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3.1 Representations of The Software Link (Australia) Pty Ltd. We represent and warrant that we are authorised by Texada Software Inc. as their Distributors for Systematic Software in the Pacific Rim Region, which includes all the Territories of Australia and New Zealand. We have the power, authority and capacity to enter into this Agreement, we have the right to arrange for the development of Systematic Software and to sell the Systematic Software to you and warrant that Systematic Software does not infringe any copyright or other intellectual property right of any other person.'
3 A schedule to the standard form software licence agreement sets out prices for the licences according to the number of users on the network and a monthly maintenance fee for a single user licence or increased from a base fee of $150 by $55 for each user of a Multi-User Licence. The same Schedule C also stipulates hourly rates for software installation and training, other on-site work and travelling time. Other prices are quoted for a control pack and various ROTD server licences.
4 In 1987, another company incorporated by Pannell took over the distribution of Systematic software in Australia and New Zealand. In early December 1992 that company was replaced by the present applicant, Software, when Pannell told Lolley "of the change of name of our company". In fact, it was more than a change of name because on 26 February 1993, the company controlled by Pannell which had formerly been distributing Systematic Software in Australia and New Zealand went into liquidation.
5 Each of the changes in the corporate identity of the distributor apparently occurred with the consent of Lolley, or the company which, at the relevant time, was producing and marketing Systematic software. According to Pannell, Lolley, when told of the change which occurred in December 1993, replied "That's fine, Chris". By various mergers and acquisitions and changes of name, that company eventually, by the end of 2001, was transformed into the present respondent, Texada. Those corporate changes also occurred with the apparent acquiescence of the company which at the relevant time was distributing Systematic software in Australia and New Zealand. Since 2002, Systematic software has been marketed as "Texada Software".
6 Despite the changes to which I have referred, Software, or its predecessors, have at all times until this year acted as the sole distributor in Australia and New Zealand of Systematic, and, later, Texada software. Those companies controlled by Pannell have expended substantial time, money and resources in advertising the software, promoting it at hirer's trade fairs and conventions, canvassing potential customers and providing after-sales service.
7 From about late 2000 each company from time to time producing Systematic software took steps to formalise Software's distributorship arrangements by having the parties execute a written agreement. Discussion of such a written agreement was on the agenda for meetings which Pannell planned to have during a visit to Canada. Versions of a proposed form of agreement were sent from Canada to Pannell in late 2000 and early 2001 but by oversight or otherwise he made no substantive response to those proposals.
8 In about October 2001, Willie Swisher had been installed as the Chief Executive Officer of the new corporate entity which was then producing Systematic software. After his appointment had been notified to Software, Swisher sent Pannell an email dated 18 October 2001 which contained this paragraph;
'Thanks for the note Chris. James has spoke[n] highly of the successful long term relationship he has had with you and Softlink. We do have a global vision for our future and I would agree that a discussion of common visions and common grounds to build future successes is vital. Obviously we want the existing relationship to continue in the interim until we can meet to discuss strategies.'
9 Thereafter in November 2001 a proposal was made by the Canadian interests to acquire the maintenance and support part of Software's business for a price equal to the value of the annual licence renewal fees. Pannell responded by indicating that on a proposed visit to Toronto in early January 2002 he would be interested in receiving some of Swisher's "more detailed ideas re the acquisition of all of [Software's] business here rather than just the support as suggested by [Lolley]".
10 After the meetings in January 2002, Texada did not pursue its proposal acquisition of any part of Software's business but revived its endeavours to conclude a formal, written, distributorship agreement. A draft agreement was sent to Software on 21 July 2003, in which Software was described as "the Representative." It included the following provision governing the duration of the proposed agreement;
'3.1 Subject to section 11, this Agreement will be effective as of the Commencement Date and continue for a period of one year (the "Term"). The Representative will have the right to renew this Agreement on the same terms and conditions for a period of one year beyond the date of the expiry of the Term (the "Renewal Term"), upon no less than 90 days' notice prior to the expiry of the Term, provided that the Representative has set all performance targets set by Texada and otherwise completed with this Agreement.'
11 Pannell acknowledged receipt of that draft and suggested that the expression "Representative" should be changed to "Distributor". He also undertook to advise Texada of further comments on the draft which he would wish to make but it does not appear that he ever did so. At all events no written agreement in the form of the July 2003 draft or otherwise was ever concluded between Texada and Software.
12 In early 2005, Texada decided to establish a direct presence in Australia and New Zealand and, to that end, appointed Mr Bernie Reilly ("Reilly") as its "Vice President Asia Pacific". According to Pannell, Reilly told him that Texada intended to take over the software installation, implementation of new systems, data conversion for new customers, the whole customer support business and all customer training services which, to then, had been provided by Software. When Reilly told Pannell that Texada proposed to change Software's distribution agreement, Pannell disputed Texada's right to make changes unilaterally and insisted that any agreed changes would have to be accompanied by compensation for losses incurred by Software as a result.
