A council's duty of care and pedestrians
26 In Brodie v Singleton Shire Council and Ghantous v Hawkesbury City Council (2001) 206 CLR 512 the position of a highway authority, which includes a council in which footpaths are vested, was brought within the ordinary principles of negligence. The ordinary principles of negligence included the consideration of the reasonable response to a foreseeable risk of which Mason J spoke in Wyong Shire Council v Shirt (1980) 146 CLR 40 at 47-8. In their joint judgment Gaudron, McHugh and Gummow JJ said (at [150]-[152], under the heading "Content and breach of the duty of care") -
"150 The duty which arises under the common law of Australia may now be considered. Authorities having statutory powers of the nature of those conferred by the LG Act upon the present respondents to design or construct roads, or carry out works or repairs upon them, are obliged to take reasonable care that their exercise of or failure to exercise those powers does not create a foreseeable risk of harm to a class of persons (road users) which includes the plaintiff. Where the state of a roadway, whether from design, construction, works or non-repair, poses a risk to that class of persons, then, to discharge its duty of care, an authority with power to remedy the risk is obliged to take reasonable steps by the exercise of its powers within a reasonable time to address the risk. If the risk be unknown to the authority or latent and only discoverable by inspection, then to discharge its duty of care an authority having power to inspect is obliged to take reasonable steps to ascertain the existence of latent dangers which might reasonably be suspected to exist.
151 The perception of the response by the authority calls for, to adapt the statement by Mason J in Wyong Shire Council v Shirt at 47-48., a consideration of various matters; in particular, the magnitude of the risk and the degree of probability that it will occur, the expense, difficulty and inconvenience to the authority in taking the steps described above to alleviate the danger, and any other competing or conflicting responsibility or commitments of the authority. The duty does not extend to ensuring the safety of road users in all circumstances. … "
27 When dealing with failure to repair their Honours said (at [158]) that "the recognition of a duty of care in terms expressed above with reference to Wyong Shire Council v Shirt does not necessarily involve the imposition of an obligation in all cases to exercise powers to repair roads or ensure they are kept in repair". They said (at [159]-[161] -
"159 The discharge of the duty involves the taking by the authority of reasonable steps to prevent there remaining a source of risk which gives rise to a foreseeable risk of harm. Such a risk of harm may arise from a failure to repair a road or its surface, from the creation of conditions during or as a result of repairs or works, from a failure to remove unsafe items in or near a road, or from the placing of items upon a road which create a danger, or the removal of items which protect against danger.
160 In dealing with questions of breach of duty, whilst there is to be taken into account as a 'variable factor' the results of 'inadvertence' and 'thoughtlessness', a proper starting point may be the proposition that the persons using the road will themselves take ordinary care.
161 Not all failures to repair will create risks to the users of a road, or at least not risks which would, as a matter of the reasonably foreseeable, pose a risk of injury. Although it has been said many times that the digging of a hole in a roadway constitutes an actionable misfeasance, the size and location of such a hole may vary and must be considered when determining, on the facts of the particular case, whether it will reasonably foreseeably lead to injury or harm to a user of the road. Depending on the conditions of the road, a 'hole' caused by removal of a portion of the road surface may not pose any foreseeable risk to cars; signs may provide adequate warning against whatever risks it poses to motor-cyclists or cyclists. On the other hand, a trench in the roadway, whether arising from active digging or decay of the road or structures within it, will more readily give rise to a foreseeable risk of injury, particularly where it cannot easily be seen or avoided by a road user. The nature of the defect, and not the question of whether it arose by action or 'non-feasance', should be significant. … "
28 Specifically referring to pedestrians, their Honours said (at [163]) -
"163 The formulation of the duty in terms which require that a road be safe not in all circumstances but for users exercising reasonable care for their own safety is even more important where, as in Ghantous , the plaintiff was a pedestrian. In general, such persons are more able to see and avoid imperfections in a road surface. It is the nature of walking in the outdoors that the ground may not be as even, flat or smooth as other surfaces. As Callinan J points out in his reasons in Ghantous , persons ordinarily will be expected to exercise sufficient care by looking where they are going and perceiving and avoiding obvious hazards, such as uneven paving stones, tree roots or holes. Of course, some allowance must be made for inadvertence. Certain dangers may not readily be perceived because of inadequate lighting or the nature of the danger (as in Webb v South Australia ), or the surrounding area (as in Buckle , where the hole was concealed by grass). In such circumstances, there may be a foreseeable risk of harm even to persons taking reasonable care for their own safety. These hazards will include dangers in the nature of a 'trap' or, as Jordan CJ put it, 'of a kind calling for some protection or warning'. In Romeo , Toohey and Gummow JJ noted in a different context that the care to be expected of members of the public is related to the obviousness of the danger. Kirby J pointed out in the same case that even an occupier of premises 'is generally entitled to assume that most entrants will take reasonable care for their own safety'. Each case will, of course, turn on its own facts."
