The Plaintiff's Evidence in Chief
3 The plaintiff was born on 14 October 1955. She was accordingly thirty years old at the time of the alleged accident and is now forty-four years old.
4 She left school after obtaining her school certificate. After leaving school she did a course to become a computer operator. She then worked as a computer operator for a number of employers, including AEWL (the Association of Employers of Waterside Labour) for which she worked for eight and a half years.
5 The plaintiff has never married. However, between October 1980 and October 1990 she was, subject to at least one interruption, in a de facto relationship with a man named Dormer. Evidence was later given that in 1984 she became pregnant to another man but had the pregnancy terminated.
6 In December 1985 the plaintiff was diagnosed as having endometriosis, a condition which would make it difficult for her to become pregnant.
7 The plaintiff became employed by Makita on 14 January 1984 and remained employed by Makita until December 1992. For the first twelve months she was employed by Makita she was a computer operator. Then she was promoted to supervisor and in about 1990 she was promoted to the position of trainee programmer.
8 Between the end of 1985 and the date of the alleged accident the plaintiff's mother had a stroke. In April 1986 the plaintiff's father, with whom she had had a close relationship, died after a long illness. About this time the plaintiff was prescribed anti-depressants, which had the opposite effect from that intended by making her feel depressed and suicidal.
9 In June 1986 the plaintiff was living at Kenthurst. Each day she drove in her car from her home to Makita's premises at Gladesville, parked her car in the car park on the roof of the building, walked through a fire door and then walked down concrete stairs to the first floor of the building, where she worked.
10 The plaintiff said that on 30 June 1986 she was wearing flat red shoes when she went to work and she identified a shoe shown to her as being one of the shoes she had been wearing on that day. She said that she had owned the shoes for two months, during which she had worn them probably once a week, and that after the accident she had worn the shoes for a short further period of time and had then stopped wearing them.
11 The plaintiff said in her evidence that the stairs were made of smooth concrete. She also said that the stairs had "dusty grit over them" but in his final submissions her counsel did not seek to rely on this evidence.
12 On the morning of 30 June 1986 the plaintiff walked down one flight of steps on the stairway, walked across the landing and then started walking down a second flight of eight or nine steps. There was a railing on the right hand, interior, side of this flight. The plaintiff gave the following further evidence:-
"I took a couple of steps. Going from memory my foot went out from underneath me and I tried to grab the rail to stop myself from falling but the next thing I was crashing down the stairs out of control. I could not stop myself. The next thing I knew I was at the bottom".
13 On a photograph of the flight of steps the plaintiff identified the third step from the top as being the step she had fallen from.
14 The plaintiff gave further evidence:-
"When I hit the bottom landing I was thrown back and my head was jammed up underneath the bottom handrail.."
15 The plaintiff said that she felt pain in her lower back, her left arm and in her head and she was in shock. She had a cut on her left leg, which was bleeding.
16 The plaintiff told her superior Mr Firth what had happened. She remained at work that day. However, she said that "by the end of the day everything was sore". She drove home, experiencing difficulty in changing gears in her car. She did not go to a doctor "because I just thought I was bruised". She woke up the next morning "very sore".
17 The plaintiff said that between 30 June 1986 and 10 July 1986 she felt pain in her spine, head, neck, right arm, shoulder, collar bone and left leg. On 10 July 1986 while she was at work the plaintiff bent down to put some paper into a printer and "I found as I went… to straighten up I couldn't straighten up… it hurt like billyo… at the base of the spine and up a bit", where she had been feeling pain since 30 June.
18 On 10 July 1986 the plaintiff consulted an osteopath Louise Adam. The plaintiff claimed in her evidence that she saw Louise Adam two or three times a week for the first couple of weeks. However, receipts kept by the plaintiff indicate that for the first few weeks she saw Louise Adam once a week and that she saw Louise Adam a total of sixteen times between 10 July 1986 and 27 November 1986. The plaintiff resumed seeing Louise Adam on 13 July 1987 and then saw her on many occasions up to 7 November 1989. The treatment given by Louise Adam relieved the plaintiff's pain "temporarily".
19 The plaintiff consulted another osteopath Julie Chenery once in each of the months of August, September and November 1986. The plaintiff explained that she initially saw Julie Chenery when she needed to see an osteopath urgently and Louise Adam was unavailable. The plaintiff consulted Julie Chenery regularly between 4 December 1986 and 6 July 1987. After that she saw Julie Chenery on a few isolated occasions.
20 The plaintiff gave evidence about other incidents in which she had been involved. In about 1971 she had fallen off a horse and torn ligaments in her left knee but she had had no residual problems.
21 The plaintiff had had two motor vehicle accidents in 1981 and one in 1986. She said that she had not been hurt in two of these accidents. In one of the accidents occurring in 1981 she had suffered a whiplash injury and had had to wear a neck brace for a week. She had two further motor vehicle accidents in September 1987 and February 1989, which were minor.