13 On 19 May 2005, Reilly gave the following notice to Software;
'Notice is hereby given of the termination of any dealership arrangement between the Software Link(Australia) Pty. Limited (SWL) and Texada Software Inc. (Texada).
Texada acknowledges that there has been an undocumented dealership arrangement in place between Texada and SWL. Texada also asserts that various attempts have been made by Texada over the past three years to formalize and document this relationship. In the absence of adequate response tothese attempts, Texada must formally terminate the unofficial relationship.
However, in consideration of the previous, unofficial relationship, Texada expresses its keen interest in establishing a formal arrangement whereby SWL might continue to re-sell Texada product(s).
In consideration of the previous official relationship and to bridge SWL to a new arrangement Texada hereby unilaterally grants the following rights to SWL:
i) SWL shall have the non-exclusive right to provide the following services:
a. Facilitation of preparation and execution of software agreements with End-Users;
b. Other services which Texada may reasonably require and SWL shall agree to deliver relating to the Products.
ii) SWL shall enjoy a 50% discount from Texada's published price list.
iii) SWL shall have the non-exclusive right to deliver the services in the territories of Australia and New Zealand.
Without a formal agreement, we will require:
The Software Link to delivery to Texada, a named account list.
Texada agrees not to sell directly,nor to cause other dealers to sell to those specified accounts for the period of this grant plus 30 days. SWL shall have 15 days from the date of this notice to supply Texada with said named account list. Upon request, SWL shall document the existing relationship with each of said accounts and may be required to prove recent contact and an active business relationship with each of said accounts. This account list may not include any companies for which Texada has a history of direct sales.'
14 On 25 May 2005, Don Whitbeck, the Chief Executive Officer of Texada ("Whitbeck"), sent Pannell an email to which was attached a letter dated 22 May 2005 which was said by Whitbeck to reflect his "thoughts on where we are today". That letter, omitting formal parts, was in the following terms;
'Thank you for taking the time to follow up from our discussion of May 18, 2005. I appreciate you relating your views and your consideration of the options we might explore.
I must, however, take issue with a number of the points raised and remind you of a couple of other points.
Texada has announced its' intention to establish closer relationships with its own customers in the region. Texada has further announced its' intentions to establish a world wide support organization serving its customers wherever they might be.
The Software Link (Australia) Pty. Ltd. (SWL) has been operating as a dealer of Texada product and services for sometime. At no time has SWL represented itself as Texada, simply its' dealer in the region. In addition to the verbal discussions with James Lolley, but never documented, establishing a relationship between the parties, Texada has been trying, through Willie Swisher, CEO for the past 4 years and now Chairman, to document the relationship in a manner consistent between that of a manufacturer and its' dealer. SWL has consistently frustrated Texada's attempts to establish a formal agreement and has refused to even negotiate in good faith.
Given the refusal to document the relationship and the continued frustration of any attempt to do so, the current dealership business of Software Link exists entirely at the goodwill and beneficence of Texada Software.
SWL, having represented itself as a Texada dealer has ensured that customers all recognize that the license agreements they have signed and the intellectual property they are using belong exclusively to Texada and its' suppliers. The fact of signing said license agreements confirms to the customers that they have a direct relationship with Texada.
Texada will not tolerate any interference in the relationship between itself and its' customers.
The current lack of any documented agreement with SWL is unacceptable to Texada Software Inc. Texada Software. Inc. hereby gives notice that the current agreement, what ever that might be, is terminated with 90 days notice. The document that Texada has been attempting to sign with SWL for 3 years specifies a 90 day termination clause, so that this duration is completely familiar to SWL.
Notwithstanding the notice of termination, Texada has no wish to terminate the business of Software Link. We are simply trying to formalize the dealership agreement such that SWL may continue to re-sell Texada products and services on a non-exclusive basis in the region in a manner consistent withTexada's business objectives. For the next 90 days, we will continue to negotiate, in good faith, an agreement which allows SWL to continue to act as a dealer of ours in manner consistent between that of a global software manufacturer and its dealers.
Further, Texada has not disclosed any of the current discussions on these matters to any parties outside of SWL and Texada. In order to ensure SWL the greatest opportunity to sign a formal agreement, Texada will continue to respect the discussions and will not communicate the status of the current arrangement to any third parties.
In order to continue the discussions in the most expedient manner possible, I assure you, the Vice President, Asia/Pacific region, Mr. Bernie Reilly has my full confidence to conclude any agreement as might be negotiated on behalf of Texada Software Inc.
I look forward to concluding an arrangement which is mutually beneficial and which respects the dealer/manufacturer relationship.'
15 By letter dated 27 May 2005, Software disputed Texada's right to give notice of termination of the distributorship and asserted, amongst other things, that;
'Our advice is that Texada has one customer in Australia; The Software Link (Australia) Pty Ltd. There is a well documented history of dealings that confirms the tenor of the relationship as it exists at present with Texada. As do the current agreements The Software Link has with its customers here. Without mutual consent, our continuing 21 year old agreement with Texada and the executed agreements with each of our customers do not give Texada any additional rights merely because Texada wishes them to be in place.'
