Passing off or misleading or deceptive conduct: consideration of packaging
48 My conclusion on the first element of Revlon's case is, strictly speaking, sufficient to dispose of the application. However, in case I am wrong in my conclusion about the strength of Revlon's case on reputation, I now consider the other elements of the case.
49 The parties disagreed as to the correct identification of the class of prospective purchasers. Ms Raso gave the following evidence:
The broad target market for the Mitchum Clinical product line is women and men aged 20-49 years of age, with a particular focus on women aged 30-45 years old, who perceive themselves as sweating heavily (or at least more than the average person), or as having a problem associated with sweat and odour. They are also seeking greater protection and peace of mind, and want to be able to go about their day without having to worry about sweat and odour. The advertising for Mitchum Clinical has been targeted at women as it is women who make up a high proportion of the clinical segment, and women predominantly do the grocery shopping for themselves and others (such as husbands, sons and daughters) within the target market.
50 The parties also made conflicting submissions about the likely approach of a consumer to the purchase of a clinical protection product, which might bear upon the manner of assessment of the packaging. Revlon submitted that anti-perspirant deodorants are generally a quick impulse purchase. Customers in a hurried supermarket environment wishing to purchase Mitchum Clinical (or the new clinical anti-perspirant deodorant that they had seen advertised), could easily purchase Rexona Clinical by mistake. Unilever submitted that the purchase of a clinical protection product, being three times the price of an ordinary deodorant at around $15 per unit and purchased for a particular personal hygiene reason, was unlikely to be an impulse purchase and was most likely to be made on the basis of brand name.
51 For the purposes of assessing Revlon's case, I have proceeded on the basis that the class of prospective purchasers comprises Revlon's broad target market. I have also proceeded on the basis that the purchasing decision in this case is likely to be made in a relatively short period of time and in conditions which may vary.
52 According to Revlon, there is a high risk of consumer confusion between the Mitchum Clinical packaging and the New Rexona Packaging. Relevant factors are:
a. The hurried supermarket environment;
b. The relative frequency of re-purchase (said to be approximately once every three months);
c. The likelihood that the product would be an impulse purchase;
d. That consumers look for key visual triggers such as the "Mitchum Three Toned Triangles";
e. The likelihood that the product would be purchased quickly, in no more than two minutes;
f. The typical close proximity between the products on supermarket shelves; and
g. Lack of uniformity of supermarket shelf arrangements of products.
53 Revlon contended that, by reason of the similarity between the New Rexona Packaging and the Mitchum Clinical packaging, consumers "might perceive a range of associations between the two products or their distributors". Revlon identified scenarios in which a consumer might be misled: for example, a repeat purchaser of a Mitchum Clinical product who, at point of sale, recalls the use of the "Mitchum Three Toned Triangles" as an identifier of the Mitchum Clinical brand as a whole and thinks that new variants have been added.
54 Revlon argued that the ordinary reasonable consumer is likely to have an imperfect recollection of the Mitchum outer product packaging. First time purchasers are likely to consider a "conversion purchase" once their current deodorant is finished and not immediately upon seeing the Mitchum advertising campaign. Similarly, repeat purchasers are likely to have an imperfect recollection of the Mitchum outer product packaging.
55 Mr Cobden SC emphasised that the evaluation of the packaging should not focus on a comparison between the Mitchum Three Toned Triangles and the Rexona Three Toned Triangles. Rather, he submitted that I should look at the whole of the packaging that forms the "get-up".
56 When I was first shown the Mitchum Clinical packaging together with the New Rexona Packaging, I thought that the degree of similarity was striking. However, the boxes were shown to me from the Bar table and, at that distance, I could not read any of the print on the packaging, including the brand names.
57 Assessing the packages as a matter of impression, but sufficiently closely to be able to read them, in my opinion, the single most obvious feature in each case is the brand name. For Revlon, this comprises the words "Mitchum Clinical" in Mitchum green font (dark for men's variants and light for women's variants). For Unilever, this comprises the word Rexona underneath a very large tick, both in a dark blue font. In each case, the brand name appears in large font on both the front and the top of the boxes.
58 Revlon contended that the presence of the brand name "Rexona" and the Rexona "tick" device on the New Rexona Packaging do not necessarily obviate the risk of confusion. However, their prominence cannot be overlooked in an assessment of the overall packaging. That prominence is enhanced by the fact that both Mitchum and Rexona are very well known trade-marks.
59 The second most obvious feature is the shared use of the word "Clinical". On the Mitchum Clinical packaging, this forms part of the brand name. On the New Rexona Packaging, the words "Clinical Protection" appear in capitals immediately under the brand "Rexona".
60 Another prominent feature of the Mitchum Clinical packaging is the use of Mitchum green (dark for men's variants and light for women's variants). For each variant, this colour is used on the top of the box, in one of the coloured triangles on the front of the box and for the majority of the words on the front of the box.
61 The Mitchum Clinical packaging also identifies the men's variants with the word "men" at the top of the front of the box and the women's variants with the word "women" at the top of the front of the box. In contrast, the Rexona New Packaging does not refer to either men or women but has a graphic of a woman on the side of the box. Rexona's clinical protection products for men are not packaged in the Rexona New Packaging.
62 Other features of the Mitchum Clinical packaging which tend to differentiate it from the New Rexona Packaging are:
a. The use of the large gold oxygen symbol in the centre of the front of the box;
b. The use of a silver box for the men's variants;
c. The taller boxes;
63 A differentiating feature of the New Rexona packaging is Rexona's use in the bottom triangle of the words "DOCTOR RECOMMENDED" encircled by a symbol containing in very small font "No 1 Deodorant Brand in the World".
64 The main similarities in the packaging are the prominent use of the word "CLINICAL" and the triangular graphics on the bottom halves of the boxes, that is, the Mitchum Three Toned Triangles and the Revlon Three Toned Triangles. However, the shapes of the triangular graphics are significantly different, as is the use of the Mitchum green in the Mitchum Three Toned Triangles but not the Revlon Three Toned Triangles.
65 My impression is that the similarities do not detract from the overall distinctiveness between the two forms of packaging, which is derived from the brand names and the other differentiating features mentioned above. I conclude that, on the available evidence, it is possible but unlikely that the ordinary or reasonable consumer within Revlon's broad target market would confuse the Mitchum Clinical packaging with the New Rexona Packaging. If they were confused, it is fairly unlikely that they would be misled or likely to be misled into believing that the products were associated because of the distinctive differences in the packaging, particularly the prominent use of brand names on each product and the use of Mitchum green on the Mitchum Clinical packaging.