Assessment of the claimed remuneration
29 The first plaintiffs seek remuneration on a time cost basis. In his November 2019 affidavit, Mr Tang deposes that a time cost basis is appropriate because of the difficulty in providing any meaningful estimate, or any cap, on the costs that were to be incurred in realising the assets. In their written submissions, the first plaintiffs argue that the Court should accept this basis for calculating remuneration because a large part of the work involved continuing to trade the supermarket business so that it could be sold as a going concern, with no certainty as to the length of time the trading would continue.
30 I am satisfied that this is a case where the determination of remuneration on a time cost basis is warranted and appropriate. I also accept that the time sheets that have been provided are sufficiently detailed to enable an assessment of the work that was undertaken; that the rates charged are appropriate; and that there is no reason to think that times have not been accurately recorded.
31 There are, however, two adjustments that should be made.
32 First, Mr Tang's evidence is that the time recording process was periodically reviewed to ensure that only reasonable and necessary time was charged. He gave this evidence in his November 2019 affidavit:
28. During the Relevant Periods, I worked with Mr Kolman (who is a senior manager) and Mr Garcia (who was a manager and has since left Cor Cordis) on the receivership of the RB Trust, and I note the following:
(a) Each month, they reviewed the time sheets of the various staff members. This included a review of time entries of staff members on a line-by-line basis to assess the reasonableness of time charged and that the records are accurate.
(b) The time entries were also reviewed in June 2018, October 2018 and August 2019, for the purpose of preparing remuneration reports. The process for reviewing time entries for the purpose of preparing those remuneration reports was generally as follows:
(i) The senior manager or manager generated a draft remuneration report and reviewed the narrations and time entries recorded by staff members and considered whether the amounts recorded were necessary and reasonable.
(ii) Once they had satisfied themselves that work that had been performed and the time charged was necessary and reasonable, the draft remuneration report was submitted to me for review.
(iii) As part of my review of the draft remuneration report, I specifically considered the number of hours attributed to each Work Category and the way that the work had been distributed amongst the various staff members, and I also formed the view that the amounts recorded and work performed, as referred to in the remuneration report, were necessary and reasonable.
In the course of performing these reviews, work that I did not consider was reasonable and necessary was reallocated to 'general office' file. Based on Cor Cordis' time recording system, it is not now possible to ascertain how much work was reallocated in this way.
33 I draw attention to the last paragraph of this quotation concerning the first plaintiffs' inability to identify how much work was reallocated to the "general office" file.
34 The state of the evidence is such that I cannot be confident that an appropriate amount has always been reallocated to account for such matters as duplicated work or work necessitated solely by "handover" or "educative" tasks as between staff members involved in the receivership. For example, the time sheets reveal apparent instances of duplication:
(a) the time entries for Mr Tang and Mr Garcia on 7 May 2018 indicate that they both spent time, apparently separately, liaising with the first plaintiffs' solicitors regarding capital gains tax issues;
(b) the time entries for Mr Pan on 22 and 27 June and 10 August 2018 suggest that multiple invoice registers were kept by different staff and were required to be merged from time to time; and
(c) the time entries for Mr Lavan on 12 July and 1 August 2018 indicate that he spent time reviewing payslips and wage runs prepared by Mr Pan, a staff member of the same level of seniority.
35 Given the absence of any record of the time reallocated, or any general description of the work that was reallocated and the reason why it was reallocated, it would be appropriate to apply a small, general discount to the amount claimed as remuneration.
36 Secondly, the time sheets disclose some instances of what appears to be administrative work involved in continuing to trade the supermarket business which, seemingly, could have been carried out at a lower charge out rate. In this regard, I note that, while the Cor Cordis rates sheet includes rates for individuals at the "senior administration" and "administration" levels, neither the Remuneration Report nor the time sheets disclose the involvement of any individual at those levels. Some work in the time sheets referable to trading the supermarket business appears to have been of an administrative nature that could have been performed by less senior staff. For example, I refer to the following entries:
(a) updating schedules of employees with BSB and account numbers (entry for Mr Richards at a rate of $340 per hour, on 14 March 2018);
(b) printing, scanning and emailing documents (for example, entries for Mr Pan, at a rate of $420 per hour, on 26 March 2018 and 24 May 2018);
(c) entering supplier invoices into "Sol 6" (entries for Ms Lie, at a rate of $295 per hour, on various dates) and entering invoices and payments into an invoice register (entries for Mr Pan, at a rate of $420 per hour, on 5 and 8 October 2018); and
(d) entering employee time sheets into a payroll system (entry for Ms Lie, at a rate of $295 per hour, on 11 September 2018).
37 For this reason, it would also be appropriate to apply a small discount to the amount of remuneration claimed with respect to trading the supermarket business.