22 In her evidence in chief the plaintiff was asked about her relationship with Mr Dormer. When asked whether there had been incidents of violence, she answered "not intentional". However, Mr Dormer had broken her nose "by accident". She had protested to him about the dangerous way in which he was driving a car in which they were travelling. According to the plaintiff, Mr Dormer went to hit her on the shoulder but she spun her head to say something to him and Mr Dormer's fist connected with her nose. In another incident Mr Dormer put his hands on top of the plaintiff's head and pushed down. The plaintiff denied that this incident had caused her any injury. At first the plaintiff said that this incident had happened about two weeks before the accident on 30 June 1986. Then she said it had happened about two weeks before her birthday on 14 October 1985.
23 In about August 1988 the plaintiff first consulted a chiropractor, Mr Goodrich. She said that when she first saw Mr Goodrich she had two types of "coloured vision", headaches, a tendency to drop glasses or cups, pain in her face, locking of her jaw, a feeling that her throat was swollen and pain down the whole of her spine and in her left leg. Of these symptoms the only one which has so far improved is the locking up of her jaw. When the plaintiff saw Mr Goodrich she was asked to give a full history, so she told Mr Goodrich about the incidents in which she had fallen off a horse, which had required her to wear a neck brace and in which her boy friend had pushed down on her head. The plaintiff saw Mr Goodrich on many occasions between August 1988 and June 1992.
24 The plaintiff saw a physiotherapist Louise Weavers on half a dozen occasions in December 1988. She saw another physiotherapist L Werners on many occasions between January 1989 and June 1989. Between July 1989 and July 1990 she saw another physiotherapist Colette Roberts many times.
25 In December 1989 the plaintiff commenced seeing another osteopath Anne Petrie, in lieu of Louise Adam, because Anne Petrie's premises were closer to the plaintiff's home. The plaintiff saw Ms Petrie on a large number of occasions between December 1989 and November 1997.
26 The plaintiff said that at times she was seeing an osteopath, a chiropractor and a physiotherapist, all in the same week. The treatments she received afforded her only temporary relief, for a few hours only.
27 At about the end of 1989 the plaintiff contracted glandular fever. She was incapacitated for six weeks. After she had recovered, the symptoms she continued to experience were the same as she had experienced before she contracted glandular fever.
28 In 1990 the plaintiff became pregnant by Mr Dormer. She had the pregnancy terminated at about eight weeks through the Pre-Term Foundation. When asked in her evidence in chief why she had had the pregnancy terminated she said that she was having problems with her breathing. "I felt dreadful and I didn't think that the child was getting enough oxygen. If I wasn't getting enough oxygen, I didn't think the child was". It was "a big decision" to terminate the pregnancy and not one she wanted to take.
29 In late 1991 the plaintiff formally reported the accident on 30 June 1986 for the first time. She said in her evidence "I was getting tired of paying all the bills and once I found it wasn't too late to put a claim in, I thought I can at least put a claim in and ask them about the bills". On 29 November 1991 the plaintiff wrote a letter to the financial controller of Makita in the following terms:-
"On June 30, 1986, as I was walking down the stairs from the carpark at our previous offices at Gladesville, I fell down from the last landing. I was limping badly and had cut my leg which was bleeding. I advised my boss, Geoff Firth immediately, although at the time I presumed the pains I felt would dissipate. However, the pains got worse and other symptoms, such as daily migraines and coloured vision, feeling sick, loss of strength in my arms and legs appeared, until finally one day at work, as I bent over to move a box of paper, I found it so painful to resume standing that I decided to seek an osteopath to find out what was wrong.
I saw the osteopath twice a week to start, then weekly unless I was sick. Finding that I wasn't getting much better, I sought a chiropractor, then a physiotherapist. I changed osteopaths and started to get better, however, I still have to have weekly visits to keep reasonably free from pain, as well as seeing the chiropractor once a month.
Eventually, I realised the costs were too great so I spoke to Makita, who advised that I write this letter and they would forward it on to the Insurance Company involved.
I don't recall there being any witnesses to my fall".
30 On 20 December 1991 a notice of injury was lodged by the plaintiff. In answer to a question on the form of notice of injury "what happened", she wrote:-
"On the way down the steps from the car park on the roof I slipped and fell to the bottom".
31 On the employer's report of the injury the plaintiff wrote:-
"At work coming down the stairs from the car park I slipped and fell to the next landing".
32 The plaintiff had continued working at Makita. Apart from when she was ill with glandular fever, she had not missed any time off work.
33 In January 1992 a man named Weekes commenced working for Makita. He worked in close proximity to the plaintiff. According to the plaintiff, Mr Weekes engaged in sexual harassment of her. The sexual harassment included making lewd remarks to her on a daily basis. The plaintiff complained to Mr Firth but did not specify sexual harassment. Eventually on 7 December 1992 she complained to Mr Firth that Mr Weekes was sexually harassing her. On the same day the plaintiff wrote and handed in a letter of resignation. The letter was in the following terms:-
"As a result of sexual harassment in the form of being verbally abused and called a slut several times, I have come to the conclusion that it would be in my best interests if I am no longer forced to work with one Michael Weeks and therefore I hereby tender 2 weeks notice of my intention to resign my position at Makita Australia".