16 By the same letter, Pannell offered as a second alternative means of resolving the dispute to transfer the whole of Software's business and goodwill to Texada with effect from 1 September 2005 for A$780,000. That amount was explained in a later email of 8 June 2005 as being "based on our audited June 2004 fiscal year net profit of A$263,000 being a 33% return on the business value." On 23 June 2005, Texada made a counter offer to purchase the business of Software for A$222,000 "to be paid out of Australian revenues as follows: $20,000 paid upon closing and $10,000 per month for 20 months thereafter." That counter offer was not accepted by Software.
17 A further complaint made by Software is that Reilly, on behalf of Texada, approached Software's then General Manager, Glenn Schwede and persuaded him to leave his employment and work for Texada. As a result, Schwede, on 17 June 2005, gave written notice of his intention to finish employment with Software in one month's time on Friday 15 July 2005. A related complaint is that Reilly made a similar approach to two other employees of Software, Eric Vizcarra and Mary Caniffe. Although Pannell has deposed that Vizcarra orally advised him on 1 July 2005 that he proposed to accept the offer, I was informed from the Bar table during the hearing on 4 August 2005 that both of those employees are still working for, and being paid by, Software.
18 On 23 June 2005, Texada gave Software a "Confirmation of Termination Notice" which recited;
'Reference is made to the notice of termination of dealership arrangement dated 19 May 2005, which has been served on your Company.
Since that time you have refused to engage in any meaningful way in negotiating an ongoing and properly documented relationship with Texada.
That is unacceptable to Texada, which now confirms by this notice the termination of the dealership arrangement effective as at Wednesday 17 August 2005.'
19 On 22 July 2005 Reilly sent an email to various unidentified customers of Software requesting the recipient to note that "from August 15th 2005, your maintenance and support contracts will be can only be fulfilled by Texada Software Inc." An attached "customer letter" recited;
'After more than 20 years of customer history in Australia and New Zealand, Texada Software Inc. is proud to announce the opening of our first Asia Pacific Sales and Support Centre. This is part of our aggressive campaign of expansion, designed to ensure we will maintain our status as a premier vendor of Enterprise Asset Management Software, primarily to the Rental. Market.
Texada also announced the appointment of Bernie Reilly, Vice President, Asia Pacific Region. Bernie brings over 20 years of senior software management experience in the region. We believe that Bernie's track record of exceptional service will serve to expand and strengthen our relationship with our many customers in Australia and New Zealand.
As of August 17, 2005, all Texada Inc. sales, support and training will be handled directly by Texada Inc. To keep your support contracts current, please contact Bernie Reilly, on
(02) 9402-7850, breilly@texadasoftware.comfor additional details.
From August 17 2005, to receive all upgrades, licenses, training, support, or sales assistance, you will need to contact us directly.
These changes of contact point for your support and training, will better position Texada Software Inc. toservice our customers with solutions that are both specific to your company needs and will give you the benefit of dealing directly with Texada. Every aspect of our current relationship with you and your firm will remain in place and we look forward to offering you seasoned account personnel, trainers and support staff, all from August 17, 2005.
We can now offer so much more service, value and expertise, than ever before, with direct links to the staff that are designing products for today and the future! We also intend to significantly bolster our existing resources with a range of new products, services and people in the near future.
We thank you for your valued and treasured business. Bernie looks forward to speaking to every one of you directly, to answer questions and listen to your comments. Every one will be in place on the day and we look forward to enhancing your Texada experience.
Contact Bernie Reilly to learn more about our expanded capabilities services and resources here in Australia and New Zealand. We will contact you within the week with information regarding toll free phone numbers for both Australia and New Zealand.
20 On 28 July 2005, Weinberg J, upon Software's giving the usual undertaking as to damages, granted an interim injunction restraining Texada "whether by itself, its employees, agents, subsidiaries or otherwise" from;
'(a) acting or purporting to act on its purported termination dated May 2005 of the applicant's computer software distribution licence and agreement in respect of the respondent's computer software products for Australia and New Zealand;
(b) approaching, employing or offering employment to any employee of the applicant;
(c) approaching or contacting any software customer of the applicant which name appears on the list annexed (which is a copy of annexure CP 35 to the affidavit of Christopher Pannell sworn in this proceeding on 27 July 2005) to induce or attempt to induce it to terminate its contractual arrangements with the applicant or to inform or to attempt to inform it that its contractual arrangements will henceforth be with the respondent and not the applicant; or
(d) representing itself to be the applicant or to have taken over or be entitled or about to take over the applicant's business, or to be the direct contracting party with any of the customers in the annexed list, or describing itself as 'Texada Software Link', or 'Software Link' or anything including the name Software Link or anything deceptively similar thereto.'
21 Software now seeks, effectively, a continuation of that injunction until the trial of the action or further order. However, it is conceded that no injunction can go to restrain the employment by Texada of those persons who have already ceased to be employees of Software or who have given notice which will effectively terminate their employment relationship with Software.