38 I have considered the question of proportionality by reference to the four broad categories of work against which time costs were recorded: IGA Business (the first plaintiffs' reference to trading and selling the supermarket business); Collins Property (the first plaintiffs' reference to selling the Maritana Street property); Brookman Property (the first plaintiffs' reference to selling the Brookman Street property); and General Trust Asset Time (the first plaintiff's reference to a general category of work not specifically related to the earlier three categories). Mr Tang provides a more ample description of the work in each category in his November 2019 affidavit. Once a category was identified, time costs were then recorded against one of six task areas: Assets; Creditors; Employees; Trade On; Investigation; and Administration. These task areas are also described in Mr Tang's November 2019 affidavit.
39 It is convenient to consider IGA Business and Collins Property together because of the realisation strategy in respect of the two trust assets and the decision to continue to trade the supermarket business to optimise its sale value and the sale value of the Maritana Street property.
40 The remuneration claimed in respect of the Collins Property category is $44,833.25. Most of this ($39,441) has been allocated to the Assets task area, relating to the sale of the property. The much more substantial sum of $748,010.45 is claimed in respect of the IGA Business category. The total remuneration sought in respect of the combined categories is $792,843.70.
41 The recoveries in respect of the Collins Property category comprise the land value component of the sale of the Maritana Street property ($333,333.34) and the rent collected between the sale of the supermarket business and the sale of the property itself ($160,875).
42 The recoveries in respect of the IGA Business category comprise directly attributable recoveries of $599,641.03 (trading profits of $349,641.03 and proceeds from the sale of the supermarket business of $250,000) and indirectly attributable recoveries of approximately $666,666.66 (being the estimated additional proceeds from the sale of the Maritana Street property tenanted).
43 The total recoveries attributable to the two categories is, therefore, $1,760,516.03. The cost/benefit ratio in respect of the two categories is, therefore, 45.03%.
44 Mr Tang has provided a detailed explanation for this high ratio. As I have already noted, the sales strategy did not unfold as expected. The period of continued trading was longer than expected due to difficulties in realising a sale of the supermarket business. The Maritana Street property did not achieve the sale price that was expected. Indeed, the price was far less than expected.
45 These matters are only known by hindsight. It is important to bear in mind the Full Court's statement in Templeton at [52] concerning the inappropriateness of engaging in a hindsight analysis of known returns rather than focusing on the expected realistic returns at the time the work was performed. In the present case, the first plaintiffs acted on advice in formulating and carrying out their sales strategy on which they were entitled to rely. They could not predict with certainty how the sales strategy would unfold. There is nothing in the evidence before me to suggest that there was a viable alternative strategy that, realistically, could have been pursued to better maximise the returns in the receivership.
46 Based on Mr Tang's evidence, I do not doubt that a considerable amount of work was required of the first plaintiffs to continue to trade the supermarket business. I refer, in particular, to the description of work summarised in [67] - [68] of Mr Tang's November 2019 affidavit. Mr Tang's evidence also discloses that the first plaintiffs took steps to reduce the costs of running the business, such as by reducing the hours of trading to maximise profitability; implementing an online payroll system; promoting selected staff in the supermarket business so that they were given greater responsibilities in order to assist with the day-to-day on-site management of the business; and relieving Mr Robson of his engagement with Ardenberg as a subcontractor, thereby reducing costs. Further, where possible, more junior staff at Cor Cordis, with lower charge out rates, were used for the receivership work.
47 I am satisfied that the remuneration sought in respect of these categories of work is proportionate to the nature and complexity of the tasks involved, notwithstanding the relatively high cost/benefit ratio. Subject to the adjustments noted above, I am satisfied that this remuneration is reasonable.
48 As to the Brookman Property category, the amount of remuneration claimed is $77,488.95. The property is yet to be sold but the rent collected by the receivers is $344,530.30, resulting in a cost/benefit ratio of 22.5%. The first plaintiffs have endeavoured to sell the property using reputable brokers but their attempts to date have been unsuccessful.
49 I am satisfied that the work carried out by the first plaintiffs is proportionate to the nature and complexity of the tasks involved in connection with the work in this category and, subject to the adjustments noted above, is reasonable.
50 The General Trust Asset Time category includes, as I have noted, work not specifically related to any of the other categories. The remuneration sought for this work is $101,858.35, representing 11.16% of the total remuneration sought. The Remuneration Report prepared by the first plaintiffs shows that the greatest proportion of time was spent in respect of the Assets task area and included attending to insurance issues; determining the general sale process for the trust assets; liaising with solicitors and accountants in respect of capital gains tax implications; and preparing a forecast of funds from the sale of assets. Substantial time was also spent in respect of the Investigation task area, on account of legal matters that required liaison with the first plaintiffs' solicitors and the ANZ bank. The remuneration sought covers a period of 15 months during which the first plaintiffs were required to address the application for their appointment as receivers; an unsuccessful application filed by Mr Robson to stay the winding up of Ardenberg and the receivership of the RB Trust (Hutchins, in the matter of Ardenberg Pty Ltd (in liq) (Administrators Appointed) [2018] FCA 1586); and the sale of multiple assets through different processes and of different timelines.
51 I am satisfied that the work carried out by the first plaintiffs is proportionate to the nature and complexity of the tasks involved in connection with the work in this category and, subject to the adjustments noted above, is reasonable.