand the second respondent's reference to 'everything [being] put back the way it was' to be intended to convey that every document was put back precisely where it previously was, but rather that it was intended to convey that the previous system of filing was re‑established. The second respondent, who did not undertake the alteration of the filing system, or the re‑establishment of the original system, could not be expected to know the precise location of every document within, or indeed outside, the filing system.
29 The orders made by Driver FM requiring the first respondent to give discovery are to be understood in the light of the authorities touching on the extent of the obligation which rests on a party that is required to give discovery. These authorities are usefully summarised in the following passage from the judgment of von Doussa J in Re Gorm; Ex parte Co‑operative Building Society of South Australia (1989) 86 ALR 275 at 278:
'The obligation resting on a party obliged to give discovery requires that he make proper inquiries and efforts to identify and disclose all relevant documents that are not in his possession. The obligation extends to making inquiries from the person in whose possession the documents now are: see Mertens v Haigh (1863) 3 De GJ & Sm 528 at 531; 46 ER 471 at 472. It was said in the nineteenth century case of Taylor v Rundell (1841) Cr & Ph 104; 41 ER 429 at 433 by Lyndhurst LC: "If it is in your power to give the discovery, you must give it; if not, you must show that you have done your best to procure the means of giving it"; see also Palmdale Insurance Ltd (in liq) v L Grollo and Co Pty Ltd [1987] VR 113.
The scope of the inquiries which should be made will depend on the circumstances of the case having regard to the need for discovery in order to dispose fairly of the matters in question, or to save costs in the proceedings. The inquiries must be reasonable, but do not demand of the party giving discovery that he goes to lengths which are oppressive. Guidance is available from cases on the allied procedure for interrogatories. In Sroka v Gorbal and Scott (1980) 25 SASR 356 the Full Court of South Australia held that it was reasonable to require a party interrogated about the circumstances of a car accident to revisit the scene for the purpose of answering provided that to do so would not impose undue hardship.'
30 The extent of the efforts that the first respondent was required to make to locate the worksheets was dependent upon the circumstances of the case brought by the appellant. Those circumstances included that the case was one considered by a judge of this Court to be suitable for trial in the Federal Magistrates Court. The FMA reflects a legislative intention that the Federal Magistrates Court should provide a forum in which disputes may be resolved informally, expeditiously and inexpensively (see, in particular, s 3 of the FMA). As mentioned above, the second respondent gave evidence that extensive searches had been made in an endeavour to find all of the yellow worksheets. It appears that the appellant contends that such extensive searches were insufficient to satisfy the obligation that rested on the first respondent because, as was conceded by the second respondent, exhaustive searches would probably have located the missing yellow worksheets. I reject this contention; the order made by Driver FM did not require the making by the first respondent of exhaustive, as opposed to reasonable, searches.
31 I am not satisfied that the first respondent failed to make reasonable efforts to locate all of the yellow worksheets of which it was obliged to give discovery.
32 In any event, there does not seem to me to be a real possibility that judgment would have been entered in the appellant's favour had the first respondent discovered all of the yellow worksheets. The appellant's claims under the TPA failed principally because Driver FM was not satisfied that the alleged representations that were critical to the appellant's claim had been made. The yellow worksheets had no evidentiary relevance in respect of the alleged representations. The yellow worksheets, on the appellant's case, were relevant to her claim that the respondents had on numerous occasions engaged in unlawful and unethical behaviour concerning warranty claims. His Honour concluded that the appellant's own evidence showed that she had 'remarkably little understanding of the warranty claims system' of the first respondent. His Honour also accepted the evidence of a witness, whom he regarded as 'honest and reliable', that 'there were no false warranty claims, or indeed any unlawful or unethical behaviour by the respondents'. It is of some significance, in my view, that the appellant was not able to identify, by reference to customer name or otherwise, particular yellow worksheet or worksheets that were not discovered and which would have provided support for her case. Moreover, if the respondents had, as the appellant alleged, engaged in unlawful and unethical behaviour concerning warranty claims on numerous occasions one might expect that at least one of the yellow worksheets contained in the exhibit R9 would have supported the appellant's allegations. I am not satisfied that the interests of justice would be served by setting aside the judgment of the Federal Magistrates Court because of the first respondent's failure to locate all of the yellow worksheets of which it was required to give discovery.
33 The sixth piece of 'evidence' on which the appellant placed reliance was the first sentence of [55] of the reasons for judgment of Driver FM. That sentence reads as follows:
'This application fails because of a lack of proof.'
34 As I understand it, the appellant drew the Court's attention to this aspect of the reasons for judgment of Driver FM to emphasise the importance that his Honour attached to evidentiary deficiencies in the case that she presented. It is plain that his Honour did attach importance to the evidentiary deficiencies. However, for the reasons given above, this fact does not assist the appellant in establishing that the judgment entered in favour of the respondents should be set aside. She has not satisfied me either that the respondents engaged in any misconduct relating to discovery or, assuming that they did, that fuller discovery by the first respondent would have assisted her case before the Federal Magistrate in a meaningful way.
35 I have considered above each of the appellant's complaints concerning the discovery made by the first respondent separately. It is also appropriate for me to give consideration to the possible cumulative effect of any possible deficiencies in that discovery. Having done so, I am not satisfied that a new trial should be ordered in this case because of the alleged deficiencies in the discovery given by the first respondent. To the extent that any relevant evidence may not have been disclosed to the appellant, I am not satisfied that even the cumulative effect of that non‑disclosure had any real significance to the outcome of the trial. The interests of justice would not be served by an order for a retrial. Further, I am not satisfied that the circumstances surrounding the giving of discovery by the first respondent should have made the Federal Magistrate more ready than he might otherwise have been to infer that the appellant's allegations against the respondent had merit.