29 In the joint judgment their Honours agreed with Callinan J's conclusion that there was no breach of duty in Ghantous v Hawkesbury City Council "because the footpath was not unsafe for a person taking ordinary care" (at [166]-[167]). Callinan J, with whom Gleeson CJ and Hayne J relevantly agreed (at [8], [339]) said (at [355]) -
"Even if I were to assume that an action in negligence lay against the respondent for any failure to maintain or improve the footpath to keep or make it safe, whether as a matter of misfeasance or otherwise, I would conclude that there was no failure in that regard because the footpath was not, despite what the expert witness was allowed to say, unsafe. The case of the applicant in negligence was that a differential in height between the concreted part of the footpath and the earthen part of it created a dangerous situation. A court is not obliged to accept an expert, especially when his or her evidence is evidence purportedly resolving and concluding an issue of the kind which arose here. A court is not bound to accept that a matter of ordinary observation such as the readily apparent state of the footpath is a matter calling for expert opinion. But in any event the expert's opinion (uncontradicted as it was) did not go so far as to say that the 'poor maintenance' which caused the 'hazard' actually caused one of such a nature that to leave it unrectified was negligent. There was no concealment of the difference in height. It was plain to be seen. The world is not a level playing field. It is not unreasonable to expect that people will see in broad daylight what lies ahead of them in the ordinary course as they walk along. No special vigilance is required for this. The applicant herself admitted in cross-examination that she knew before the day of the accident that the earthen surface was lower than the concrete surface. The photographs tendered at the trial clearly show that there was a discernible difference between the kerb and the earthen verges. There was no negligence on the part of the respondent either in the construction of the footpath or in not keeping the concrete strip and verges level."
30 Kirby J agreed with the joint reasons as to the existence of a duty of care (at [243]), but did not come to his conclusion in Ghantous v Hawkesbury City Council "upon any enlarged assumption about a pedestrian's need for vigilance for his own safety" (at [247]). His Honour considered that no breach of duty had been shown, and that the mishap was "simply an accident" (at [248]). The observations in the joint judgment, taken with those of Callinan J, have prevailed in later decisions where pedestrians have fallen on imperfect footpaths or other public areas.
31 The later decisions are legion, but firmly establish that the content or breach of the duty of care of a council (or other entity responsible for a public area) involves regard to the obviousness of the risk to a pedestrian exercising reasonable care for his or her own safety. I refer only to illustrative cases.
32 In Burwood Council v Byrnes Handley JA, with whom Beazley and Hodgson JJA agreed, referred to and cited from Ghantous v Hawkesbury City Council and then said (at [33]-[38]) -
"33 A Council's duty to pedestrians is therefore to take reasonable care to prevent or eliminate the existence of dangers in the road or footpath. The duty is not to prevent or eliminate 'obvious hazards' which 'could possibly be an occasion of harm' [para 29 above]. The standard of care is that which is reasonably required to protect pedestrians who are taking reasonable care for their own safety. The care which pedestrians must themselves take enters into the definition of the duty and is not relevant only to contributory negligence.
34 This Court has considered Ghantous in at least three cases involving pedestrians injured on a highway. In Hawkesbury City Council v Ryan [2001] NSWCA 212 the plaintiff was returning to her car parked in Richmond shopping centre next to the kerb. At this point the gutter was deep and the top of the stone kerb was 22mm higher than the brick paved footpath. The plaintiff tripped over the kerb while stepping down into the gutter. Williams DCJ held that the height differential at the edge of the kerb was a trip hazard. It had been created either when the footpath was laid or as a result of subsidence due to poor compaction of the foundation material. His judgment in favour of the plaintiff was upheld by this Court.
