Mr Shanahan's circumstances
5 Mr Shanahan is 50 years of age. He is married and has an 18-year-old daughter. Mr Shanahan finished school in 1979 and attended Wollongong University while training with a large accounting firm. After he obtained his degree in accountancy, he joined a small firm and worked there until made a partner in 1988. About a year later, he left the partnership and worked principally as the finance manager of the Kiama Leagues Club for the next 11 and a half years. When he ceased that employment, he opened an accountancy practice in Kiama using a corporate vehicle, M & P Consultancy (Australia) Pty Limited, which was a registered tax agent under previous legislation. The business was a general purpose accounting business providing accountancy and tax advice, bookkeeping and tax agent services. Mr Shanahan had formed a business relationship with William Butler who had been the auditor of the Kiama Leagues Club while he worked there, and who had indicated that he wished to downsize his operations as he moved towards retirement. Mr Butler shared Mr Shanahan's business premises with him. Mr Butler was a registered tax agent at all times.
6 By late 2007, the business was struggling and just making ends meet. At that point, Mr Shanahan, sought and obtained psychological counselling to deal with issues of depression, stress and anxiety that he was then feeling as a result of both serious illnesses of his mother and parents-in-law who lived in Orange in New South Wales. He failed to respond timeously to requests of the Board's predecessor, the Tax Agents' Board of New South Wales, to provide information in answer to a letter asking his firm to show cause why it should not be re-registered. On 27 November 2008, the Board's predecessor, refused to re-register Mr Shanahan's company as a tax agent. The letter informing him of that decision identified that he had the right to seek merits review in the Administrative Appeals Tribunal within 28 days. However, he appears to have filed his application out of time and, after a period, realised that it needed to be withdrawn.
7 After Mr Shanahan ceased to have any registration as a tax agent personally or through his company, he continued to do work for clients. That work involved, at the times of the contraventions, the provision of tax agent services or, in the case of the BAS matters, BAS services. He used an old letterhead of his own which to send fees which had his name, qualifications and the statement "registered tax agent and public accountant" underneath as part of the letterhead.
8 The Board has not suggested, that in the performance of his work, Mr Shanahan acted in any way that caused any of his clients to fail to comply with any obligations under the taxation laws. The substantial complaint is that he knowingly and deliberately represented himself as a tax agent and received payment for performing services as a tax (or BAS) agent when he had no right to do so. By the time of the contraventions, Mr Shanahan's evidence, which I accept, was that his practice was not producing a great deal of income. Indeed, he thought it was breaking even or making very small profits, and that the two staff whom he employed were earning more than he was. He found his financial circumstances to be difficult and, as regrettably often happens in such cases, was willing to engage in conduct that contravened the law in order to keep his clients coming to him for the performance of the range of services that he offered.
9 The contraventions of s 50-5(1) involved Mr Shanahan preparing and submitting tax returns for his clients for the income years ending 30 June 2009 to 2011, the last contravention occurring on 21 June 2012. Mr Shanahan agreed to requests by each of his clients to provide services connected with the preparation and lodgement of those tax returns. For that purpose, received from the clients, or their authorised representatives, information and documents that were potentially relevant for the preparation of the return, considered that information and documents, where necessary requesting further information and documents, determined the taxpayer's assessable income and allowable deductions and offsets and prepared an income tax return for the taxpayer with the information provided. He subsequently lodged the income tax return with the Australian Taxation Office on behalf of the taxpayer through a tax agent portal using the tax agent number of Mr Butler, who still remained a registered tax agent. But he did that without Mr Butler's knowledge.
10 Mr Shanahan performed his work believing that his clients or their authorised representatives, such as their family members, or the directors or officers of companies for whom he was working, were relying on his specialist knowledge in relation to their income tax returns for the purpose of their satisfying their liabilities or obligations or claiming entitlements that had arisen under a taxation law.
11 None of the contraventions of s 50-5(1) occurred in relation to a business activity statement and were not provided by Mr Shanahan acting as a legal practitioner for the purposes of the exceptions in s 50-5(1)(b) and (e). And correspondingly when he provided the two BAS services, Mr Shanahan was aware that those services were of that character, that he was not a registered BAS agent within the meaning of the Act and that, accordingly, he had contravened s 50-5(2). The essential ingredients for each of the admitted contraventions are set out in the agreed statement of facts. The fees which Mr Shanahan earned for the provision of these services performed in contravention of the law were relatively modest, ranging from about $105 to about $700, albeit that some of the fees were a portion of a greater lump sum charge that he made for the provision of other services to some of his clients. Mr Shanahan charged a total of $6,269 for 36 of the admitted contraventions. It is likely that the other contravening conduct earned him a proportionately similar sum, although the parties have not been able to identify precisely how much.
12 The maximum penalty that could be imposed for the contraventions was over $1.35 million. Mr Shanahan's current financial position is in evidence. He has a house which he shares with his wife, but is in his name alone. It is worth in the order of $460,000 on his estimate, which has not been challenged. It is subject to mortgages to his bank securing about $260,000 in respect of a home loan and about $36,700 in respect of a business loan. He is in default of the business loan and the bank is seeking repayment. He has made arrangements with his mother to obtain a loan from her with which to repay the business loan to the bank and has promised his mother that he will pay her about 5% interest on the money borrowed.
13 Mr Shanahan is also in default in respect of credit card debts worth about $24,000 which are in the hands of a collection agency. In addition, he has business debts of about $65,000 and household debts of about $6,000. His current salary is in the order of about $60,000. Mr Shanahan, in his oral evidence, said that he earned about $1,100 after expenses net per week, with almost nothing left over. He now works, and has since August last year, for a company that provides financial planning advice. He is employed as an accountant and small business strategist under the supervision of a registered tax agent in his employer. His employer's principal has given Mr Shanahan a reference that demonstrates that he is receiving appropriate support to deal with the issues arising from this litigation and in developing the skills necessary to seek to put himself in the position of being registered as a tax agent once again. The employer regards him as a very competent team member and a person who is highly valued by its clients.