It must also be accepted that alcohol is disinhibiting and may reduce a person's capacity to make reasonable decisions: Cole at [13]. It is foreseeable that some people will become aggressive when drunk, but it does not follow that a publican must, acting reasonably, treat every intoxicated patron as a potential source of unprovoked violence.
43 On the facts presented at trial, nothing was known about the character or disposition of the men who attacked Mr Wagstaff, other than that which was revealed on the evening in question.
44 By 9pm, Mr Hislop was aware of the presence of the two men and that they had been drinking beer and later scotch, "since early afternoon". He stated that, shortly prior to the last drinks served to them, he decided from his "observations" of their behaviour in the poolroom, that they had "had enough to drink". He did not refuse them a further round, however, but did inform the blonde haired man that this was their last drinks. He described them as "moderately affected by alcohol". He did not, however, identify any aspect of their behaviour as aggressive or as causing him concern for the safety of other patrons. It is, no doubt, unfortunate that he was not available to give evidence, but that factor cannot give rise to any finding adverse to the defendants. His Honour dismissed the evidence of Mr Wear and Mr Gett as of no real assistance, because neither had heard or seen what led up to the assault on Mr Wagstaff: at [24]. On the other hand, it is clear that both were seated near the poker machine area and neither recalled any previous disturbance which might have attracted their attention. In particular, Mr Gett did not agree that there had been any boisterous or rowdy behaviour on the night in question.
45 It is necessary, therefore, to consider such warning conduct as may have taken place immediately prior to the assault. It is clear that whatever happened, it happened within a reasonably confined period. His Honour found that Mrs Wagstaff arrived at the tavern at about 9.05pm and said that she sat to await her husband: at [5]. He therefore arrived after that time and purchased a drink for himself and for his wife, which they consumed. Mr Wagstaff went to the main bar to buy a second round, during which time his wife changed position so as to be closer to another poker machine, which she intended to play. This appears to have been next to a poker machine at which the three men were then playing. Their behaviour at that point did not appear to have aroused any concern on her part. The altercation commenced when Mr Wagstaff returned with the second round of drinks. It appears that the altercation had two somewhat indistinct parts, the first involving verbal abuse and the smashing of the glass.
46 The point at which the bar manager, Mr Hislop, arguably became aware of the level of intoxication and aggression being displayed by the red haired man was when he approached to take the broken glass. Despite a possible inference from Mrs Wagstaff's evidence that he had deliberately smashed his glass on a poker machine, the exchange with Mr Hislop suggests that it was not a deliberate act, but had been an accident. The case for the plaintiff depended upon the alleged unreasonableness of Mr Hislop's conduct in failing to turn out the red haired man and his friends at that point.
47 The question of timing was not the subject of any precise evidence. However, his Honour was satisfied that "from the time that the red headed man first abused Mr Wagstaff to the time that the incident was over in its entirety", involved approximately 15 minutes: at [27].
First finding of negligence
48 His Honour's first conclusion as to liability was expressed in the following terms, at [64]:
"I am satisfied on the evidence that the two men were well affected by intoxicating liquor at the time the altercation began and that their insobriety should have been obvious to the bar manager and should have influenced him to decline to serve them that last round of drinks just shortly before the altercation commenced. Had he declined service, it is likely the men would have then left the tavern. Otherwise, the power to 'turn out' was available to be exercised."
49 The first finding relates to his Honour's acceptance of the allegation in sub-par (i) - set out at [40]. The finding did not involve any reference to "an earlier incident", but merely referred to the fact that their insobriety "should have been obvious" to Mr Hislop. Indeed, his own evidence concedes that he thought them moderately affected by alcohol and had told them that they had been served their last round of drinks. It would appear that his Honour's finding of a breach of s 125 of the Liquor Act flowed from the supply of the last round of drinks and the failure to ask them to leave the premises at that time.
50 Although it seems to be a matter of speculation, the finding with respect to causation, namely that the men would have left forthwith and the altercation would not have occurred, may be accepted. However, the question is not whether there was a breach of the statute, but whether the supply of further drinks and the failure to request the men to leave involved a breach of the duty of care owed to other patrons. On the reasoning of the Full Court of the Federal Court in Chordas and of this Court in TAB Limited v Atlis, the mere fact of a degree of intoxication will not give rise to a duty to take immediate steps to remove the affected person, in order to protect other patrons. An additional element is required. That element is knowledge, either actual or constructive, of the aggressive character of the person, when intoxicated, based either on known characteristics or conduct on the occasion in question. There being no prior knowledge of the men, or their characters, and there being no evidence of disruptive or aggressive conduct on an earlier occasion on the night in question, the conduct of the bar manager, prior to the commencement of the altercation, did not constitute a breach of duty to Mrs Wagstaff.
Second finding of liability
51 After dealing with the question of security personnel, his Honour then turned to consider whether there was negligence in failing to require the three men to leave "at the very latest after the red headed man broke the glass and brandished it": at [67]. his Honour upheld that submission, which constituted the complaint in sub-par (iii) of the case as presented by the plaintiff, stating at [68]:
"I accept, as the witness said, that the remains of the glass was held towards the faces of the plaintiff and her husband. The bar manager came upon the scene, and I am satisfied at the time that he did so, it was foreseeable that both Mrs Wagstaff and Mr Wagstaff were exposed to a risk of injury. Here was an intoxicated patron who was holding a broken glass in his hand in a threatening manner. This man and his companions had been drinking in the hotel for many hours and had earlier misbehaved. Neither of the red headed man's companions sought to take the glass from him. This was left to the bar manager, and the red headed man was reluctant to surrender the glass to him. In these circumstances, it seems to me immediate action was called for by the bar manager to require the red headed man and his companions to leave the hotel and, if need be, to call upon the police for assistance."
52 As appears from the terms of this finding, his Honour considered there was a foreseeable risk of injury to the plaintiff because the intoxicated patron held a broken glass in his hand in a threatening manner and because the man and his companions "had earlier misbehaved". However, for the defendants to be guilty of negligence, their agent, Mr Hislop, must either have been aware of those two factors, or should reasonably have been aware of them.
53 Apart from the fact that Mr Hislop decided that they had had enough to drink and would thereafter be refused drinks, there was no evidence that they had earlier "misbehaved" in a manner which suggested they might be a threat to other patrons.
54 Secondly, the evidence did not establish with any clarity that Mr Hislop was present when, as Mrs Wagstaff alleged, the red haired man presented the broken tumbler in a threatening fashion towards her husband and herself. Rather, the evidence of Mr Wagstaff was that the red haired guy swore, threw his glass down, reached down and picked it up and was holding the glass up with the jagged edges pointing out in front of him towards Teresa and himself: Tcpt, p 153. After explaining that he was seeking to calm the man down, he explained what happened thereafter (Tcpt, p 155) in the following terms:
"The barman, Jay Hislop, came over soon after he heard the raised voices and then when the glass broke and the guy picked it up Jay came over and grabbed his hand, something like that, … to hold it, from being moved I presume, and said to the guy 'I'll pick that up, leave that to me' and the guy argued with him saying 'no I'm doing it, I'll pick it up' and Jay said something along the lines of 'hey I work here, that's my job, I will do it'. And Jay took the glass out of his hand and reached down and picked up some other chunks of glass that were on the floor and then he walked away …."