35 In Parramatta City Council v Watkins [2001] NSWCA 364 the plaintiff again succeeded. She had parked her car next to the kerb in a designated parking area in Granville shopping centre. She walked around the front to get to the footpath and fell onto a manhole cover. This was flush with the road surface at the kerb but 50 mm or 2" below with a steep drop from the surface on the side furthest from the kerb. The manhole was partly obscured by her car and the space in front of her car was probably limited by another parked vehicle.
36 There was a similar manhole cover 40 metres away which did not present the same hazard because of the gradual slope from the surface to the cover. The judgment of Robison DCJ was upheld because the change in level would not have been expected and its existence was likely to be and was partially obscured by the car. The change in level was found to be an unreasonable hazard created during resurfacing work a few years earlier.
37 In the third case, Lombardi v Holroyd City Council [2002] NSW CA 252, the pedestrian failed. The plaintiff tripped over a concrete slab in the footpath which was 25 mm higher than the adjoining slab on one corner and substantially level with it at the other. This Court upheld the decision of Patten DCJ who found that the difference in height was plainly visible and could not be categorised as a concealed hazard. Hodgson JA, who delivered the principal judgment in this Court, said (para 32): 'that a plainly visible step of 25 mm in a footpath is [not] correctly regarded as high risk or unacceptable risk'.
38 In the first two of these cases the Court found that the state of the road or footpath created a hazard which was dangerous to pedestrians but not obvious. In the last of the cases the Court found, in effect, that the footpath 'could possibly be an occasion of harm' but it was 'an obvious hazard'. The facts of the present case are, in essentials, indistinguishable from those in Lombardi v Holroyd City Council. Indeed the height difference in this case was less."
33 In Richmond Valley Council v Standing Heydon JA, with whom Handley and Sheller JJA agreed, asked whether the defendant owed a duty of care to the plaintiff and said that that "turns on whether the failure of the defendant to repair the footpath created 'a foreseeable risk of harm' to pedestrians" (at [29]). His Honour said -
"The question is whether there was a reasonably foreseeable risk of harm to a pedestrian exercising reasonable care for her own safety, bearing in mind the particular advantages of pedestrians. The issue of the capacity of the defendant to deal with particular risks and the competition between claims on scarce resources is not specifically relevant to the question of the scope of duty, but to the question of its breach."
34 His Honour examined the facts, and concluded (at [53]) that a pedestrian exercising reasonable care for his or her own safety ought to have seen the hole in which the plaintiff tripped. He continued (at [54]-[60]) -
"54 Almost any injury that happens is an injury in respect of which there can be said to have been a foreseeable risk. In that sense, there was a foreseeable risk of injury here. But it was not a reasonably foreseeable risk of injury to pedestrians using reasonable care for their own safety. The plaintiff, like pedestrians generally, was in an excellent position to see and avoid imperfections in the surface. There could have been no expectation on her part that the surface would be smooth. The unevenness in the paving slabs, the cracks and the holes at the place where the plaintiff was moving were as obvious as similar features all over the country, and as obvious as other common features like raised tree roots and manhole covers. There was no concealment of any of the features of the site which the trial judge criticised. There was no inadequacy in the lighting, or obscuring of the hazard by grass or otherwise. It was reasonable to expect the plaintiff to have seen what lay ahead of her as she walked along in broad daylight: what was there was obvious and called for no special vigilance.
55 So far as there was any hazard it was both not only obvious but insignificant and common. The condition of the pavement was typical of innumerable kilometres of pavements in the cities, suburbs and towns of this country. The imperfection was of a kind which users of footpaths have from childhood habituated themselves to look out for and avoid, in view of the fact that surfaces which pedestrians use may be uneven, not flat and not smooth. The imperfection was not a danger, a hazard or a trap. Neither Mr Moir nor the trial judge demonstrate how Mr Moir's figure of 10 mm depth in the hole as the criterion of liability was crucial, and, if it was, how that view could be reconciled with the reasoning in Brodie's and Ghantous's cases. Though Mr Moir referred to other experts, he did not explain their thought processes.