34 In her evidence the plaintiff denied that sexual harassment was the sole reason for her resigning. She had written the letter in the heat of the moment. The other reason for her resignation was "I was just too sick to keep going on. I just couldn't cope with his harassment any further". Pain in various parts of her body was making it difficult for her to sleep. She was having difficulty in remembering and concentrating.
35 After the plaintiff resigned, she took proceedings under the Anti-Discrimination Act against Makita and obtained a lump sum by way of compensation. She also successfully took proceedings against Makita for the recovery of the value of long service leave and other entitlements. After she resigned her symptoms became worse. The symptoms included pain, insomnia and dizzy spells.
36 Since she resigned from Makita the plaintiff has done little work. In 1993 she worked for a company named Promath, selling mathematics teaching cassettes for school children. According to her evidence, she underwent training for two to three weeks and then worked for five or six weeks, although in answer to a leading question put by her counsel she agreed that she had worked between January and October 1993. She was dismissed because of absences from work.
37 The plaintiff then worked for a company called Tresleaf, doing piece work at home putting plastic sheets on wires of electrical components. She found that doing this work caused her right arm and her back to ache.
38 In 1996 the plaintiff did a few days work for the Australian Bureau of Statistics, distributing and then collecting census forms.
39 By some time in 1993 the plaintiff had run out of money. The plaintiff went to the Commonwealth Employment Service and registered for the New Start Programme. She "blanked out" in a CES office and it was suggested to her that she should see a doctor. It was then, in about July 1993, that for the first time she saw a doctor, a general practitioner Dr Batterham.
40 In October 1993 the plaintiff went to live with her mother at her mother's home and she has remained there until the present. Since June 1995 she has been receiving an invalid pension.
41 The plaintiff gave evidence about what she says are her present symptoms and disabilities. Her complaints include the following. She can only walk a very short distance, before she gets hot, is unable to get sufficient air in, gets dizzy and blacks out. She always has headaches, which are worse when she has coloured vision. She has episodes of coloured vision, sometimes three or four times a week, which last between twenty minutes and an hour. She sleeps very little at night, sometimes two or three hours and sometimes not at all. She takes imovane and valium for her insomnia. Her memory is "dreadful". Her ability to concentrate "waxes and wanes". She has difficulty in moving her head in relation to her neck. Her upper back is always sore. If she uses her right arm, the whole arm "stops working". She is restricted in raising her right hand above shoulder height. Her left leg and her hip ache. She has no appetite; she has only one meal a day and if she is feeling nauseous she does not eat at all. She is depressed, anxious, easily emotionally upset and not alert. She used to have a good sex life but last had sex in 1996. When she attempted to have sex, she got out of breath, could not achieve orgasm and her lower back became sore.
42 The plaintiff gave evidence that at present she was having a hour's massage twice a week and was also seeing an osteopath once a week. Receipts indicate that between 29 October 1999 and 19 November 1999 she was regularly receiving "remedial massage therapy" from Penelope G Wardle and osteopathic treatment from a Windsor osteopathic clinic.
43 In the past the plaintiff has, apart from osteopaths, chiropractors and physiotherapists, tried laser treatment, hypnotherapy, acupuncture and radionics, none of which would appear to have helped her.
44 After the plaintiff has been to a masseuse or an osteopath she has a hot bath for half an hour and then lies down for half and hour. She takes various medications, principally analgesics and drugs for her insomnia.
45 The plaintiff did not complain that she was incapable of attending to her own personal care, although she said that she had difficulty in showering, because she could not tip her head back and she had to get into a bath backside first, because her feet are "very cold" and "can't feel" and she gets chilblains if she puts her feet in first.
46 The plaintiff is still living with her mother, who is now seventy years old, who had a stroke in 1986 and who this year suffered from pneumonia. Her mother does everything in the household, cooking, cleaning (although someone is now employed to come in and clean the house), mowing, gardening, washing and ironing. The plaintiff estimated that her mother spends four hours a day looking after the plaintiff and has been doing so since October 1993.
47 The plaintiff said that her ambition had been to succeed Mr Firth as the person in charge of data processing at Makita and to work until she was sixty-five. She said that she was now incapable of working, "because I am in pain the whole time, because I can't think straight, because I can't remember anything, because I can't concentrate on things, because my right arm stops working on me. There's many different reasons".
48 At the conclusion of her evidence in chief, after an overnight adjournment, the plaintiff was asked further questions about her relationship with Mr Dormer. This time she said that there had been incidents of violence, both before and after the accident, but "only a couple". She had not told anybody except a girlfriend, because she was too embarrassed to tell anybody else.