56 The reasoning of Hodgson JA (Foster AJA and Brownie AJA concurring) in Lombardi v Holroyd City Council [2002] NSWCA 252 at [32] applies here:
'I do not accept that a plainly visible step of 25 millimetres in a footpath is correctly regarded as high risk or unacceptable risk. It is desirable that even obvious steps of 25 millimetres in footpaths be avoided and eliminated if possible; but that is not to say that the failure of a Council to detect and eliminate all such risk is negligent. As a general rule, in my opinion it is not.'
57 Hodgson JA's reasoning in Parramatta City Council v Watkins [2001] NSWCA 364 at [27] also applies; speaking of a 50 mm change of level from the surface of a road to a manhole cover, he said:
'I am inclined to think that sudden variations in level of this magnitude may generally be expected at the edge of footpaths, at transitions between different paths or surfaces, and even between footpath slabs in the vicinity of trees; and also between paved and unpaved areas of road. However, the same may not be true within the paved surface of an apparently well-maintained road, particularly where the change of level is not obvious; and the circumstance that the change in level in this case was in a designated parking area, where it could be partially obscured by a parked car, would add to the risk.'
Here there was no obscuring of the imperfection by a parked car or otherwise; the case did not concern the paved surface of an apparently well-maintained road, but a cracked pavement; the fact of the crack between the pavers was obvious enough actually to be seen by the plaintiff, and the change in level sufficiently obvious that she ought to have seen it; and the imperfection was similar to one occurring between footpath slabs in the vicinity of trees.
…
59 The conditions of the site were so obvious and so typical of those commonly to be encountered in daily life that the defendant was not under any duty to undertake inspections to identify them. Even if the defendant had become aware of the particular conditions of the site, it had no duty to alter them in view of their obviousness.
60 In short, the defendant did not owe the plaintiff a relevant duty of care either to identify the features of the site or to remove them."
35 Moving to the recent decision in Newcastle City Council v Lindsay [2004] NSWCA 198, Tobias JA, with whom McClellan AJA and I agreed, summarised the position (at [49]) -
"49 It is clear from the authorities referred to that any duty to take reasonable care for the safety of pedestrians by warning them of, or protecting them from, a defect in a footpath only arises if the defect is not obvious. The defective pavement slab in question was not in shadow or otherwise obscured or concealed. It was not in a location where it would not be looked for or expected but was in full view of any pedestrian keeping a reasonable lookout as they went about their business. In these circumstances, the respondent did not demonstrate that the relevant part of footpath was dangerous so as to require, by way of reasonable response thereto, the placing of barriers by the appellant around it. This was so notwithstanding that the appellant was aware of the defect and considered it sufficiently hazardous as to justify its prompt repair."
36 As Ghantous v Hawkesbury City Council made plain, a council owes a duty of care to pedestrians using its footpaths. The duty was stated as a duty to take reasonable care to prevent foreseeable risk of harm from the condition of the footpath, the foresight of risk of harm including that pedestrians can be expected to take reasonable care for their own safety by perceiving and avoiding obvious hazards.
37 Obviousness to the careful pedestrian has been spoken of sometimes as going to the duty of care, and sometimes as going to breach of the duty of care. Reference to the content of the duty of care may have brought a slide to the existence of a duty of care. On the one approach, risk of harm is not foreseeable if the defect in the footpath is obvious to the careful pedestrian; on the other approach, there is no breach in failing to remedy the defect if the defect is obvious to the careful pedestrian. The language used in the cases has not been uniform, or always consistent: for example, in the summary in Newcastle City Council v Lindsay (with which I agreed) Tobias JA began by speaking of a duty arising, but ended by speaking of the need for action as a reasonable response to a demonstrated danger.
38 In most situations it will not matter, but for a number of reasons it seems to me that the preferable approach is that obviousness of the risk to the careful pedestrian goes to breach of the duty of care. As I have said, it is plain that a council owes a duty of care to pedestrians using its footpaths. In Brodie v Singleton Shire Council and Ghantous v Hawkesbury City Council at [160] the proposition that persons using the road will themselves take ordinary care was for "dealing with questions of breach of duty", and I have referred to the heading associating content with breach, although later passages moved to language of duty. When reasonable foreseeability has become an undemanding test, as lamented by McHugh J in Tame v New South Wales (2002) 211 CLR 317 at [96]-[99], risk of injury even to the careful pedestrian can usually be found, so regard to pedestrians taking ordinary care would mean little in describing the content of the duty of care. Further, what risk would be encountered by the careful pedestrian can really only be determined by regard to the particular defect, and focus on the content of the duty could lead to the error of a duty of care "formulated retrospectively as an obligation purely to avoid the particular act or omission said to have caused loss, or to avert the particular harm that in fact eventuated", see Graham Barclay Oysters Pty Ltd v Ryan (2002) 211 CLR 540 at [192] per Gummow and Hayne JJ; see also McHugh J at [106] -
"The duty of care owed by a manufacturer or producer to a consumer is a duty to take reasonable care to avoid injury to the consumer. To formulate the duty in more specific terms invites error because it is likely to mix a question of law (whether a duty existed) with a question of fact (whether a breach occurred)."
39 On my reading, the reasoning in the joint judgment in Brodie v Singleton Shire Council and Ghantous v Hawkesbury City Council made the proposition that persons using the road will themselves take ordinary care one of the matters in the balancing of matters in accordance with Wyong Shire Council v Shirt. On the approach that obviousness of the risk to the careful pedestrian goes to breach of the duty of care, if there is a foreseeable risk then in the balancing of matters the response of the reasonable council takes into account that pedestrians are able to see and avoid imperfections and "will be expected to exercise sufficient care by looking where they are going and perceiving and avoiding obvious hazards …" (see at [163]).
40 It does not automatically follow that, in arriving at the response of the reasonable council, a defect obvious to the reasonable pedestrian needs no attention. As their Honours added (at [163]), "some allowance must be made for inadvertence". They had earlier (at [160]) referred to taking into account "as a 'variable factor' the results of 'inadvertence' and 'thoughtlessness'", citing Smith v The Broken Hill Pty Co Ltd (1957) 97 CLR 337 at 343 where Taylor J spoke of doing that in enquiring what precautions or safeguards the exercise of reasonable care by an employer required. It is not clear whether their Honours meant, by the illustrations following, that inadvertence was failure by a pedestrian exercising reasonable care to perceive a danger where perception of the danger was diminished, for example because of inadequate lighting or concealment by grass, so that the danger was "in the nature of a trap". The line between failure to take reasonable care and inadvertence is fine, and an expectation that pedestrians will exercise sufficient care by looking where they are going and perceiving and avoiding obvious hazards leaves little room for inadvertence. It has not featured in the decided cases; in Newcastle City Council v Lindsay it was unsuccessfully argued that the pedestrian was distracted by unusual objects adjacent to the defect in the footpath, but it was said (at [42]) that inadvertence was relevant only if the pedestrian was otherwise exercising sufficient care.
41 In the balancing required in accordance with Wyong Shire Council v Shirt the obviousness of the risk to the careful pedestrian will not be the only consideration, although it is likely to be dominant. In Parramatta City Council v Watkins [2001] NSWCA 364 at [27], included in the passage from Richmond Valley Council v Standing earlier set out, Hodgson JA envisaged that a sudden variation of level in the paved surface of an apparently well-made road, even if obvious, could call for remedy because unexpected. In a case decided after the hearing in this appeal, Dunn v Star City Pty Ltd [2004] NSWCA 223 (not a footpath but the foyer of the Star City Casino), it was relevant that the pedestrian would not reasonably have expected that the mats over which she tripped would have been in her path (see at [48]). Taking reasonable care can involve what is reasonably expected as well as what is obvious, and what is obvious in hindsight must be considered together with the occasion to perceive it at the time. In this respect, and more generally, the matters for consideration will include whether the defect was "in the nature of a trap".
42 In the balancing exercise, the ultimate issue is what reasonable care required. All the circumstances of the risk presented to the careful pedestrian must be considered. Equally, see McHugh J in Liftronic Pty Ltd v Unver (2001) 179 ALR 321 at [25], it is an erroneous assumption that, if there was a reasonably foreseeable risk of injury to the plaintiff that could have been avoided, the defendant was necessarily negligent: as his Honour said, "[t]he issue in negligence is always whether reasonable care required the elimination of the risk having regard to the consequence of the risk, the probability of its occurrence and the cost, expense and inconvenience of eliminating it". See also Tame v New South Wales at [99] and Calfest v Tombleson [2003] NSWCA 210 at [18].